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October 2024 by Enrique Escobar
Great service for a really good price
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June 2024 by Jake Parker
Brought several items in to be dry cleaned including 2 shirts for my wedding combined worth over $300. I hadn’t ever worn these shirts but I wanted them pressed before the weekend and figured I’d submit them with the rest of my order. Upon pick up, both shirts had brown stains on them. I notified one of the employees and they blamed me for it saying they didn’t cause the stains. I told them that these are new shirts and that regardless, they were supposed to be cleaned and any stains removed. They blamed me again and then demanded I pay for the whole order including the stained shirts. After arguing back and forth I relented and paid, they said they would take another day and try to get the stains out. I returned the next day and the stains had been removed, however another employee took my shirts and accused me of lying again. She argued with me further while holding onto my shirts. I told her that I’ve already paid in full, they removed the stains after my first interaction, and to give me my shirts and I’ll be on my way. After some more back and forth she finally gave me the shirts and I left the store.
This whole two day interaction was HIGHLY unprofessional. I get it mistakes happen, that’s fine. What bothered me was that they accused me of lying, demanded that I pay for the shirts that they stained and had not yet given back to me, and then after I thought the issue was resolved, verbally accosted me again. I wouldn’t recommend this dry cleaner to anyone.
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June 2023 by April R.
Great dry cleaning service & good alterations!I have taken my Women's suites & dresses here. Anna is awesome and very friendly. Have had my husband's & Sons pants repaired and cleaned. Great family run business, I drive from Auburn across federal way to come here
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September 2022 by Meghan Di Pietro
Thank you guys for taking my dress and pressing it with no notice! I would have been lost without you guys being so kind to me. The dress looked great and I had so many compliments:) I will be back.
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March 2022 by Paul W.
The service here is really great, they are courteous and do a really great job on my pants and shirts. I looked at some of the poor reviews, and I'm confident if you had any issue, they would do the right thing. I highly recommend their services.
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February 2022 by Jacqueline Funk
Great Customer Service. Ana is always kind and helpful. They’ve been doing our alterations, dry-cleaning and laundering for over 2 years. They’ve been very helpful on my requests to have my dry cleaning and alterations done quickly. I would recommend this business to friends and family. Ana always goes above and beyond for us. We feel like valued customers. She also calls us if she has any questions on alterations or mending. I love that they address me by my name and greet me with a smile.Service: Alterations
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January 2022 by Martin Mertens
Using services for over a year. No problems at all.
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September 2021 by Madeline Jagger
The owner is so sweet. Quick, friendly and communicated great. Perfect hem.
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August 2021 by Ryan E
Ruined over $900 worth of Buttercloth shirts. All of them shrunk beyond repair.
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August 2021 by Marty Griggs
Great service
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June 2021 by Amanda R.
I've gone to many a dry cleaner... but never had as consistent, high-quality service as I have had here! All of the items are in and out in such a minimal time frame that it's easy to bring different professional outfits (tops, bottoms, jackets, etc!) here, and know they'll be done in the timeframe specified ~~ or sooner :). They also have cleaned a couple of my huge puffy comforters now, and have had no issue with those either! Overall high-quality services, and a very friendly family that runs this business. Bring your clothes here!
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June 2020 by Scott Spradling
highly unprofessional! they don’t care about their customers! they destroyed a perfectly good (and expensive) shirt and did nothing to make it right. and worse they tried to hide the shirt inbetween other shirts hoping i wouldn’t notice my shirt was now swiss cheese.tried to blame the manufacturer for using bad fabric.do not use this store! very bad!
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February 2020 by Sapna S.
Unprofessional, ruined dress with water stain and blame placed on customer. Another clothing item returned as if it was not dry cleaned at all. Charged high rate despite lack of customer satisfaction. Do NOT recommend.
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October 2019 by Pat Montgomery
Friendly, straightforward.