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9AM - 1PM
1815 SW Campus Dr, Federal Way
Post Offices
9AM - 1PM
32829 Pacific Hwy S, Federal Way
Post Offices
“They are very helpful and give clear directions. When I had a package delivered but it wasn't in my box, different staff helped search for it until it was located. They didn't have to help but they did.”
“every time i go and frank isnt there my heart breaks. but then it heals because it means he is resting. miss you when youre gone, frank! you hold this community together with your kindness.
one star off because i really wish this location was given literally any stamps. i went yesterday and there werent even any single stamps! i just wanna send a letter :(”
“Ingrid is delightful and she really helped me through the steps of getting a money order and choosing the right mailing service. I had such a good experience here that I'll go out of my way to use this post office instead of other locations.”
“Staff and services at this post office are awesome.Mr. Lee helped me with a complicated international mail delivery that required a self-registered exp…….. etc etc. He patiently explained the process and helped me choose the best option.Thank you Mr. Lee and Team!”
“I've been dropping packages off for my business in the morning and the atmosphere here is always very friendly. Today I got help from a manager named Andre and I was extremely grateful! He suggested a package pickup service for my at home business and helped me get everything set up. He was also great with my two year old who was with me at the time. Highly recommend! :)”
“The Clerk was Exceptional, very professional and Awesome!!! Young was fantastic, the person who made rude comment about mean Asian woman was so off base and the complete opposite of what a person wrote, she is Awesome and Excellent!!! Fast, friendly and outstanding customer service!!!
Definitely my new favorite post office!!!”
“My sister put the wrong zip code on a package she sent from Massachusetts.I put in a lost mail notice and the very same day, I received a phone call fromRudra. He was so helpful and kind. He gave me the phone line to the Parkland so I could contact them directly! Thank you for the prompt, professional service!!”
“They open at 10am. I was here on 11/29/23. There was no line and the lady there was extremely nice and very helpful. In and out in minutes. No hassle, no fuss no complaints. Went in shipped my stuff and left.”
“These folks here have helped me multiple times and are great at the service they provide. The reviews do not show how hard they work and how much they deal with each day. They may not be the warmest face but the service is great and they're nice.”
“Normally I think USPS is pretty horrible when it comes to customer service and user friendliness, but the ladies working at this location are so kind, helpful, and efficient they deserve the credit. Kudos to you!”
“Fast, convenient, lots of parking. There's gift cards and greeting cards available for sale inside during business hours only. Lobby open even after hours. Missing 1 star because entry area stinks, there's a homeless person leaving trash outside the USPS.”
“I'm not sure about the bad reviews but from my experience, things are fine here. The ladies are helpful and have been nice to me everytime I've gone which was quite often for a while since my address wasn't showing up in the system.”
“6/16/ 2024 After years of misdeliveries, there are 2 new managers that seemed to have turned it around. Great work, Peter!
4/5/2021 This place still sucks! Went to ship a package. Told her I want the cheapest stamp for a small package. She sells me a stamp and says the closest address she can find has a PL and not ST. This is different from what I have on my package. I am thinking that she is going to print out a sticker with the corrected address. She doesn't. Sticks the stamp on the package, doesn't correct my bad address and it comes back to me with a bad address. POOR customer service. I paid $7.00 to get the package returned with a bad address. This place should be ashamed of themselves. I never expect anything good from this post office. It's only gotten worse over the years. I should mention I was the only one in line, so it's not like she didn't have time to help me. Whatever lady.
6-2015 1 year later and this is still the worst location I've dealt with. When shippers say "usps", I pray that I will get my package, and even God can't help them. WORST facility ever! Delivery guy says he came when I was sitting in the living room at 1:26pm. This guy must be one hell of a shy postman not to ring the doorbell. Opened the door and I see an orange card. Asked for re-delivery for the next day (using online request form) and it doesn't even get put on the truck. Perhaps lightening can strike this location. Someone please help!!
I constantly get mail intended for my neighbors several streets down and I lose mail constantly. At first, we all sorted our mail and re-delivered them but after doing it so many times, I've noticed they've stopped bringing over my mail and I've stopped bringing theirs. Complaining to management gets an apology and a "this guy's been on this route for a really long time". Who cares? If I'm not getting my mail and my neighbor is not getting theirs, we've got a problem. Currently I am missing a box of checks. This is probably the worst mail facility I have experienced and I've lived in many places.”
“2/25/24 Came in to purchase stamps. The placed was clean. Line was not too long. Employee was nice and friendly. Was able to quickly make the purchase. Was in and out within 30 minutes.”
“I had a package that was supposed to be delivered UPS. I have a postal box at another location in Sumner. The tracking said it was delivered and it was unknown where it was delivered. After two days I went to the post office and Jennifer helped me! She was able to track it down and I got it same day!!! I was so impressed with how kind and professional she was!! She was very positive too continuously encouraging me and saying she would sole it.
Honestly I was impressed, given the amount of frustrating reviews I thought they deserved to be reviewed for the good experience I had. When I first walked in both reps were available and were absolutely pleasant and polite! Thank y’all so much!”
8:30AM - 2PM
1421 52nd Ave E, Fife
Post Offices
“I just moved to the area and was having issues with my new mailbox. I called this post office and everyone was very helpful! Dave came within the next few days to help me solve the issue. Thank you to everyone for your help!!”
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“Loveliest post office experience ever. Sometimes the folks who work at the post office are really helpful. This was one of those times. Thanks for your help Fernando!!”