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March 2024 by Noel Curtin
Walked on treadmill for 1 hour .showers were cleaned clean and fresh
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December 2023 by Justis
The staff here is awesome. Very accommodating and caring. They went out of their way to be as informative and helpful as possible with sign up. I appreciate you all, and thank you for lifting my spirits on a very rough day. You never know how far kindness and consideration will go, and today it spoke volumes about the character of this staff. Thank you, thank you, thank you!!
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December 2023 by Timur Dusiyorov
Recently I forgot my headphones. I call to staff member and asked them to put on the side. He found my headphones and did that for me. But when I got back they were pretending there is no headphones and couldn’t find it. The staff are robbers over there be careful.
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October 2023 by Joe Fec
Love nearly everything about this gym. Most importantly is the low price and yet they still manage to have great equipment and a clean space.
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October 2023 by Mo
I'm one of those people who visits the gym once a month maybe and a black card member. Seems like every time I've visited lately they reduced their hours by a few and I leave with half my workout done and don't even get to use the spa/massager anymore. I have been fine with paying the black card monthly fee even when I didn't use the gym but seriously it has lost its only appeal for me and I'm just going to cancel it.
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October 2023 by Tom Barrett
Opening on time has been an issue for months. A few of us regulars complained and this gym has opened on time for the last couple weeks. Well here we are again. It is 7:40 am Saturday morning, the gym is supposed to be open at 7 am, and no one is here.I left two voice mails like I usually do. I counted 15 cars in the parking lot, and 8 of us standing at the door. I counted 5 cars pulling in, saw the gym was closed, and turned around and drove off.We have a large influx of new members from the Des Moines gym due to the change in hours for their gym. They ask me if this is normal. I tell them yes it is.You are going to lose many members Federal Way Planet Fitness including me. If you can’t find help, maybe pay a wage similar to Dick’s Drive In at minimum. And do not tell me to contact my manager Planet Fitness Google PR person. I am a regular and have yet to ever see this person.
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October 2023 by Daniela V
Very nice gym, always very clean. The staff are all great but especially Angela the front desk attendee, she always greets you with a smile and willing to help you!!
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September 2023 by Maddison Bray
It would be awesome if we could keep the paper towels filled at every station. Also, idk what's going on with the stair climbers but they keep going out of whack. The Puyallup location never had an issue like this. What's up Feddie Way??
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August 2023 by Dawnielle Profit
I got terminated from this place of employment for things everyone in the establishment did. We got a new manager Shannon , who discriminated against myself and another member as well who quite mid shift , she didn't write up the others or terminate anyone else. Shes dismissive and won't even get the employees the Number or email to HR for us to be able to talk to them ourselves. She doesn't care about her employees at all. And I 100% do not recommend working here at this establishment.
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August 2023 by andrew mendiola
Do not get a member ship atPlanet Fitness and if you do have membership here… CANCEL and find another gym ASAP⚠️ I’ve been a member since 2018 and decided to cancel my member ship because they have recently drastically cut the hours without any notice or heads up but are still charging the same price for the member ship. They’re starting to close up the gym so early that I dont have time to do my full workout anymore when I get off work. The past couple weeks everyone has been irritated and disgruntled about the change of the opening and closing hours and now the vibe in the gym has gone down hill. The gym is essential and very important part of my life so the sneaky drastic changes that Planet Fitness had made, to the staff members low morale due everyone being disgruntled now , to the broken machines, to the out of service tanning beds, broken massage chairs, no paper towels ect… is not ideal for me or anybody that workout in the evenings after work or in the mornings before work. I’m sure I speak for everyone in the Federal Way community.
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August 2023 by Jennifer Lukins
Closes at 7pm on the weekends, but they start shutting things down at 6:30 PM.Weight machines are broken for weeks at a time.Bathrooms are out of order at least once a month if not more.Loved going here but im going to choose another location due to the facility going down hill and the staff literally have no clue what is going on if you ask them.
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July 2023 by Sterling Saintilus
7-28-23I'm a over the road driver using planet fitness for exercise and shower while on the road. Google says that on Fridays you close at 10pm and it was verified recently. This facility closed at 9pm, and staff just left. Please update information so customers can be informed for decision making and minimized waste of time.Sterling
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July 2023 by Erick Burkes
This is a decent gym. The treadmills seem to be broken often. The hydro massage tables are usually broken as well. They don't have anyone that can offer personal training which is a bummer. But I still come here almost every day to exercise.
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July 2023 by Drew Wahlund
I’m in town for work and brought my girlfriend who has a membership in our Home state. Picked her up and she broke down telling me how poorly she was treated by the staff. Edwin confronted her with an aggressive attitude about having her personal backpack with her. My girlfriend asked him nicely that she will always respect the rules but why is she being reprimanded with a disgustingly aggressive attitude when she had no ideas there was such rule. She asked for the manager Mila why she was being treated so poorly by the staff member. Mila could of cared less and told her if she didn’t want to follow the rules she could leave. My girlfriend again is fine with any rules an establishment has in place but why should she be yelled at and mistreated without knowing there was such a rule. My girlfriend allowed them to take her backpack and noticed more than half of the other patrons had their backpacks with them. Why would a staff discriminate one person with a nasty attitude over a simple rule while all other patrons are allowed to obtain their backpacks. Astonishing how the owner would allow such a poorly behavioral staff to be the front of their franchise. Wow
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June 2023 by Ed K.
I travel a lot for work and visit many Planet Fitness across the country. But the Federal WY location is very specialI have been going there for the past two days and noticed something never in planet fitness or other gyms for that mannerLet me start off by stating the machines are in great repair except for the two leg machines undergoing maintenance. I was greeted upon entryBut here is the difference. One of the team members stands out.It is Angela! She not only is pleasant, upbeat and informative , but I watched her perform some of her work while I was thereShe cleaned, no she detailed many of the machines like I have never seenAngela , I hope you read this. But I must report, watching what you do and the way you go about things is amazing. Thank you for all you do . You are special. I hope Planet Fitness recognizes you for the value you provide You are the best!