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“Just left the store. Went in because AT&T service has be awful in Kitsap County the last few months. Ken gave me great customer support even though it was a technical support problem that is out of his hands. Give that man a raise. He was everything you want from a customer service person in a industry like AT&T”
“I came in today and switched from another carrier the guy helped me login to my account and retrieve my account number etc and soon will switching my home internet to them very helpful”
“Hi . Had amazing experience today at Verizon store. Federal Way location.
Francisco helped me and my friends. Appreciate his patience to customers. Verizon company. Please promote him because he spends over 2 hours with us and helped me to solve my friend's building problems.”
“Angie is such a sweetheart! If you want outstanding and honest customer service, I would highly recommend this place and especially her help! She is incredibly knowledgeable, professional, honest, kind, and goes above and beyond in providing amazing customer service! She answered all my questions and was able to help me with my situation in a way that was best for me. Their phones are a bit newer here as well, and they have some good options available. I would definitely recommend this store and Angie if you need help!”
“I came here to purchase a new phone on my same number the guys who are working there they really helped me a lot to transfer my data from old phone to new phone and they take care of me very well . I recommend visit this store and grab good deals with them.”
“The staff is excellent and very friendly and helpful and always have patience if you don't understand they will listen to you and always take the time for you”
“We had a great experience with mobile expert Clarissa! Thank you for the quick and easy walk through of upgrading my phone! I’ve been with T-Mobile for 15+ years and by far the best customer service experience for me. She was knowledgeable and explained the process with ease. She was even training a new team member and we were still able to complete the process without delay. Thank you again Clarissa!”
10AM - 7PM
31721 Pacific Hwy S, Federal Way
Mobile Phones
“This phone service is lacking anti hacking updates so waste of life is doing robo calls calling random people showing my phone number As well as calling random people using other people's phones numbers. I have attempted to file complaint on the FCC web site but I get messages my email and phone number are not valid. If anyone who reads this has an answer to stop the faceless pig who is doing this please reply.”
“Wonderful experience! LaMarsha helped my husband find a new phone and she made the process so easy and she was very knowledgeable on all the questions we had! She found him the perfect phone and ensured we got the best deals available! We will definitely be back to this location and hope LaMarsha is there to help us again!”
“This is the Wal Mart to go to. It's not over crowded and the staff is very friendly and helpful. They are always going out of their way to help. We are older and they are always willing to take the time to find an item. Thank you.”
“my phone wasn’t charging properly so i took it in to have it fixed but it suddenly began working again so i had to return the phone charger that i had just purchased from the clerk a moment ago! (dumb, huh?)”
“I love the reasonable prices of the fresh vegetables and the great prices for canned goods, l got a fabulous price for a spiral ham for Thanksgiving, I'm thankful for the good prices when everything is going up! I also love the hummus!!!”
Mobile Phones
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Mobile Phones
“Brought my phone to Tacoma store where I purchased it because I couldn't get the camera to focus and they told me to take it to the Federal Way store and even though my warranty was a few days expired they fixed it for free by replacing a defective part. Within a few hours my phone was as good as new!”