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December 2023 by Scott S.
the minute clinic that apparently takes walk ins at this location is a joke, I came here for a DOT recertification that would take 30 mins to complete at most. not a single soul was on site and came in ready to knock it out. the Employees here just don't want to work and rather turn people away and avoid doing their job. I would not recommend this place to anyone looking to get anything done.
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December 2023 by Michael R.
My mother is 72 and every time her order is placed its never ready she is stuck in line with 4 people ahead of her and they still can't just fill a bottle and print a sticker and give her her meds. This location need to hire people with a sense of ergency. I switched over to rite aid for mine can't wait for my mother too get her switched over cause the service at this location is terrible.
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December 2023 by Mary H.
The automated phone system is a hassle. There should be a simpler way to get in touch with a Pharmacist or someone in the Pharmacy department. Not everyone is calling to get a refill!
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December 2023 by Special K.
Absolute joke. I called last week and waited on hold for the pharmacy (during non lunch break hours) for FORTY EIGHT MINUTES and they never picked up. I called again an hour later and was on hold for THIRTY NINE MINUTE and no one ever picked up. I called again yesterday at 1250 (their lunch break starts at 130) and I was left on hold from 1250, until 133 when the call just disconnected on it's own (because they go to lunch at 130). Nice tactic...anyone who calls even an hour before they go to lunch, gets to sit and wait on hold until 130 and then they hang up on you so they can eat. This location is the WORST.
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December 2023 by Anthony F.
They have signs in front saying that walk-ins are welcome for the Covid vaccine. On 11/30 I attempted to get a vaccine and was told they only do Covid shots as appointments; annoying but no problem.I specifically told the employee that I worked, but could come 12/7 as I had that day off. I was texted a confirmation link that didn't tell me anything about my appointment. Today, I called them to say I would be late to the appointment as I was taking my grandmother to her physical therapy. They did not confirm my identity, but told me this was okay and I could still get the shot. When checking in for the appointment, I was told they did not see my appointment. 3 employees hanging around the consultation window repeatedly told me I must have scheduled with the "minute clinic" (same store, different window, different group). I had to tell all three of them several times that I scheduled at this exact consultation window. Finally, one of them looked into my account and found out my original appointment was mistakenly scheduled for 12/1; I was scheduled to work this day and definitely did NOT ask for my shot this day...And OF COURSE they didn't have any Covid shots available. I had to tell them I knew this as this was the EXACT reason I made the appointment in the first place!I will be moving my business to optumRX as they provide free delivery of medications with my insurance. I just haven't until now because I was already established with this CVS. Will never work with CVS (especially this branch) again.
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September 2023 by Tamara Smith
Thought this clinic would be fast and quick like the Renton location. Nope wrong, nothing one minute about this location. I’ve been here for an hour now. This is crazy, will never come back to this location.
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September 2023 by Ariel Skinner
I've been coming here to complete the requirements to be in a health care program(vaccines, tb test, etc) at my college. The nurses that work there are awesome! Super friendly and helpful. I've also had zero wait time with appointments. Very quick and simple. I'm not sure why there are so many bad reviews.
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September 2023 by KerriAnne Dizon
Would suggest trying to get in at your normal doctor or asking to be put on their cancellation list… Went in for a physical for a healthy young adult athlete who performs all year. Was denied approval due to a “low heart rate of 39” that the American Heart Association says it is completely normal, especially for healthy athletes. Absolutely ridiculous. They also questioned him about not having an action plan for childhood Asthma that he grew out of was also a factor apparently… And is not even required! He has never had one in his entire life and it is something he outgrew.
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September 2023 by Pauline Masga
Nurse Practitioner Josephat Mutahi is a joke. Made an appointment for my daughter online for a skin tag removal and a flu shot. Received an appointment confirmation that read skin condition. Assumed they would know in their system exactly what that skin condition was. They don't. My daughter wants to go in by herself, she's 18, I respected her request. She comes out and says they don't do skin tag removals here, but not before asking her to see it and then having a smirk on his face and says oh we can't do that here. First of all why would you ask to see it, if you can't even do the procedure. Weird, but whatever. So I go in to ask why put skin tags on the list of things they do, if they don't and why couldn't I atleast get a phone call saying they don't. But as I said, they don't see it on their end. Anyway, I go up to him and say "hi my daughter was just in here blah blah blah. Right away he's defensive and rude and says the reason for his demeanor is because "I came in here all tough" his exact words! I tell him I am not acting tough I am frustrated, we drove 30 minutes up here right after I got off work..he had a bunch of excuses and was very stand-offish. Goes on to say I've been doing this for 17 years and I love doing procedures. He's childish, cocky, unprofessional and has no compassion. They have a hospital bed, but no scissors lol. Unless you need vaccines, don't waste your time.
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September 2023 by Sin Ma
Thought this clinic would be fast and quick like the Renton location. Nope wrong, nothing one minute about this location. I’ve been here for an hour now. This is crazy, will never come back to this location.
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June 2023 by Angela Roy (Scrub Nurse)
We had a great experience! We were treated right away, explained everything needed, pricing, etc. the practitioner was knowledgeable, kind, funny and ver professional. I’m would 100% return or refer this minute clinic. We went for a skateboarding camp physical ($69).
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June 2023 by Angela Roy (Travel CNA)
We had a great experience! We were treated right away, explained everything needed, pricing, etc. the practitioner was knowledgeable, kind, funny and ver professional. I’m would 100% return or refer this minute clinic. We went for a skateboarding camp physical ($69).
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May 2023 by Wren M.
The people working at this pharmacy of this CVS seem to have a serious problems with their lives. They are so rude to customers. I won't bring my business back to them even though they're just a CVS and I normally wouldn't care. I'll go into the CVS in a perfectly good mood and leave feeling like crap because of the way I've been treated. Seriously, find a different drug store with decent people who will handle your medicinal needs with care and kindness. Customer service isn't a bullshit job. It's a dying craft.
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March 2023 by Mary Stahfest
I don’t know I think this place is pretty good, I mean I take it for what it is it’s not like I’m going here for a primary care. I take my son here when there’s no appointments at the urgent care or his primary care physician for like an ear infection or skin rash. I’ve been here at least three times already very fast. Very efficient I mean sometimes you have to tell them what you would like done but that’s doctors all over the place now they don’t do anything for you. The whole medical field is like this. Take this place for what it is. It’s pretty good I like it and convenient.
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March 2023 by Jenny Gomez
Don’t do it. Waste of time money and insurance. Staff is very sweet but you can tell they are overworked and short staffed they don’t have testing kits for a simple uti everything is on back order have to wait for results 2-3 days on a test that can be done at a clinic. And privacy is non existent it might be a good place for a vaccine but that’s about it.
