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March 2024 by Genevieve L.
Please pass on our thanks to Brittany at the Federal Way store for personally checking the back for the fridge we ordered at a different store and help move up our delivery date so we would not be without a refrigerator for another week. She solved a problem that was not hers and saved the day (and sale). Kudos!
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February 2024 by Jenn Cross
The employees were very helpful to a lady looking for a light switch amongst 1000's to choose from it seemed like. Lol
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February 2024 by Jim Cox
Quick service from Garden center
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February 2024 by StuartC C
Always Great and affordable ???
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January 2024 by Ted Gentry
Stock was low, had to go to 3 different stores to get what I needed.
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January 2024 by Ali Irajpanah
This is a great store. I recently bought some needed items from this store. Of course, I also get some of the materials I need from Home Depot, which is a bit expensive. While they are cheaper in Lowe's. However, both stores have their own advantages
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January 2024 by Dianna Wyciskala
Bought a stove and above range microwave from them 11/22, received the delivery email setting up a time for 12/9. They NEVER showed up. When we called 12/10 we were told they would have to look into it and call us back. 24 hours go by and WE had to call them back. Won't be getting my new items until AFTER Christmas. We need a new fridge too, but definitely WILL NOT be going to Lowe's. Worst $1500 purchase ever.such a disappointment. Fine for small items and flowers, but no more major purchases from them.Dec 2023 updateHaven't purchased any major appliances this year. But, have used the online ordering and curbside pickup which has worked well.
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January 2024 by Melissa Kemerling
Rude unhelpful employees did not want to do there job and cut me plexi glass
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January 2024 by Malaelupe Samifua
Very clean and quiet store. The staff was friendly but it was difficult sometimes trying to find someone.
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January 2024 by Erva Hopson
Got my Christmas ? half off!
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January 2024 by Aaron Milligan
Best shore to shop at
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January 2024 by Jeff Quinn
Kind of sad as I remember when this store opened and how vital it was then walked through and half the merchandise is locked behind bars and only one check stand open. I know the thievery issue is not their fault, it’s just a shame they have to deal with it.
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January 2024 by Rhonda Hanson
Found what I was looking for.
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January 2024 by Oscar Gonzalez
Lowe's needs to focus on customer service more. I am changing to online shopping now somewhere else. I spend more time at Lowe's store for check out than I do at the job side.
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January 2024 by Vanessa A
I came in to shop for a new gas range with a double oven. I stumped the associate by asking for a double oven, to which he said he was confused by. When he realized what I was asking for was something extremely common, he actually told me they are going away (like no one wants them anymore). Not exactly the confidence and knowledge I want in my appliance buying experience. So I went elsewhere.
