-
July 2024 by Keven Dickerman
They had what I was looking for. The customer service representatives were kind and welcoming.
-
July 2024 by Ramiro Hernández
The people who are supposedly working here are in a bad mood, I asked for help three times, no one knows anything, they send me from one place to the other, no one wants to do anything.
-
July 2024 by Esther Kim
The only reason i gave it 5* is because of a beautiful soul named Elsie. After waiting for help with plumbing dept for over 1hr we were on our way out she noticed how upset we were and she came and helped us until we figured out the part we were looking for was not available. She is kind. Knowledgable and i salute her her. If it was not for her i wld rate the store zero star
-
July 2024 by C Choi
The store itself is fine but I question some of the staff that works there. We spent about an hour looking for and shopping for various items, one of which were 9V batteries for my stud finder. And while we were looking, literally 2 staff members surrounded us and started staring at us suspiciously. Ok I understand people come in and steal things but us, really? Two young, well dressed, upper class couple shopping for 9V batteries, really?
This store is very poorly managed as far as training the staff to be a bit more discerning. If I ever go back there, which I won't, you people better not ever profile me for the wrong reason again.
EDIT: since this post, there was an incidence again. We ordered some fertilizers and weed killers online for instore pick up. The next day I receive an email saying my order was picked up and completed, although I haven't even visited the store yet. I called customer service to find out about this and all they said was that yes, someone did access my stuff, took it, and completed the transaction. So literally stole my items. An employee. The district manager got involved and called me left me a VM. I got my refund but didn't bother furnishing anymore details beyond that. I am just so sick and tired of this Lowes.
-
July 2024 by Richard Truitt
Can find what I need and get good advice.
-
July 2024 by Triple T V
I called to ask about bearings and I got put on hold Dan, I waited for about five minutes Just for someone to ask me the same question again what I need help with and just to be told that y’all don’t have what I’m asking for. I could’ve gotten that on the first Go around.
-
June 2024 by Bustin Cider
Workers are coo good environment.
-
June 2024 by Andy Beltrami
Won't work for them again
-
June 2024 by Benjamin Funk
Helpful people
-
June 2024 by Vasko
Les is the master of his craft
If you need help in the hardware section!
-
June 2024 by Kenny Sullivan
Horrible customer service horrible. Came in to look at grills and just so happen to find one I used to have back home in Alabama so I wanted it but I was short on time and wanted to purchase one preassembled. The old guy that appeared to worked the area continued talking to his friend so I asked the manager for help. He immediately cut me off to say he’ll have to get someone else because he has to…(proceeds to complain like I’m one of his employees). I then ask him if it was ok to get the display and he said it was fine but more was up front and someone can help you load. Go up front and not only is what I’m looking for not there as promised the guy in garden center proceeded to tell me I have to go to customer service first and have them unlock the grills because I can’t just walk off with it (something is giving me the impression I was been stereotyped for theft). Anywho I go back to where the original one I saw was hoping that the guy would be done talking to his buddy, nope just like I wasn’t there so guess I’ll take my money back home to the Lowe’s by my home in Mill Creek.
-
June 2024 by Eric Arndt
Had a good experience here. I haven't been here in years. But after a recent negative experience at Home Depot I came to Lowe's and they not only had what I needed but had a better deal. There was staff on the sales floor and they were helpful, Home Depot might want to take note.
-
June 2024 by Blaine Points
It's Lowes
-
June 2024 by Pec LLC
Super good service
-
May 2024 by stacy Crain
Excellent support from Cindy and Laurie at the PRO desk!
