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“Staff here is amazing! Always helpful without hovering over you. They know their store and their stuff! It doesn't matter what odd bit or bolt I'm looking for or how badly I describe it, they know what I need and just where to find it.”
“Had a good experience here. I haven't been here in years. But after a recent negative experience at Home Depot I came to Lowe's and they not only had what I needed but had a better deal. There was staff on the sales floor and they were helpful, Home Depot might want to take note.”
6:00 AM - 10:00 PM
35425 Enchanted Pkwy S, Federal Way
Hardware Stores
“Please pass on our thanks to Brittany at the Federal Way store for personally checking the back for the fridge we ordered at a different store and help move up our delivery date so we would not be without a refrigerator for another week. She solved a problem that was not hers and saved the day (and sale). Kudos!”
6AM - 10PM
1715 S 352nd St, Federal Way
Hardware Stores
“Rented a aerator and thatcher. I was told I could not use the U-Haul trailer that had already been rented. Because of some insurance issues they had in the past. After getting a manager involved and pointing out a customer loading the same equipment onto a makeshift trailer of plywood and metal frame and two little tiny tires. The manager gave his approval.”
“I'm a fan of Home Depot, friendly people, but Lowes always ends up having better pricing and selection, and More help all over the store. Sorry, gotta be honest.”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“I have to share what an amazing job the manager does at this store!! I am blown away with the customer service I received from Char today. My husband and I are shopping for a large tool box and she didn’t hesitate to help answer all our questions. As we walked through the store she stopped quickly to pick an item up and hang it in the right place. I can see why her store looks so good. Pride in the workplace!!! Thank you Char ?”