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March 2024 by Peter Njonde
Amazing ? pizza ?
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January 2024 by Lindsey G
I’ve only order from this location once but it was a good experience. The only thing is we like out pizza well done and it was a little under cooked for us. The service was good, the employees were friendly, ordering was easy and accurate. The timing of the order being ready was exactly on schedule with the pizza tracker. I would recommend this location for anyone looking for a quick place to order pizza without having to compromise on the quality or value of their meal.
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December 2023 by Ty B
Horrible! Found pecies of burnt apron in my pizza. Went back and even with out the apron still nasty. Disgusting after taste. Bunch of people who don't care about they're job.
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November 2023 by Carey Lynn Milton&McCulla
Their sandwiches are great! Love them and they are still great heated or cold the next day or evening. Being able to order online is a saving grace, I can make sure I get everything I could possibly want with and only have my self to blame if I miss a special. Delivery drivers were kind courteous and quick worth every penny of their 25% tip. ( never forget to treat your food delivery drivers or food makers well, believe me you will thank me when you realize , there are no cameras in the cars) ? ( * never has a delivery driver done anything questionable to my food it's a just in case precaution)
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November 2023 by Lee Holland
Don't bother.. twice in row (June and November), they didn't follow my order. 2nd time, they refused to remake because it was almost closing time and refused to redeliver.
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October 2023 by Dee Weight
I called 3x they didn’t answer I then went inside when I got in to order the guy said picking up I said no ordering he said oh we hour wait we not taking orders . 0 stars
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October 2023 by Matt Tod. (Yorkshiresteak)
Ordered 4 pizzas for a birthday party cheese and pepperoni. The simplest pizzas to make. It took an hour to complete the pizzas. I had asked for delivery and I gave a 25% tip to be nice. We never got the delivery, after waiting another 30 minutes past the pizza completion time. My dad had to drive to get the pizza. It came back cold and nasty. I couldn’t get ahold of anyone via phone during the long wait. And I also went to the location to get a refund for the poor service. The staff made excuses saying that football games is why they didn’t provide the delivery service. Then they didn’t give me a refund. Instead lead me to the customer service line. Another line that had no human interaction ability. All text and email. After 5 days of waiting for customer service to respond to me, they simply stated they were so sorry and they strive for outstanding service…. And then proceeded to send my info to the same pizza location for some kind of service. So essentially I came full circle, and still no refund. This location in twin lakes, Tacoma is not good. Go to papa Murphy’s across the street. Humans pick up the phone over there.
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October 2023 by Vita Gol
My online order was late by over 2 hours!!! And online it said 30 min for pickup! Had to feed kids frozen Safeway pizza, and they just said “we’re busy”Ordered pizza at 6:04pm, at time of order website said 30 min for take out. Then on the order it was changed to 34-44 min. Came in to pick up, pizza was not yet being made, came in 2nd to pick up at 7pm- 56 min after order, the guy up front said my pizza is soon to be made, they need another 20-25 min. I left, had to feed my kids.We stopped by at almost 8pm- almost 2 hours after placing online order- and the guy said my pizza has not been made yet!! 2 hours after order was placed they didn’t even start making my pizza!!! Just because they are busy! And they didn’t do anything to make up for it. Busy by 2 hours?? If that’s how long it takes to make a pizza, write so on the website so people know when they order. I was expecting food for my kids in 30 min, and having kids wait extra 2 hours for pizza is not acceptable.
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August 2023 by Daniel I.
Never let me down in nearly a decade of being here. Great food, always ready for when you arrive, service is nice and just good enough to get me in and out very quickly, must be good management at this location. Very clean restaurant as well.
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August 2023 by Analee Kuresman
I gave one star for the driver . The pizza quality is not good. Dry and cold . I’ve ordered last time and reported to the corporate . So I’m expecting they will do good the next time I will order . The same thing I’ve got. .cold and dry . And when I’ve tried to call they don’t answer . I’m not into refund or replacement .my point is people is working hard for the money we spent here . Plus we give tip . And the pizza is not cheap . From now on I will just buy the frozen pizza and put my own toppings on it . It’s actually better .
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July 2023 by Kathy Ryan
First time going to a Domino's. Ordered in-store. The young lady who took our order was so helpful. The. Caesar salad and pizza were great. We will be back.
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June 2023 by Jeremy K.
They gave us a pizza that was under baked then when I brought it back to the store the employees made some sardonic remark under his breath about half the pizza being half-eaten implying we were lying so we could get a second pizza for free. Never going there again.
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June 2023 by Renee Metanoia
Pizza comes out doughy, always take longer than the 40ish minutes given, customer service here sucks. Definitely will just order from the one on pac hwy, worth the little extra drive it is
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May 2023 by Michael Christian
Always a bad experience at this location. We have placed carry out orders between 10-11 pm on weekends, just to get calls from staff saying "we have a lot of cleaning to do" or "there is no manager here and we are busy". Well then remove your online ordering option. Your website says you close at 2:00am. Why are you closing your store 2-3 hours early? Completely unprofessional, and horrible customer service to take someone's money and then refuse to complete their order. The few times that we do receive our order the quality of the pizzas are quite sub par. We will not be returning to this location again.
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May 2023 by Steve Nolan
I don't understand all the negative reviews! Maybe the store recently had a turnover? Pizza was hot, fresh and cooked perfectly. Also delivered very fast. What more can you ask for? ??
