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February 2024 by Zach Blakeslee
Definitely recommend this place if you have a tesla, they know how to properly service the car.2/12/24Had 3 different issues with my tires over a 3 week period and discount tire went above and beyond in the end to finally fix the issue. If you have a tesla get it serviced at discount tire. Tesla service centers will charge you far more for less quality compared to discount tire. Thank you TJ!9/20/22 Had a slight leak in a rear tire and told them was ready to replace the tires if it could not be fixed but they found a pin hole in the tire and were able to fix the leak. Honest location and I don't want to go anywhere else as this shop is focused on the long term value to its customers.
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February 2024 by Jensen Winters
Great customer service, I’ve stopped buy 4-5 times in the past year from buying tires, tire rotations to swapping rims (todays fun challenge for all of us lol) after an issue with hub bore fitment I was informed my freshly powder coated rims would not fit. The manager gave me some great advice to lightly sad down the area and come back (they couldn’t do for me due to liability reasons) they were able to squeeze me in an hour after I left and had me in and out free of charge within an hour due to the issue. (Was initially going to change me $70 ish to mount them)Definitely recommending them to everyone from now on!Sorry Les Schwab, your days are limited! Lol
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February 2024 by Khoeun H.
I would like to thx the crew at Discount tires for doing such an amazing job.. Especially the Manager TJ he awesome help me out with everything I needed for my type R wheels and fitment.. He went over and beyond and best customers service ever.. Much appreciated guys keep up the good work!!
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February 2024 by Dawn Cherne
Usually friendly and helpful. Will be honest about wait times.
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February 2024 by Ingrid Narcisse
Even if you have an appointment. Get there early. You might wait in line for a long while. They need to change their system or not take appointments. Making an appointment is pointless if you have to stand in line for 20 minutes and miss your appointment.
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February 2024 by brian campbell
Why would you shop anywhere else for tires ?! I worked with Justin. Very friendly and efficient. They are price competitive, offer great speedy service and stand behind what they sell !
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January 2024 by Sergey Shuparskiy
Kudos to Exceptional Customer Service and Professionalism at Discount Tire in Federal Way!Dear Discount Tire Management & Team,I wanted to take a moment to express my sincere appreciation for the outstanding customer service provided by two exceptional associates at your Federal Way store—Timothy JH and Samuel S. Their dedication, professionalism, and friendliness have consistently made my experiences at Discount Tire truly exceptional.In addition to their exemplary customer service, I would like to commend the technicians at the Federal Way store for their professionalism and commitment to delivering quality work. The technicians have consistently demonstrated a high level of expertise, ensuring that the tire servicing and maintenance for my household fleet of six vehicles are completed with precision and care.I have always been impressed with the store's commitment to customer satisfaction, from the attractive bargain deals and discounts offered to the convenience of their operating hours. The trust I've placed in Timothy, Samuel, and the entire team of technicians' expertise, coupled with the store's overall excellence, has made Discount Tire my go-to destination for purchasing and servicing tires.Please convey my heartfelt thanks to Timothy JH, Samuel S., and the entire team of technicians for consistently going above and beyond in ensuring a positive customer experience. Their efforts have not only secured my loyalty but have also earned Discount Tire in Federal Way my highest recommendation.Two thumbs up and a well-deserved 5-star rating for the exceptional service provided by Timothy, Samuel, and the entire team. I look forward to continuing my relationship with Discount Tire and appreciate the ongoing commitment to customer satisfaction.Thank you once again for the outstanding service.Sincerely,Sergey Shuparskiy
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January 2024 by malcolm whitfield
The team at Discount Tire (Federal Way, WA) led by TJ were simply outstanding. On our way home from North Bend to Tacoma, we suffered a deep tire puncture on I-18. We were able to successfully exit off 18 to changed the flat with the tiny spare from the trunk...the time was 5:52pm. My son immediately contacted Les Schwab, Big O, Walmart auto center(both locations) and one other (Costco tire center).None could take us as all were closing at 6pm or cleaning to close by 7pm. We took a chance and walked into Discount Tire approximately at 6:11pm. We were told they were closing down but saw our need and pointed us to the manager TJ. We informed TJ that we had a blowout and had to be back in North Bend the next morning (Saturday) by 6am for work. Without hesitation TJ and his team mobilize around our need replaced our tire offered us coffee, and did not hesitate to assist us in every way they could. Because of their assistance, kindness and professionalism we bought a second tire for our rear right as well.Discount Tire will be our family's go to first option for all tires on all our cars from this point on.Thank you TJ and team and thank you Discount Tires.??
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January 2024 by David Shaffer
Great service and decent prices
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January 2024 by Sean Veldhuis
Quick, fair prices and great service. My go to place from now on for tire replacement
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January 2024 by Linnette Wright
They are cool
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January 2024 by Dawn Waite
Tire pressure off, called and told to just pull up. Checked all four tires and I was OMW in 29 minutes tops. I was second in line. Always good service here
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January 2024 by Debbie Prottas
Sold me great tires but took along time,3 hours
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January 2024 by Mutai BK
I enjoyed my visit to this location. Great customer service and good workmanship from the tire crew. I would definitely recommend you visit this place for a tire check and replacement. It offered a couple of tire brands and different prices compared to my car dealer, who only had fixed price tires.The only recommendation is to check that the tires are well balanced, I had to stop by a week later for reservice after encountering vehicle vibration.
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January 2024 by Beth Jeffrey
I stopped by to get air in my tires. They have a drive up service they provide for free. It was fast, easy, and friendly. I will go back for sure.