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February 2024 by Jazzlo
very bad customer service from the store manager.
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January 2024 by Mr mr Mr
This phone service is lacking anti hacking updates so waste of life is doing robo calls calling random people showing my phone number As well as calling random people using other people's phones numbers. I have attempted to file complaint on the FCC web site but I get messages my email and phone number are not valid. If anyone who reads this has an answer to stop the faceless pig who is doing this please reply.
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August 2023 by Demian Venegas
Neissa`s customer service was great, super friendly and helpful
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July 2023 by John Seagleton
I came into the store for help and the manager Stan was so rude. I asked for a iPhone 14 pro max, and he rudely said as he pulled out his translator app “we don’t have those, go somewhere where they speak Spanish” I have never felt so degraded and humiliated in my life
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July 2023 by Christina Coonradt
So I walked into the store, angry and fiesty. Stan, the manager asked how he could help me and I briefly explained my situation. I was snappy and rude to him when he explained I wasn't on the account and couldn't really help me due to privacy reasons. However with that said, he was able to troubleshoot my problem and actually taught me about data which ended up being the problem, not the service itself. Let's just say I was humbled and grateful for his continued service. He did not once show me disrespect even though I was not behaving respectfully towards him. Ultimately my experience was great because Stan was able to turn my day around and I learned a few things. Thank you Stan for your patience and kindness! I will be returning and will ask for your help. Don't be rude to Stan, he's a great guy!
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July 2023 by Hellen Wesutsa
The sales lady Neissa was so kind, welcoming and patient. I appreciate it . Definitely iwill come again and again.
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July 2023 by Sergio Nieto
Unfortunately I had a very bad experience on this store , manager African American acted racist rude in front of my kids and wife , when we were asking about discount programs from government , he was trying me and family feel uncomfortable asking questions like we need social security and things like that , we bought a phone and phone case and made a bill pay , put all receipt he give me in the box (no receipt for new phone was print) , we knew we had 7 days to return , phone glitch not working, walk in to the store twise and explain was not our fault we don't have reseipt they didn't want to help us , then I called , and same man African Americans ( manager ) answer and asked please help me get and other phone he completely bad person didn't want to help at all , knowing that he didn't print the receipt as I put all receipts for other stuff in the box, please read other reviews that have same complaint of same man African American (MANAGER), do something don't let this man doing that to people anymore please , and if there is a way to help us please do , like i said we bought a phone we don't have the receipt because manager didn't print it ,we just wanted to change it for another one , please help us my son very sad about it.
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July 2023 by Erik Moen
Great service from T, He hooked me up. 5 stars....
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July 2023 by Brandan Weatherspoon
Brandon and crew hooked me up with 2 Stylus Moto phones fast!
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April 2023 by A M
The store manager has to be one of the most helpful, friendly, and knowledgeable sales people I've ever encountered. Each time someone in my family has needed a new phone, he's been fantastic. No pressure -- only really helpful service.
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March 2023 by Stephanie Abken
Came here after Tmobile lied about pricing !Yessenia and Jacob are excellent in customer service and treated me with being nice and understanding on my speech problem due to brain injury. They took time to help me understand what pricing and plans are. I highly recommend this store for any phone needs.
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March 2023 by nikko serrano
unprofessional! you guys need to hired someone else. He is a male with an attitude.
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February 2023 by Shareena Staten
T and Jacob have been very patient and great customer service we got great service and they were fast and I recommend them to others thanks alot
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February 2023 by April Dolan
Great customer service the time was excellent
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January 2023 by omar nunes
Worst customer service ever the african American manager was so disrespectful and rude. He says he has the best store in customer service and couldn’t even help my account. If I was able to give him zero stars I would. The Asian worker he has working for him was giggling saying his the manager instead of correcting the problem.
