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“One of my favorite stores ! Not to big not to small . Just enough space for you to shop , look around .. see what you like then come back . It’s pricey .. just a pick things here and there type store .If you know nothing about strollers and car seats this is where you go you get 1:1 tutorial and if it’s busy might be 3:1 but it’s ok . They try their best to help .Be prepared if they don’t have what you need in store when it comes to car seats and strollers so order early .Go on a weekday as well .”
“Beautiful baby/kids store. The staff and owner are super helpful and knowledgeable about their products. When we were looking for a high chair the owner helped us find one and gave us the heads up that it was going on sale in a couple weeks, we weren't in a rush so we waited and scored the deal. I would highly recommend supporting this local business!”
“I have been shopping, consigning and volunteering at JBF Tacoma since my kiddo was born, and she’s now about to turn 11! JBF is great for saving tons on all of the infant and toddler items we go through as our kiddos are growing. Now my kiddo shops with me and we can get her a whole new closet full of clothes and necessities, shoes, books, toys, arts and crafts and even room decor for so much less, which is usually paid for by the items I consign! And, it’s so much fun!”
“Great selection of clothing but prices are on another level of expensive. Also, it'd be great if the staff were more knowledgeable about the historical significance of Eddie Bauer and the origination of puffer jackets. I'm pretty sure, based on what I learned at the Museum of History and Industry, that Eddie Bauer invented one of the original puffer jackets, and I think the store should celebrate that success more prominently. Eddie Bauer should tell its Seattle-based origination story more. There was a timeline display on the wall, but I think most people interpret it only as decorative art, and even the employees seem to read it for the first time when I asked them the puffer jacket question.”
“The coolest part of this experience...they had all the vintage perfumes I loved in junior high. I was never one for their outfits, but I definitely loved their perfume options. We bought 6 bottles! You can't find this perfume anywhere.”
“I headed to JCPenney to return several items from an online order. Brianna's patience in manually processing each item for the return and her pleasant demeanor completely changed my previous negative perception of customer service at this store. She made the experience enjoyable, and I no longer hesitate to return to this location, thanks to her excellent service.”
“Grateful for my experience with Sydney here who was really on it! Returning/exchanging items from a store is not my favorite, but it had to be done and she made it a breeze! Clean store and good selection, I was able to leave with the size we needed.”
“Buckle in southcenter mall has the best staff and definitely will do plenty of shopping there. Years ago I said I would never shop at buckle again because of thier rude customer service and not at all helpful staff. Yes I said never again but last year for Christmas I new they had a gift that someone really wanted so I gave in and went into buckle because the person the gift was for was more important than my personal vendetta. Glad I did because the staff at this buckle was so great and amazing I have been back several times and will continue to make the two hours drive to shop here over many places closer to my house. Definitely a good spirited non pushy and very helpful staff.”
“Came in shopping keyarri helped me and she was so amazing ! Had a great personality! Made sure I got what I was looking for. She went above & beyond ! She’s a great employee! Hope to see her next time I visit!”
“So remember back in the day everyone used to wear Tommy, Nautica and Polo? I still wear tommy but only the jackets lmao. I came in here with the intensions of not buying anything. I ended up walking out with a red tommy jacket that I could not resist. Lol it was 76 bucks and it was on sale, why not. I think that's the only good thing about the outlet mall, the sales lol. But this store had alot, I may swoop in for another jacket though lol. Priorities smh.”
“Absolutely love this chain! All of their locations are very consistent with quality of clothes, quality of customer service and check-out is so high tech now with the self-check-out devices where you put your clothes in it and it calculates for you how much everything is. The store always has great staples and everything is high quality! I especially love their sale items since a lot of times it's still in season. Like a few months ago, I bought heat tech high waisted stretchy pants for $20 while it was still really cold out. And recently, I bought a pair of cute yellow pants that is perfect for spring!”
“Always find something to get for the grandson. Trish today was great dealing with an unreasonable lady. Handled herself very well. I enjoy the savings I get will the points.”
“The clothes were very nice and different styles. Just kinda wish there was more for kids and the stuff was less expensive. The workers were very kind and helpful! I would recommend this place.”
“Best Clearance section! Lots in the plus size and variety of styles and options. Service is good but my only complaint is they always have some miscommunication about the sales. Otherwise great clothing options for the whole family.”
“Was able to find great business casual clothes here. They have an inclusive array of sizes and I always find something flattering and modest here. They have several timeless items, as well as some trendy ones.”
“Had a GREAT experience at this Old Navy today with my 5-month-old son, along with a full size stroller.> The Store was SUPER CLEAN and organized!> Had no issues with the stroller - plenty of space throughout the store.> Family Friendly, Stroller friendly bathroom. Clean bathroom with a clean sturdy changing table. This bathroom is BIG!> I was offered ROOM 1 in the changing room- TONS of space for the stroller, myself, and the clothes. Again, a nice BIG clean changing room.> STAFF: Was super friendly from the moment I walked-in to the moment I checked out. I even had to feed my baby a bottle midway shopping, changed him twice in the bathroom etc. Staff seemed to be very welcoming and understanding.*It’s hard all on its own trying to shop with a baby, so finding a store that makes that experience that much easier is such a relief.*To be Honest this was the first time I had walked into an Old Navy since I was in High School, but now after having such a good experience and finding some great items for my son along with a couple things for myself, I will be back.Thank you!”
“Great store. People are helpful and friendly and selection was great. Took my oldest daughter and fiance there on separate occasions for back to school/work shopping and both loved the fit and selections. From age 16 to 48, skinny to plus, from comfy to hip to sheek, they have it all at great prices. Even for myself a few pairs of jeans.”
“JCPenney has really stepped up their game. I was looking for new work shirts and couldn't find what I needed. I found an amazing associate, SEVILLA! She happily walked around for 5 mins looking for what I needed. I would have never found them without her! They were out of my size, so she took me back to a register, looked them up and placed an online order for me. I ordered 5 and they showed up in 4 days to the store. The pick up was so organized and the lady working was so kind. In and out in 5 mins with my 5 well made Liz Claiborne button-down collared black work shirts. I will be shopping here more often if the service remains. Sevilla, You we're amazing! Thank you for your great customer service!”
“Suzanne is always friendly and welcoming. She always goes out of her way to accommodate. I come to this carters to shop for my grandchildren because of the friendly reception and help I get from Suzanne. Karla P”
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“Sold my kids' clothes. Just had one bin of winter jackets and a few pairs of jeans and PJs. Came back within one hour and got my $55 in cash. My clothes are still in mint condition like brand new since my kids barely wore them and they don't beat their clothes up. Was hoping for more money but it is what it is. Better to make some cash than just donating "brand new" clothes. Last time I got over $80 but that was before CoVid soooo...wasn't expecting much.”