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April 2024 by Stacey Wright
It sucks no more buy from them they keep on calling and calling. till they want there money and we had no service but my phone was full because of them i will go back to Aaron if i need anything
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November 2023 by Michael Arlin
The manager is the worst. Doesn’t care about business. Doesn’t call people back. Doesn’t follow up. Leads people on. He’s full of it. Go anywhere else.
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August 2023 by sunkiss earthgoddessforlife
I like how the manager was eager and willing to help . To find what I wanted and if not to order what was wanted and still assist until the item gets here . I like businesses that really care about the customers .
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June 2023 by Jeff fiskness Jeff
Felt at home with Ramon. I was stumped. What was I there for furniture or looking for a good family to meet. Got both, genuine and kind.
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May 2022 by chet clipse
I've had nothing but the best respect,each time I've been pleased with staff as management I don't go anywhere else for all my house hold and Bed Room and living Room Thanks guys You Got My Back andIve got yours ç
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March 2022 by Karen Malo
My new dryer stopped working and I have to wait almost 2 weeks for service from a technician approved by Maytag. Renting a dryer from Buddy’s was a no brainer! The staff was friendly and knowledgeable, a dryer was delivered and installed next day and the price made it the perfect solution. Thanks for turning my mini nightmare into a relatively painless experience.
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September 2021 by Gerardo “Jerry” Garcia
Buddy made all the issues I had when I first went to them in January 2020 when all the COVID stuff started.Thanks to everyone t the Federal Way Buddys you lo rock.
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August 2021 by Kadeem Lackey
Great place
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August 2021 by Daniel N.
Big help furnishing my home after relocating to federal way. Nice to have a 6 months same as cash as well
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February 2020 by Jeff
Great place. Did business with Ashley at Everett store and was so pleased I came here for buying for a friend in Federal Way. Friendly and professional.
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December 2019 by Cassandra N.
This is for the Buddy's on Pacific in Tacoma. I have been dealing with that store for more then 20 years. Through all the changes, the staff and managers there have been the best people to know. When my mom passed away recently the did not hassle for anything they called to see how we where doing and ask if there was anything they could do. Also you never fill like you are being pushed to buy anything. Thank you for being the most amazingly kind staff you could be.
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September 2019 by tiffany harris
I had the worst experience at this place since day one . They have been thru so many manager changes , the never call you back to give status on a product that you are paying good money for. I talked to the new manager a month ago gave her benefit of that doubt and she’s doing the same thing. I order a bunk bed got a loaner till the one I want comes in and no body ever knows when a product is going to be in nor do they call you and give you any status . Don’t spend your hard working money here they don’t deserve your business.
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September 2019 by Toby Moore
Some of the couches had stains on them and they looked returned! Very horrible to have out in the showroom. Associates were sitting on couches texting on their phones. Not a place to buy from unless you want stained items. Better order it new, I'll never go back there again. Walked out and felt like I needed a tetanus shot!!
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September 2019 by Saidah R.
I don't know what the previous Yelper who gave this place a 5 star review is saying, but I believe he is a employee or friend of the manger, because this place has done nothing but Continue to go down hill since they stopped being quality rentals. First let me say I've been a customer for 20 years and never had any issues paying my Accounts off on time and in full. But ever since Doris (and a few previous mangers)has been the manager I have gotten the run around. I ordered a dinette set and received it with a broken stool. This was a year ago & they said they were going to replace it a year ago I still have no replacement stool. Every time I call they said they're still waiting for it to come from Ashley. Now I know we live on the planet earth, so I don't think that it should take a year, well over a year! to get a stool. Even if it's coming from China. I called the other day and spoke with another store manager while Doris was out on another delivery and was told that I would be able to purchase another table and all of my money that I spent on this incomplete table would go towards the new table and they would come get this table well looky looky! when I called today Doris lying self gone say she doesn't know anything about that and doesn't know anything about that conversation. That figures because the other store manager that I talk to you told me that she is going to make sure that I got taken care of and she's going to do all these things and that yeah she knows that she's new and been there for only a month but she's "different" just like all of the other people told me the same thing. "oh I've been here for a month but I'm different" when you go back in there there's a whole new person that you have to deal with and tells you "I don't know what's going on but I going to make sure that I help you" but it's all b******** However I think Doris is the longest since then it's been three months so she been talking and stuff but I'm done I'm not making no payments until I talk to their home office and they get this all figured out. You would think for being a person who has been dealing with a company for so long that they would treat them better. I so wish I could give Buddy's on pacific hwy and 348th a negative -10 stars. I will never purchase from them ever again they just lost a long time really good customer.
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September 2019 by Pissed G.
The manager Doris is amazing. Great service and friendly staff that know how to help customers