AutoZone Auto Parts in Federal Way, WA, is a well-regarded retailer of auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the dedicated staff, with many reviews highlighting their willingness to go the extra mile. For instance, employees have helped with tasks like stubborn license plate removal and installing wipers, even during busy periods. One customer praised the assistance received when replacing headlights, noting the staff's knowledge and efficiency. However, some feedback suggests that management could improve operations, as the store often appears overcrowded, and there are concerns about parking and employee tool usage. Despite these issues, many customers express strong satisfaction with the service and recommend the store for its helpful and friendly atmosphere.
Elliott and his staff went the extra mile to find special tools for stubborn license plate removal. I applaud their help!
June 2024
VERY helpful, even though they were very busy, they took time to put my wipers on for me and to show me how to use their automated system to stand in line, lol
June 2024
Gabe was super nice and helped me find a part for my car and installed it for me. Appreciated it a lot.
