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November 2023 by William Damon
Entered bank. Nobody behind counter. I waited. Woman employee on phone right in front of me. Some guy in another office. I stood there. Nothing. No acknowledgment. No action on their part. So I left. Pitiful.
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March 2023 by Marci Cline
Love the people that work at this bank!
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May 2022 by Erin D.
WaFd has completely destroyed any good image I had of them. Not only have Blanca and Felipe been horribly inconsistent with communication throughout my application process, but they erroneously sent title paperwork for the wrong property. We requested a phone call to discuss the issue and they didn't even attempt to call. The email Felipe sent was him talking down to me about mortgage types to hide that they made a mistake. This has been by far the worst banking experience I've ever had. I highly recommend going with literally any other bank for your HELOC or mortgage needs.
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January 2022 by Michael Johnson
Unfortunately there is no room to roll around on your cash. Very friendly staff.
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April 2021 by Mike Johnson
Unfortunately there is no room to roll around on your cash. Very friendly staff.
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May 2020 by C H
Nice facility. Wish the customer service can match.we stopped by this branch because we were in the area. Turns out this was the worst service we’ve experienced at any WaFed branches. There was no customer waiting at the time. But I had to wait a good 10+ minutes to be served. And their computer was running very slow. The cashier was not courteous; unlike other branches.
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October 2019 by CK Hwa
Nice facility. Wish the customer service can match.
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December 2018 by Richard Gallagher
I was very happy and impressed with this bank after the offered me the most incredible opportunity for my new home.
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November 2018 by Keith Gormezano
I've been banking with Washington Federal since 2006 when they were First Mutual Bank. I recommend them to my clients that I set up, review, and train one-on-one in QuickBooks and Quicken in Everett, Lynnwood, Mill Creek, and South Snohomish County. Why? Because unlike US Bank, they allow free downloads into both of those software packages. And their statements are easy to read.
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July 2017 by Conner Starkel
Friendly staff, never too busy.
