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November 2023 by Wyatt
Edgar Cortez was very helpful made the whole process very easy and understandable. I would recommend this shop and him specifically to anyone .
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October 2023 by CARLOS HERNANDEZ
Aaron was a great representative to interface with!! I was very frustrated with my service and access to plan tools, I was almost considering a new carrier.Aaron 'destressed' my experience, took the task upon himself and completed everything in a very satisfactory manner. Great place to go!
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September 2023 by younes gassab
Very careful they might try to rip you off they are NO help at all especially Tim! And Poor customer service!
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September 2023 by Elaine Carlson
I have never dealt with such a patient rep in any Verizon store at all until I came in for some question about my phone. Tim opened the door for me and welcomed me like any customer should be treated. He was so patient with all my questions and I will pass all the Verizon stores just to come back to see Tim. Kudos to this store for hiring this guy!
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August 2023 by Elizabeth Douglass
Jolene was extremely helpful in finding the best deal for our family. She took the time to answer all our questions and ensure everything was working properly.
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August 2023 by Theresa Collins
The staff was very helpful. Kind and polite.will do business there again
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July 2023 by Kim Votry
Best customer service of any Verizon store I've ever been in. Friendly, knowledgeable staff. ?
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July 2023 by Berlin D. M. Akiona-Akau
Avi is probably one of the best and most knowledgeable employees and I’m glad he was the one to help and deserves a better position than the current manager from what I remember
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April 2023 by Ron W.
I had previously reported how disappointed I was with this company. After posting my review, I had accepted that this was the end of it. To my surprise, Brain from Cellular sales e s reached out to me. He was very professional, kind, patient, and apologetic. He listened to my complaints and ask what he could do to fix this issue.I stated all I wanted was to get what was offered me. Well today I got the rebate I was offer originally. Thank you Brain and cellular sales for addressing this issue and the rapid response. I truly appreciate it.
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February 2023 by Neva Alf
The customer service has been excellent. And they always help me with any help/problems.
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February 2023 by Aj L.
been with verizon for 10 years but leaving nowi live in two diff. states so not just local issueabsolutely horrible coverage since verizon went to 5g serviceconstant dropped calls with verizonconstant "no service messages on my phone" with verizonconstant delays in text and voice mails ( up to 2 hours of delay ! )switching to another carrier asap !!!customer service is a joke !!!goodbye
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January 2023 by Elizabeth Henry
Brian is the best. Because of his help, I will never leave Verizon.
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January 2023 by Jacari Hill
Aaron is great!!!!!!!!! He worked with us explained all of the phones the options. He showed us the size differences took the time to actually answer all of our questions I was thoroughly impressed.
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December 2022 by Без границ
I came to this office to become a new client and bring my number and my wife's number from another mobile operator. I immediately asked the employee that I would not have any additional services. As a result, the office employee printed out the contract and I saw that insurance was added to the contract for my old phones. I asked to remove this item from the contract and once again asked that I would not have any additional payments, she crossed out this item with a pen in front of me and assured me that there would be no additional payments. I had to return to this office four times and I was assured by their supervisor that all additional services would be cancelled. As a result, they added $35 to each line for changing SIM cards, I could have rearranged the SIM cards myself and the insurance payment for my old «Verizon Mobile Protect» phone remained on one more number. I am shocked at this attitude to customers, I will not "save" with Verizon, next month I will transfer my numbers back to the previous operator. Be vigilant in this office.
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November 2022 by Colleen Scanlan
The best customer service I have ever experienced! Avery P. was kind, patient, understanding and very knowledgeable. He is an outstanding service representative!
