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December 2023 by C Lovell
Ran in to return an online purchase (too big). Salesperson let me know about the clearance sale and if I'd like to browse before the return. Briefly looked but quality and styles didn't tempt me. Easy return, salesperson was nice and friendly.
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December 2023 by Persephone Saffron
I'll save the photos for personal reasons, however Heaven was absolutely wonderful. I felt so comfortable, and almost like we have known each other for years. She helped me beyond just trying on brasserie, it was like a friend with a warm welcome knowing you don't always feel good about yourself. I may have unlocked a new level of confidence I didn't know I had. Torrid has been a store I feel that are reliable, trustworthy, and professional. It is nice to feel like you're being listened to. I appreciate the experience I had.
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November 2023 by Lori DeFoe
I had the most amazing experience at Torrid. One of the employees was so sweet and extremely helpful with my purchases. She went out of her way to make sure I had the right fit. I usually don’t right reviews but this associate went above and beyond and I’m extremely impressed. I can’t remember her name but she has really fun hair color blue/green! I will definitely be coming back to shop with her in the future.
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November 2023 by Isabella Njagi
Worst experience I’ve had from the second I walked in the worker with purple/blue hair did not even acknowledge me, yet instantly greeted the group that came in right after me with open arms basically and continued to chit chat and let them know she is there if they were to need anything. I let her other co worker know and all she said was oh ok thanks for letting me know . Then I passed by said employeee with purple blue hair . Didn’t even look up to say anything. I went to where she was folding tees so I can pick out one and she proceeded to dash off like I have the plague or something. All I’m saying is that if you don’t want to interact with certain populations then do the public a service and stay home and get a work from home job. She clearly picked and chose who she would interact with and that’s just not professional behavior.
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October 2023 by L Dee
Had a great experience picking up my order here. The sales folks offered a fitting, helped me search for a special piece, and assisted with packaging my giant order.Kudos to Cheyenne, Heaven, and Sarah for your kind hospitality and assistance! You make Torrid Everett a great experience.
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September 2023 by Waterbaby
Some clothing is made of cheaper material/fabric. They just don't last. Jeans are good though.
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October 2022 by Joseph Ford
The sales person would interrupt me each time I tried to talk to my wife while she was in the dressing room. We normally spend quite a bit of money when we go in there but left immediately after she got out of the dressing room as a result.
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September 2022 by Lura Leigh Widell
Alot of underwear selection. Good clothing selection but a little spendy regular priced items. They have good sales though and clearance prices are generally amazing. I feel like they have a large enough inventory that if you really, really want something you will see it in the clearance section eventually (if not in store look on-line)Staff has always been kind, friendly and attentive in my experiences. I've never purchased shoes or jewelry from them.Honestly the only let down is the Bra selection. I feel like it's limited both in store and online. I wear a 42 J cup and I can not buy bras through torrid (or any other stores that are supposed to cater to bigger girls) it's frustrating to have to go to N*******m to buy all of my bras. I really, really wish you would start carrying cup sizes above H. I can guarantee you I'm not the only one that feels this way.
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August 2022 by Lori Underwood
I'm not a great shopper and it really stresses me out. I had three AMAZING helpers today while trying to find the perfect outfit for a dinner and a Broadway show for my anniversary night. They helped to keep me calm and to also give the perfect undergarments for my dress. Thanks so much ladies!
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August 2022 by Mike Everett
The staff is always kind and helpful, the store is kept tidy and clean, clothes are well stocked.
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July 2022 by Georgina Boss
Love the buy 1 get 2 sale
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July 2022 by S-E Phillips
The ladies at torrid are wonderful at the Everett mall and they are super kind and when I need something they definitely look for it, for me and help me out. So basically they have great customer service and wonderful clothing for a plus size women I enjoy their pants or I should say they're leggings they are so comfortable. And if you're trying to look a little slimmer these are the pants to go for especially if you have like wide hips. And they have some nice briefs that are like a tummy Tucker and they are really nice and comfortable. It might be a little tight for some people but I like it and I love their customer service. The torrid I say keep it up and thank you.
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June 2022 by Melissa Snyder
I always have a good experience here. The staff are super kind and helpful. They also know their product and are great if you have questions or are looking for something in particular. I gave it 4 stars because of price, but that's nothing against the location I go to.
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February 2022 by Seattle Morena
The ladies at torrid are wonderful at the Everett mall and they are super kind and when I need something they definitely look for it, for me and help me out. So basically they have great customer service and wonderful clothing for a plus size women I enjoy their pants or I should say they're leggings they are so comfortable. And if you're trying to look a little slimmer these are the pants to go for especially if you have like wide hips. And they have some nice briefs that are like a tummy Tucker and they are really nice and comfortable. It might be a little tight for some people but I like it and I love their customer service. The torrid I say keep it up and thank you.
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January 2022 by Nicole F.
Sometimes when our bodies are going through a lot of changes, shopping becomes more stressful than fun. Well today was one of those days, and the ladies at torrid totally helped me out and made my experience so fun and at ease. THANKYOU Heatherly & Sarah for all of your help & encouragement. Great customer service and such a big heart. The manager Ashley is always so helpful as well. A great team of gals at this location
