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February 2024 by Mike Xenos
I come here a couple times a month since it's at a convenient location for me, but literally every single time I try to get gas, none of the card readers work. This has been the case for the past year I've been trying. Nice car wash though.
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September 2023 by Justin Munson
Friendly staff, non biased people
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March 2023 by Miriam Martinez
Night Shift clerk is very rude. Needs to work on his customer service skills. I’ve viste this location twice this week and he’s ver rude. Daytime is better
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February 2023 by Tanis L.
The Shell gas station on 128th Street SouthWest is conveniently located off of I-5, making it a nice place to fuel-up when traveling on the interstate. Heading northbound, the exit, as of today 13 February 2022, is 186 and the gas station does not need a U-turn on approach from the off-ramp, while the Shell on 128th Street SouthEast does in my experience. Pumping stations are easy to maneuver and can accommodate larger vehicles. The food option is a Jacksons fully equipped with bakery items, hot dogs, hot and cold beverages, and other items.
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January 2023 by Nicholas Eckardt
Bought a car wash. Turns out car wash was closed. Was not marked anywhere. Will be calling shell for a refund.
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November 2022 by J kang
Carrie has the hookup no ID check.u gotta go in when Carrie the African dude is working. Cause it worked for me. 5 stars bro thank you for ur service!!!!! I see u again brother! ....................Prob works best 11pm-5am. Your welcome!
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November 2022 by J KASE
Carrie has the hookup no ID check.u gotta go in when Carrie the African dude is working. Cause it worked for me. 5 stars bro thank you for ur service!!!!! I see u again brother! ....................Prob works best 11pm-5am. Your welcome!
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August 2022 by Karen Miller
To the sweet woman who checked me out tonight about 4:15..... Thank you for your concern when I found I misplaced my debit card. I got back into my daughter's car and we went through my purse and I found it! You were empathetic and calming. Bless your sweet heart❤️ !
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June 2022 by Topramen12
The service there is awful was only there for coffee about a week ago i grabbed a cup there machine was not working only got about 1/4 cup sat my cup down no one was around to help so i left a week later i come in and the lady at the counter tries to charge me for a 1/4 cup of coffee i left on counter last week before she would sell me anything else i walked out and will never use a shell station again
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March 2022 by Douglas Gardner
Chevron across the street refused me, so went to this gas station. Should have went to this station first! They'll be getting my business from now on
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March 2021 by Anthony
Cashier (middle aged male) was rude, disrespectful and extremely unpleasant.I normally wouldn’t be bothered by a bad experience enough to actually waste my personal time writing a review but this transaction was more terrible than my words can express.
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September 2020 by Corey Kellogg
They don't seem to take a pandemic seriously. Ran by idiots
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August 2019 by Pete Hegewald
If I could do less then 1 star & write a review, I would!? I've never had a experience like this, from a.employee @ a gas station in my life! He initially got mad cause he grabbed the wrong smokes & I didn't notice before he rang it up. Its the Shell @ 201 128th St SW, Everett, WA 98204. Dude had a messy bun in his hair w/ a dangling earring of some sort.
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May 2019 by LL Bailey
The "manager" at this location is unbelievably and unnecessarily rude. He was actually raising his voice yelling at me "I am not rude" *repeatedly* when I said, "there's no reason to be so rude" LOL. Most "Jackson" Shell locations are awesome and I was excited to find this one super convenient on my new commute. So disappointing. I will look for the next most convenient one and check back here to see if Jacksons posts about "new management" soon.
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March 2019 by Tyson Tyner
DON'T USE THIS CAR WASH! Car wash takes 10 minutes per car at least.... writing this is a sit here 50 minutes after buying car wash and still waiting for 3 more cars in front of me to finish. Painful
