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November 2023 by Jafo A.
the store itself is not a good one, homeless in parking lot and looking in cars workers does nothing for it or anything bakery and deli closes at 7pm and you can not get anything from there as well the service desk close at 7pm. the whole chickens are cook in am and when gone no more, they will not cook more for they say it is wasting food with that said anyone after 5pm is out of luck for that. the workers are not to friendly or willing to help and this goes for all of them in closing getting help during hours is bad not good at all .
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July 2023 by J Souza
They had my emergency prescription ready in 30 minutes.Fast and efficient staff!
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June 2023 by Joshua J.
Don't know what's up with grocery shopping anymore. Was in the restroom for less than 10 minutes and heard a worker say loudly "he's still in there, Jesus Christ." That's just very unprofessional and uncalled for. I also hate how shopping here is done. Not only do I need to push a button to purchase whiskey, I don't even get it? They literally take it straight to the counter. If I am the customer and I am purchasing an item, I'd actually like to have the item I am purchasing. This shopping is so backwards.
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June 2023 by jjmmjj57
Couldn't be happier going to this Safeway pharmacy. Had some emergency medical care that required a few prescriptions and they were excellent helping juggle them through what has been a stressful and confusing time. Another Safeway south of here couldn't get their act together. High trust level; feel I'm in good hands.
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June 2023 by Mystery S.
Staff are surly and unhelpful, withholding full information when asked for help. The pharmacist barks at customers like a drill sergeant.
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June 2023 by jjmmjj57 jjmmjj57
Couldn't be happier going to this Safeway pharmacy. Had some emergency medical care that required a few prescriptions and they were excellent helping juggle them through what has been a stressful and confusing time. Another Safeway south of here couldn't get their act together. High trust level; feel I'm in good hands.
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May 2023 by Cosplay M.
great staff. bathrooms are by a code system to prevent drug use and you have to pay for food at the deli, they are doing what they can.
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March 2023 by Amanda C.
The night manager is absolutely amazing. He knows the definition of customer service, and knows how to manage situations professionally. he was so polite when I had told him what happened with one of the new Safeway workers that works at night who always wears a black top has dark hair maybe 6". This guy always turns people away starting at 11:53, I've seen him leave the store on multiple occasions at 12:03 PM when the store closes at 12 PM and the manager is still inside working hard cleaning up. I felt it necessary to leave this review for Safeway because the last time I was in there he YELLED SUPER LOUD at me and was extremely rude to me when I walked in the doors at the same time as another woman (11:53pm) he said nothing to her, but was yelling at me, saying the store is closed, and demanded I turn around and leave the store when I was already past self check out. After I told the night manager things started getting very uncomfortable because I shop at that store at night and every time the 20yr old kid sees me he scowles at me, he's not the friendliest when it comes time to helping me at self checkout. I smiled and said hello to one of his coworkers he was walking with and the guy scuffed at me. It's very unprofessional and immature, if it wasn't for the night manager, taking my complaint, and apologizing for what happened and being so cool about it, I would probably have called corporate. my brother is a manager at Safeway and has been working through the company since he was 15 so I know how difficult the job can be, but no one should act unprofessional multiple times like that.
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January 2023 by Katrina W.
ricky over at the gas station is extremely nice and helpful and i consistently see him helping out customers at the pumps . sweeping up the garbage cleaning the pumps . he is absolutely amazing dispite how scary the area is i feel bad for him but he always sees a light out of it and he says he gets entertained by the nonsense . I also love when he talks about his cats he loves to talk about them . the old man bill that works on his days off is very rude and condesensjng and sometimes racist . and always makes customers enter phone number instead of telling it like ricky would let you . over at the store . bonny is funny and amazing and always put a smile on my face talking about her mom with demensha . brenda is very kind to . most of the other other employees are rude particularly devon that works customer service and racist yolanda . the parking lot outside is extremely scary and filled with garbage and never see anyone sweeping . overall 2 out of 5 bonny and ricky need to be employees of the month
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December 2022 by Sara W.
I stopped here on the way to work one morning, to use the bathroom. The bathroom doesn't open until 9am. It's really strange. They have a key pad on the door, so I don't know why they can't just give you the code at any time.Other than that, the store was small but very clean.
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September 2022 by Stacia J.
Very rude inconsistent medication refills. Strangely I've been short medication for the past four months. I've never had a problem with this before. I don't think they're honest
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July 2021 by Robin Merick (Radiant Robin)
Excellent pharmacy. Good communication, convenient. I love the Safeway pharmacy on Broadway in North Everett so much. I moved to the silver lake area do I decided it was way easier to transfer to this one close. I am happy Safeway is great when it comes to using the Good RX COUPONS they are friends and I trust them.
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March 2021 by M L.
We live close to this pharmacy. We have for almost 10 years. We refer to it as "Crackhead Safeway" because of how bad it is in general - and my husband has refused to use this pharmacy for a long time now. I followed suit when they kept making errors and the customer service got so bad. We've been driving to Savon in Marysville for a long time and they're great. So, when my two kids became eligible for their Covid vaccine I used the Safeway Vaccine appointment finder as instructed and entered our info - including dates of birth (my kids are ages 16 and 17) and it scheduled us at...LUCKY US...CRACKHEAD SAFEWAY PHARMACY. We arrived fifteen minutes early with consent forms in hand. We waited over a week for that appointment. The young woman behind the divider very rudely asked HOW my kids qualify in front of other customers. She then explained, also rudely, that since they are 16 & 17 they only qualify for the Pfizer vaccine (yeah I know) and that they don't stock the Pfizer vaccine. When i asked why my kids, with birthdates in the system, were scheduled thru their site, she got extremely rude and refused to direct me on how to more effectively use the Safeway site to schedule my kids for the appropriate vaccine. "You'll just have to call every Safeway and ask if they have it." Her manager was even ruder. I asked for a phone number to call (to ask for directions on how to get my kids into a store that carries it) and she refused. She refused to call their internal help desk for guidance. Now my two high risk kids are behind by even more time in protection...and guess what Safeway stores/pharmacies won't do? Yup, take calls about vaccination. So, their advice to "call every store" was just dumb anyway. This particular location has a history of rudeness, errors, and being dirty. It's only gotten worse. What a horrible experience. If your website is having issues...for Heaven sake (and they admitted they've known about the problem for a week) do something to improve it. And when customers come in...don't be rude. They were Karens (I might add I didn't ask to speak to her manager - she made a loud noise of protest and yelled back for her manager because I asked questions that she hadn't answers for). The manager was even worse. They should both take retraining classes.
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February 2021 by Debbie Chun
I've experienced caring and attentive pharmacists here.
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November 2020 by Susan Jacobson
love my store and departments and love my Deli