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August 2024 by Ian
Great experience with Rob, very painless and straightforward got me a good deal on my new Tacoma as well!
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July 2024 by Andrey M
Rodland Toyota Used Cars offers an excellent selection of high-quality used vehicles at competitive prices. The dealership stands out for its transparent and customer-friendly service. Each car on the lot is thoroughly inspected and well-maintained, ensuring that customers can buy with confidence. The sales staff is knowledgeable and respectful, never pressuring but always ready to help and provide all the necessary information to make an informed decision. The financing options are flexible, designed to suit a variety of budgets and credit situations. Additionally, the after-sales support is commendable, with a responsive service department that handles maintenance and repairs efficiently. For anyone in the market for a reliable used car, Rodland Toyota is a top choice.
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July 2024 by M Stewart
Sent an inquiry about a car they had advertised. Salesperson sent me a video of the car and I looked at the pictures they had online. When we got there to see the car, it had multiple large chunks of multiple seats missing. This was NOT disclosed in the photos online, in the video that was sent by the salesperson or by any description given to me. What a waste of time. Never would have spent the time going to see the car if I had known this.
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June 2024 by Gerrit Barrere
We sold our truck to Rodland and it was a great experience. Our sales guy Rob was friendly and attentive, the sale went quickly and easily, and we were given a good fair price. They took care of all the paperwork and made that process easy for us. They were flexible about the timing of the sale itself since I had a plane schedule to work around. Highly recommended!
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June 2024 by Mariah McDermott
Damarys was outstanding to work with. I’m blown away by the service and experience she provided when I purchased my car. If you are planning on working with this dealership, I would request her.
The only part I did not love was the pressure to purchase the warranty and the stiffness from the finance manager when I did not purchase it.
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June 2024 by Mariena Xiong
I hate leaving bad reviews, but I've given them enough grace. Honestly annoyed at the poor quality of service, time after time with Toyota Everett. After spending $1500 for a tuneup and they still forget to put air in my tires is really disappointing. It's honestly nothing new anymore with Toyota to leave receiving a poor service and spending a hefty price. I know I will not be going back anymore.
They originally said it'll be done by latest 1pm the next day and I had to leave my car there. Next day comes along and its past 1pm but I've heard no updates. I contact Toyota to check if my car is ready for pickup. I then recieve a text that they haven't started my car and are behind because of some "big" jobs ahead of me they had to finish. I was being understanding and said it was okay. BUT I was most shocked was when they then literally they took "maybe" 1 hour to look at my car. I leave and notice my TPMS was still on meaning that they did not to put air into my tires. I had to put air in my tires myself afterwards to make the TPMS pressure sensor turn off. How can I trust that they even completed the tuneup service when they couldn't even do something as simple as putting air in my tires...
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January 2024 by Rosemary Sandley
They have the best and amazing customer service. When I asked if they could help with my battery or help shut my sunroof they went beyond and told me what needed to be done the cheapest way and also directed me to the nearest reliable mechanic and so did another customer. She went and got me hot chocolate and tissue and plastic so I could go and tape it. They all were so caringRecommend. Thank you guys for the spark of HOPE!!!
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January 2024 by Daniel
Nice staff
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January 2024 by Courtney Botteron
My fiancé and I were out of a car for over a month due to a transmission failure on one of our other cars. We were really missing the daily convenience of having a car. Jon helped us out today and we came home with a car that is perfect for us ! Jon is very personable and made us feel less nervous about the whole process ! We even got to talking about both of our dogs and the best food in the area. He was great ! Thanks Jon !!
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January 2024 by mike gundlach
The service was great. But I didn't like that they tried to adjust my seat when I asked them not to as I have a knee injury. Especially the guy was not very respectful to my truck. But I think he got the idea. I will keep getting my truck services performed there. I will make sure they understand my concerns next time.
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November 2023 by kathy pullar
I had really excellent service here when I bought my new to me car. The salesperson, Dee, showed me how to use the various features of my car. I really appreciated this extra added help, because cars have changed so much. She even delivered my car to my driveway because it was difficult for me to manage since I did not trade in my old car. The sales manager went over the various extended warranties. I had not planned on buying any of this, but after hearing the changes due to technology I changed my mind. He helped me to choose the right ones. I was really treated well here, and I feel I got an excellent buy.
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November 2023 by Anthony S.
Best car buying experience I've ever had. I started by scheduling a viewing through the website and within 24 hours received a email from Farhad to schedule a test drive. I was able to schedule an appointment for the same day. When I arrived he already had the vehicle pulled up to drive. On the test drive he answered all of my questions and was very kind and engaged. When I asked to look at the numbers I was passed to Jon Bellman. Jon was fantastic to work with. He explained the buying process clearly and answered all of my questions. Not once did I feel pressured or manipulated into a purchase (which I have at previous dealerships). He was friendly and made the car buying experience feel personal. It felt like a place that cares about what they're selling and the people they're selling to. I was shown the perfect vehicle that met my financial and personal needs and was walked through the cars full history. When I had questions about replacement parts Jon took the time to help me look them up. I can already tell this is the best quality vehicle I've owned (out of 3) and I feel confident recommending this dealership and specifically Jon Bellman to my friends looking to buy a car. p.s. I also posted this review on Google.
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September 2023 by Susan C.
We were looking for a used car for my daughter. We had spent several hours looking online and it was hard to find what we were looking for within her price range.We called Rodland Toyota and spoke with Brandon about the 2021 Toyota Corolla they had and the price and mileage was the best anywhere around!The car even came with a FREE 1 year warranty! Brandon was a no pressure, easy going, very patient, family-oriented man. He treats you with respect and offers excellent customer service. I will seek him out next time I want to buy a car. I hate dealing with "salesman", but Brandon didn't feel like a salesman. It felt like he was helping us find a great car for my daughter. So when we thanked him, we meant it.Ask for Brandon when you want to buy a car, you'll be happy you did!
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September 2023 by Patrick McCormick
I brought my car here for its 10k service and staff were fast, helpful, and showed me where to work while they worked. 1 hr later they were done. FAST! And the used car showroom and facilities are new too.
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September 2023 by Amin Shayegan
Hi. I’ve been buying my last three car from Rodland Toyota. I’m introducing Rodland Toyota to all friends and coworkers. I’ve been working with Mr Farhad last past 6 years. He’s the most honest person I’ve even seen in my life.Thank to Toyota and Mr Farhad.Amin09/19/23
