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July 2024 by CAMO G
Bought some pimple patches from this location and when I finally came home and opened them they were empty!!! This don’t make no sense!! Why should I have to open products and make sure they’re there before I leave the store?! I tried to call and no answer! I will be returning in the morning and see how this situation is handled!!
Update: went up there the next day and customer service handled the situation accordingly. All I had to do was show my receipt and they understood my frustration. The great customer service they had I ended up spending another $160 there and exchanged my pimple patches. Will continue returning and supporting the business ??
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June 2024 by Fay Patterson dba. FAYS DAZE
General products low in stock due to high theft. Pharmacy is great!
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April 2024 by James
Terri at the pharmacy was one of the only people I’ve felt with when it came to pharmacies that seemed like he cared saving me money on my son’s prescription and he made it work
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March 2024 by Vanessa B (Watching Seattle Crumble)
Pretty disappointed in this location. I had my prescriptions transferred from Bartells on 19th due to the complete lack of competency with my medications. I can't say I'm any happier here. The staff in the pharmacy is rude! The greeting you don't get when they answer the phone is angering. They can't even take the time to acknowledge your existence and ask you to hold, they just pick up ND put you on hold. I'm sick of feeling like they'd rather be doing anything other then what their paid to do, like provide people their medications! I spend way too much money every single month in this establishment to be treated like this at all and bc of that I'm currently looking for another pharmacy. The smaller, privately owned ones tend to be better, more respectful of you and your time. Moving on to the actual store, this is the most ridiculous large name store I've ever been to! Like many other posts have mentioned the store is insanely hot and has been that way for way too long! They obviously don't care about their employees nor their customers comfort or it would of been fixed immediately and not continued for YEARS! It's not like they don't make enough money!
Do not respond Rite Aid with your pre written fake apology and rant about how it'll be better. I don't wanna hear it! Just do better, that's it!
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March 2024 by Mau Mau
In getting so sick and tired of the rude attitudes the employees have at this location! Every time I call to check on a prescription the phone is never answered properly, ever. They just pick up without saying a word and put you on hold, every single time I call! I'm getting extremely sick of being treated like I'm an inconvenience, they're paid to be there for the customer?! Rite aid really needs to evaluate their staff, I know for a fact between myself and my husband's medications or insurance pays over 2G a month, maybe we should take our business elsewhere since asking rite aid to do the job their paid for is just asking to much! The attitude from every single employee accept 1, the younger white man with glasses has always been very nice but everyone else acts like their doing you a favor! I'm sick of it! I'm on the verge of taking my business else where!
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February 2024 by Karlie S.
I was followed by an Employee named Karen on Sunday 2-11-24. When she was confronted for it, she admitted she was following me and said it was because she asked me to "leave my bag at the front" and that I "ignored her". I did not hear her say that, and there's absolutely no reason for me to leave my empty reusable bag at the front (I brought this for my items I was going to purchase to avoid a bag fee). I've never been asked to do that before, and I've been into this specific rite aid weekly for YEARS. 1. Karen said 'good morning!' and then asked me if I was heading over to the pharmacy, and let me know that it didn't open until 10am when I walked in (I'm assuming that's because I went into the store and to the right) 2. I told her 'nope! I'm not' and continued towards the press on nail section (the first item on my list) 3. I then proceeded with my shopping towards the paper towel isle 4. This is where Karen showed up and proceeded to follow me through several isles pretending to be working. I intentionally moved isles just to see if she'd follow and sure enough! There she was I will never come back to this store because of this employees attitude and ignorant prejudice. She was not apologetic at all for her actions, if she had been, I would have been understanding. I very clearly expressed that I wasn't a homeless person, I had spent a lot of money in the store, showed her my EMPTY BAG and told her that if she had an issue she could have just spoken to me, rather then make me uncomfortable and follow me. She shouldn't be working in customer service if she cannot de-escalate and admit when she's made a mistake. I only want to shop at stores that I feel welcomed.
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February 2024 by Theresa Schaudies
The pharmacy techs at Rite Aid have consistently gone above and beyond in making sure my prescriptions are filled on time.
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October 2023 by Robert Hudson
Use it every week
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October 2023 by Josie N.
Extremely rude pharmacy employee. Went to drive Thur. Employee stares at me then asks "why are you here". To pick up my RX as this is the pharmacy. She said they weren't busy inside I should have gone inside. She was very unpleasant, definitely professional. She was probably late 40s to 50s. I don't know if she was having a bad day or what please do not take our your frustrations on me. All I did was drive up to get my medication.
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September 2023 by Destanie Ruhl
I have been a loyal customer of Rite Aid pharmacy for quite some time now, and I must say that my experience has been nothing short of exceptional. The associates at this pharmacy are always kind and attentive, making me feel valued as a customer from the moment I step through the doors.One aspect that truly stands out is the fast service provided by the associates. Despite their efficiency, they never make the interaction feel rushed. They take the time to listen to my needs, answer any questions I have, and go above and beyond to ensure that I have everything I need. Their dedication to customer satisfaction is truly commendable.Moreover, the store itself is always clean and well-stocked. It's evident that the staff takes pride in maintaining a pleasant shopping environment for their customers. The front associates are always ready with a warm and welcoming smile, making me feel instantly at ease. They greet me upon arrival and make sure to bid me goodbye when I leave, adding a personal touch to my shopping experience.In conclusion, Rite Aid pharmacy has consistently exceeded my expectations with their exceptional service and friendly atmosphere. Their kind and attentive associates, fast service without feeling rushed, clean and stocked store, and warm greetings make every visit a delight. I highly recommend Rite Aid pharmacy to anyone in need of reliable healthcare services.
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August 2023 by Lauren Kottwitz
This is my regular drug store and pharmacy. I've been coming here for five years. The staff is generally great at both the front and in the pharmacy.I have one big issue with this store, and it is that they have allowed their HVAC to stay broken for at least three years. I went in last Friday and it felt like getting hit in the face, it was so hot. Management has given them some portable air conditioners for the front but they are intended for use in a single room of a house, so they seriously do nothing.Your consumers, but more importantly, your hard-working employees deserve to be comfortable inside the store. In fact, I'm pretty sure that it's an actual OSHA violation. FIX IT.
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July 2023 by Kat Clark
Love this place, very friendly and comfortable to be there.
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July 2023 by Bubba Sable
Pharmacy is terrible and the pharmacist are mean
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July 2023 by nick n
Awesome staff!
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July 2023 by Milt Heger
VERY helpful and nice. :)
