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February 2024 by Bob Smith
Absolutely the worst.Came in and bought a $350 optima battery.When I went to install it a cable clamp that I had recently purchased broke.I went back to the store and inquired about a warranty.It was out of warranty by only a few months.Even after discussing it with the manager Jef, I was forced to buy another $10 cheap Chinese POS cable.This should have been a courtesy item replacement.All I can say is, that there is no after purchase help or assistance at this location.I
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February 2024 by Matt Spridgeon
Thank you Bre, for your help and being very knowledgeable in helping me get the proper bulb for my break light on 2/1/24. I hope you get recognized for your great customer service.
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February 2024 by Zach Arneson
Great hard workers who have a passion for helping their customers in need ? ?
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January 2024 by James Fehr
Very helpful staff. The store had the product I needed in stock. The product was reasonably priced, unlike many situations these days. Easy to get in and out of their parking lot and conveniently located off a highway and right in town.
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November 2023 by Dundas Divas
Dylan helped my family and I when our car battery decided to die with no warning close to the store at Silver Lake. This young man even stayed after he had closed the store to help us get this battery installed. Being from out of town, I was super thankful and hope he knows how much we appreciated his help. This store is lucky to have such an employee and anyone going to this store will be happy to have such a knowledgeable person working with them.
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November 2023 by Michael
Employees are pretty nice guys but on 2 separate occasions they informed me that they could not price match without the store manager there. Quite unfortunate because I will be shopping at Autozone down the street where I have never had a issue..
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October 2023 by Oleg A
“I can’t say enough good things about my experiences at O’Reilly Auto Parts in Silver Lake. The staff here consistently goes above and beyond to assist customers. Whether it’s finding the right part, providing expert advice, or even just offering a friendly smile, they truly excel in customer service.Their extensive inventory ensures that I can always find what I need for my automotive projects. It’s reassuring to know that I can rely on this store for quality products.I’ve shopped at various auto parts stores, but O’Reilly in Silver Lake stands out for its exceptional service and knowledgeable team. I highly recommend this store to anyone in need of automotive parts or advice. Keep up the excellent work!”
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September 2023 by Chantel
I usally go to the oreillys on 112th an I wish I would have today but I stopped by this location an have never seen such bad customer service an the man who was working was the rudest person I have met he ovisly needs a lesson or two in treating everyone with respect an not assuming everyone are below him I will never go back there nor will my family or friends silver lake O'Reillys needs some lessons from the other stores or the gentleman tonight needs a job he doesn't deal with the public on sorry for writing this normally I wouldn't however was blown away with the way I was treated by this gentleman!!Happy Friday!!
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July 2023 by W. White
I enjoy shopping at this location. I've always been given good advice when asking questions about a possible fix.
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March 2023 by Chris Smith
I go here almost everyday. The staff are friendly and helpful. They are also professional and respectful. For most domestic vehicles they either have it in stock or another store will. If you need specialty parts they may or may not have it. Either way they can at least point you in the right direction. I find that the staff here keep a nice clean store with no debris on the floor. The front of the store is also clean and free of debris. It is also free of panhandlers hanging around the store front. I would have given them 4 stars but they have been known to mess up and order the wrong part on occasion, not as much as State Street though. They are very quick to rectify the situation if they are the ones who made the error. All in all a good store to purchase car parts from.
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March 2023 by Elizabeth S.
Came in to buy new wipers. The guys there helped me get the right size and even put them on my car for me.
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March 2023 by Paula Royset
I'd like to thank Joseph at O'Reilly's at 6308 Evergreen Way, Everett WA, for his helpfulness to me yesterday February 22 in getting me the item I needed for my vehicle and for his kind attitude. Everyone needs employees like him.Tks and have a wonderful day.Paula
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January 2023 by Shalini Sahni
Huge selection, nice staff
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December 2022 by Daniel Ibarra
Fantastic, very friendly, welcoming and knowledgeable. Not wanting to upsell you, getting you the best you can get. Would definitely come here again
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November 2022 by philip scott
Clean, friendly and had the part I needed.
