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August 2024 by Elyce Tillinghast
They took the time to walk me thru what they looked at and what they saw.
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August 2024 by Timothy Hutson
I have been doing business with ONB for 12+ years. They are the only shop I will let touch my Ford F150. Recently the passenger window failed, (unfortunately in the open position).
Anyway, I called, Abby said come on by. These pros got me for an est., That Day and an appointment the next day.
Window fixed, reasonably priced...couldn't be more satisfied.
I would recommend ONB to anyone.
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August 2024 by Paul Charlton
Excellent service, as always
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August 2024 by A Denney
Honest mechanics!
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July 2024 by Sharon Manuel
I’ve had a honest, reliable and an excellent relationship with ONB Automotive. My vehicle has been well cared for and maintained.
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July 2024 by Jason Timss
Worst Experience ever, pay $388 for some paper telling me what i told them to look at. They suggested i replace a 2 year old "Aluminum" radiator, because of rust in the water, no that comes from the engine block. They want to send a driveline out to another expensive place for u joints, that i learned to change when i was a teen, bought 3 at napa for under $100. they Will try to do everything in the book to run the bill up, and when i didn't want to pay $3,000 for repairs, they stuck me with a $388 "Inspection" had the vehicle all day, waited till the end to look at it, my truck is 1999 and well used not worth much, they try to make clamping a pressure tester on a radiator sound like Rocket Science and $82.00 took all but less than 5 minutes. Shady, i would say so, or is this the norm now? Well BBB Here i come. Avoid this Business.
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July 2024 by Sea Swan
ONB techs and staff were amazing! They were professional and knowledgeable in taking care of my car. They also went above and beyond giving me a ride home as well as picking me up when they finished the job. I’ll be continuing to use them as my main source of car care.
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July 2024 by Terrica M
Super friendly staff that helped me
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July 2024 by Matthew Antonellis
Chris and Abby (I hope the spelling is right) made sure that we got the best service for our KIA Soul - it needed new brakes, a coolant flush, and oil change. All went well, and when I had a concern, they made sure my car was safe to drive. Thank you!
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June 2024 by Robin Gestner
Very friendly. Was given detail information so I could make an informative decision. Been coming here for years and will continue to do so.
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June 2024 by Melissa Vandridge (Melissa Vandridge)
Very happy with the service and treatment received for my car. Highly recommend!
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June 2024 by Kodi
I took my vehicle in only for a new thermostat as my boyfriend, who knows cars, said that what it needed. It was quoted at $360 but since I have 2 thermostats it was then $700 and they said they could only change them if I replaced the something neck. So I hesitantly paid the $1300 dollars. 3 days later my car is overheating again and it wouldn't start today. I really liked them only because of the loaner car, but they are sooooooooooo expensive. It's my second experience with them. I'm looking for a good price mechanic with a loaner car
The positive was that customer service called me more than daily before charging me. My boyfriend said this shop looks too nice and I agree. Get rid of the free key chains and stop robbing single mothers. My car was better before I brought it for new thermostats
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June 2024 by Lisa Tyree
Super nice people
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June 2024 by Colleen Stergios
Dave did a great job for us on a PPI--- efficient, thorough inspection and a clear explanation of the issues found. And Abby at front desk also went above and beyond from inquiry thru scheduling and after, with the info/quote we had requested. ONB was recommended by a friend of my son, and they did a good job.
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June 2024 by George Litz III
Oil change and service. Was there at the appointment time and it was finished in the time quoted. Excellent service, no pressure to add additional services or parts, but did create a check list of items that will need attention. All in all- a great experience!