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March 2024 by Greg G.
Honestly this is one of the hardest reviews to write since I loved working with Kelsey and my dogs have been going to muddy paws for a long time. It truly took awhile for me to find a good groomer . A few weeks ago I took my two dogs to muddy paws and dropped them off around 1:30 normally it takes a few hours. It was around 4:15 and I never received a call. I got worried so I called , no answer . Then I drove up there to pick them up. Call again no answer. Upon arriving I wasn't told anything had happened, I just had a normal conversation with Kelsey and mid conversation she said we had an accident. I thought well sometimes things happen and they've come home with little scratches but nothing big. She said one of my dogs got a scratch. I told her no problem. It was an accident. Per bringing the dogs out I was looking at him and couldn't see anything until I spotted a huge gash in arm and I could see his tendon, I was shocked. I didn't know what to say, prior to this telling me it was a scratch and offering to pay a vet bill if needed I thought how bad could it be. At no point did I get a call saying he needed to be taken to the emergency vet , how long did my dog sit in agonizing pain. his whole leg was cut up with skin hanging it was so bad he needed 3 stitches and sedation . I spent the whole night at emergency. Kelsey told me earlier to send her the bill and she never paid me for it . Never called to check on him, told me it was his fault because he's disabled he moved. This whole thing was so traumatizing . It was handled so poorly . If I would've got a call or some communication I would've appreciated that . But I got nothing. Very disappointed I always tipped well and loved going to muddy paw but won't return because of this incident. The vet said any closer he would've bled to death .
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February 2024 by Nadia Diaz-luna
They get the job done at a good price.
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February 2024 by jan stanley
Our mini-Schnauzer Pepper loves Muddy Paws. He's happy to go and looks great when we pick him up.
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February 2024 by Marius Studios
This was the best experience with a groomer . My puppy doesn't like to be groom. Sydney was patient with my nervous dog and the haircut...my puppy nevere ever looked so good. If you need a real pet groomer ask for Sidney. She is amazing
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February 2024 by Mike Malcherek
Verry friendly
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January 2024 by Jackie Y.
My dog is really anxious when being groomed, so, as we have just moved into this area, I took the time to go in to Muddy Paws and speak to the owner before booking an appointment. I wanted to make sure they would be accommodating to my dogs specific needs. When I dropped my dog off I specified to the assigned groomer that I did not want him shaved (he has never been there before and this would be too traumatic for him). When I picked him up he was completely shaved to the skin, he didn't even resemble the dog I had dropped off. I was told it was the "only humane way" to groom him since he was "matted". I was then informed that she muzzled him because he "bit" (never had this issue with him before). When we got him home his claws were bleeding from being clipped too short, I know that this sometimes happens but this time it just added to the stress of this situation. The whole experience was very upsetting, I wish the groomer had taken the time to call me and say they had to shave him, I would've picked him up early and gladly have paid them for their time and service. I have called all my dogs previous groomers who have assured me that even though he was nervous and "mouthed' the tools he had never attempted to bite and that they would never have muzzled him. I also had an appointment the following day for my other dog. I was extremely hesitant to go back so, again specified that I DID NOT want him shaved. I was told that by just looking at him she could tell she would have to shave him "probably even shorter" than the first dog. I decided not leave him there and took him to a groomer at Petsmart that has experience with this type of "hair". The groomer at Petsmart assured me that he wasn't matted and that's just how his hair grows. We ended up with one great groom.
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January 2024 by Amanda Koepke
Great grooming place. They are friendly and good at what they do.
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November 2023 by Cassandra Rae Kagak
Love this place! They trim my very shy and fearful dogs nails. They’re reliable and quick. They do just as good as the vet tech does. Highly recommend
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November 2023 by Maria Beeson
The women that work here are absolutely amazing with my girls and they do great work.
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September 2023 by Ronda T
Muddy Paws Grooming is absolutely fantastic! The staff here is not only incredibly friendly but also genuinely caring towards our pets. We have a special fur baby who is both blind and deaf, and I can't express how grateful we are for the extra attention and care they provide for her. She even gives them kisses when they pick her up, which speaks volumes about their wonderful treatment. Without a doubt, I would highly recommend Muddy Paws Grooming to anyone seeking top-notch pet grooming services.
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August 2023 by Stacey B.
My Little 5# Chihuahua/Maltese Mix girl is squirmy about strangers, but she doesn't mind going to MUDDY PAWS for her nail trim and Grooming Caren and they do an Amazing job on her too! I Highly Recommend This Business! So Friendly! 5 Stars all the Way!
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August 2023 by Erin Carr
We can't speak more highly about Muddy Paws, our local groomer. We have been taking our two dogs there for over a year. They provide a caring environment and are attentive to our dogs' needs. Love them!
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July 2023 by Joelle Clayborne
They are so amazing! (Especially Phoenix!) I took my puppy to PetSmart and they refused because he was too “squirmy”. I took him to to muddy paws and he was in such great hands! He came out looking great, and they said he did a great job. He was so calm in the crate when I picked him up too! Highly recommend. (I have a 5 month old 65lb German Shepard who is full of energy. So it is not a small feat)
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April 2023 by Cathy Wacker
The team at Muddy Paws are top notch. We have gone there for years (since they were in Mukilteo) and have always had a great experience. Fair prices, excellent work and just absolutely wonderful people.
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March 2023 by Paul Allen
Such a Wonderful experience for our long hair dachshund! He went in feeling down because his red locks were a little mashed up & matted. He came out a Shiny WONDERFUL Weiner that was Raring to Show his Wonderful New Shiny Coat off to Everyone that would (would Not) pay attention!Thank You for Theo's amazing care & handsome groom today! His head is held High with Pride!?
