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September 2023 by Andre
Got our CRV here 8 years ago. Great deal, great car!
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September 2023 by Google Doxes People not giving my legal name (Caroline Joy Bell)
This place is just the detail shop for Klein Honda, across the street. No business takes place here. - a Klein Honda car lot attendant
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January 2023 by Steve Dertinger
Got our CRV here 8 years ago. Great deal, great car!
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December 2022 by Caroline Bell
This place is just the detail shop for Klein Honda, across the street. No business takes place here. - a Klein Honda car lot attendant
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February 2020 by Angel Ceballos
They really help me with the car!!!
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November 2019 by Chris Ater
Kirmo was great. He worked with us to get the price we wanted on a vehicle we love. Only thing that could be improved is the time it takes to complete the paperwork. Came in pre-approved with a lender they use but still took around 2 hours +.
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September 2018 by trekinseattle .
Horrifically bad !!! I looked around and found a used Mazda Protege that they had. They provided an "inspection report" which listed everything as tip top shape, new this, 95 percent brakes, etc etc about 30 items checked or replaced. I specifically asked about previous rental history, accidents etc. I purchase it. After a few days I'm nosing around under the hood and find 2 clips undone that hold the air filter closed, so I open it. Not only was that Engine air filter crazy dirty, there was an old mouse nest in the air box !!!! I was pi**ed and started checking everything else... Front brake pads were thin too. So I took it to a shop and had an inspection.... Nearly everything was original Mazda with 100,000 miles of wear, as in never changed !!!! I went back to Klein with this info and asked for that "inspection report" that was mysteriously not in all my sales documents and showed them the filter, and what the shop said.... They Actually Said I Could Have Got That Filter From Any Car. Calling me a liar!! They said "As is" should have had it looked at Before purchasing!!!
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February 2018 by trekinseattle
Horrifically bad !!! I looked around and found a used Mazda Protege that they had. They provided an "inspection report" which listed everything as tip top shape, new this, 95 percent brakes, etc etc about 30 items checked or replaced. I specifically asked about previous rental history, accidents etc. I purchase it. After a few days I'm nosing around under the hood and find 2 clips undone that hold the air filter closed, so I open it. Not only was that Engine air filter crazy dirty, there was an old mouse nest in the air box !!!! I was pi**ed and started checking everything else... Front brake pads were thin too. So I took it to a shop and had an inspection.... Nearly everything was original Mazda with 100,000 miles of wear, as in never changed !!!! I went back to Klein with this info and asked for that "inspection report" that was mysteriously not in all my sales documents and showed them the filter, and what the shop said.... They Actually Said I Could Have Got That Filter From Any Car. Calling me a liar!! They said "As is" should have had it looked at Before purchasing!!! Then I get the Title "Previous Rental", Thank God my mom knows a few things I didn't and called an Attorney friend. They bought the car back for the full amount 7,000 This place is slimy. Not what you'd expect from a new car dealer. Maybe the new car side is Ok... But steer clear of used cars here !!!!
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September 2017 by M E
I was checking on their website for cars, and someone contacted me via chat. Advised me to put in a *pre* application, then someone would contact me to discuss how they could help. So I did, it is a *pre* approval, not a full application. Well, eventually I decided I couldn't afford any vehicles, so I never spoke to anyone further. But now I get a letter from Capital One that my loan application was denied!! I never filled in a loan application -- how could I when I never specified to anyone how much of a loan I would want because I never spoke to anyone about a specific vehicle?! I am absolutely disgusted. I don't even know how much money was applied for in this loan because I never put an amount in my *pre* application.
I have worked hard to raise my credit score and people decide to put in applications *without my permission* for loans that are so high I know I will be denied! All this does is lower my credit score again.
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April 2017 by L R
I was checking on their website for cars, and someone contacted me via chat. Advised me to put in a *pre* application, then someone would contact me to discuss how they could help. So I did, it is a *pre* approval, not a full application. Well, eventually I decided I couldn't afford any vehicles, so I never spoke to anyone further. But now I get a letter from Capital One that my loan application was denied!! I never filled in a loan application -- how could I when I never specified to anyone how much of a loan I would want because I never spoke to anyone about a specific vehicle?! I am absolutely disgusted. I don't even know how much money was applied for in this loan because I never put an amount in my *pre* application. I have worked hard to raise my credit score and people decide to put in applications *without my permission* for loans that are so high I know I will be denied! All this does is lower my credit score again.
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September 2016 by Skylar Miller
Jason Quinn was our salesman and he was amazing, got exactly what I wanted for the right price. I'll never buy a car again anywhere else! Great customer service and just a great overall experience but he really made a difference!
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September 2016 by Al Padilla
buying my car from Klien Honda and Damon was easy and smooth ....good to be driving a Honda again!
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September 2016 by Damon Wilson
This place is amazing they are very easy to work with they have a lifetime warranty that was very impressive it made me feel confident in purchasing a preowned vehicle I will definitely go back soon friends and family! A great place to work with asked for Damon!!
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September 2016 by Ronni Kiefert
WELL!!! I say.. I have never had a smoother, more comfortable car buying experience as I did with Randy Vigoren!! I was under the impression that all car salesmen were the same basically as I haven't been proven wrong until now!! In fact, Mr. Vigoren helped not only myself get a car ( GMC ) from their Black Friday Sale at a great price, my Gma also got herself a CRV picked it up Friday as well.. NOW THATS what I call a 2-fer.. Randy was very helpful, understanding, and informative. I went into this deal with a pretty good idea of what kind of car I was looking to upgrade to AND HE NAILED IT!! He listened with his ears and his heart instead of just his pocket (like I am used to dealing with from previous car salesmen).. WOULD HIGHLY RECOMMEND RANDY VIGOREN for any of your future car purchases!!
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September 2016 by Corey Reissland
Loved the experience I had while shopping for a vehicle. My salesperson (Damon A.Wilson) was highly informative and helped me in finding the car that fits all of my needs. Thank you again.
