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February 2024 by John W.
After my father passed away, I inherited his wedding ring. I needed to get the ring resized so that I could wear it and Katie O Fine Jewelry gave me a fair price and the work was done earlier than promised. I'm very glad I found them.
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January 2023 by N Thun.
Ashamed to say I have neglected to review this store right after the transaction. Fantastic service and attention to detail. I ordered a custom engagement and wedding band through Bill. The result was flawless. I did hit a snag due to my own lack of planning and time crunch however, Bill was able to assure a solution that worked for me and my wife. Always shop local.
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July 2022 by Nick Thunder
Ashamed to say I have neglected to review this store right after the transaction. Fantastic service and attention to detail. I ordered a custom engagement and wedding band through Bill. The result was flawless. I did hit a snag due to my own lack of planning and time crunch however, Bill was able to assure a solution that worked for me and my wife. Always shop local.
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March 2022 by Jess Rogers
Bill is a true gem - such a rarity to find a jeweler who genuinely has your best interests at heart and operates with such honesty and transparency. He more than earned our business with his approach and kindness. So happy to have found a jeweler we can really trust. Cannot recommend Katie O. Fine Jewelry & Bill enough - thanks for everything so far Bill!
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March 2022 by J Kinser
Super nice with great service! Helped us out completely. Told us our jewelry wasn't worth basically anything and what to watch out for next time. No charge
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January 2022 by Ann Jantz
Bill did an amazing job separating, smoothing and resizing my rings. And for such a great price. I’ll be coming back here for any future repairs
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December 2021 by Julie Smith
This is one of those places where 5 stars is not enough. I went in looking for an anniversary band and found a beautiful one for a great price.The ring itself is stunning but almost more impressive is the staff and the knowledge of the product being sold.The shop is very cute. This is not a big commercialized store. That brought extra appeal.I was even pleasantly surprised that my ring was ready earlier than expected.I am looking forward to my next piece for my jewelry collection, I know where I am going first. Here!
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July 2021 by Ann Nellis
Bill did an amazing job separating, smoothing and resizing my rings. And for such a great price. I’ll be coming back here for any future repairs
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May 2021 by Kristin in SEATTLE
Great place for appraisals, buying and selling jewelry. The owner definitely knows his business!
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October 2020 by David Jackson
I took my wife's charm bracelet to Katie O to have it fixed after an unfortunate garbage disposal incident. The bracelet was a gift from before we were married and had a lot of sentimental value. It was pretty mangled, but my wife wanted to see how much it would be to have repaired. Bill made it clear up front that the repairs were likely to be more than the actual value of the bracelet. We went ahead and had it repaired anyways and could not be happier with the results. The bracelet was fixed in a week and somehow looks just as good as the day I bought it, I also got to see her reaction a second time from the same gift. Thank you so much for your fast and excellent service.
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September 2020 by Christina H.
Brought a ring in to be set with new prongs, Told them the stone was Moissanite, Do not use heat. Asked if I wanted Rhodium, No I do not. I prefer the finish of white gold as it ages. I leave them the ring. Two weeks go by and nothing. I call them and inquire? They wrote my phone number down wrong. Couldn't reach me. So I go in & pick up my ring and there is a chip, tool mark the man explained sometimes that happens when you must manually set the prongs rather than heat solder. They also Rhodium treated it and the man said that was at no charge. (WT-Heck? I said no!) I felt like they had little or no respect for my stone or myself as a customer.
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August 2020 by Luke Griffing
Always great prices and great customer service. Very knowledgeable of their products. Quick jewelry repair.
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March 2020 by Kristin Briceno
Owner was extremely patient and had no problem checking all my broken/junk jewelry. Was very helpful and gave me a lot of useful information. There was not a hint of that judgmental stand off-ish atmosphere you get with most pawn/jewelry stores. They will definitely get my business again.
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January 2020 by Jodi Nelson
I don't write these very often but I must say what an absolute pleasure it was doing business with Bill at Katie O.Fine Jewelry.
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January 2020 by Vaughan R.
I don't write these very often but I must say what an absolute pleasure it was doing business with Bill at Katie O.Fine Jewelry. His patience and customer service was an 11 out of 10, he went above and beyond to make my purchase seamless. Thank you Bill for your guidance and professionalism. I would recommend if your in need of any jewelry advice, visit Katie O first. Vaughan