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November 2023 by Friendly Bigfoot
Your classic family mechanic, Jim knows his stuff, great service at a fair price. I wouldn't want anyone else under my hood.
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November 2023 by robert brenner
This place is the real deal. Half of what you’ll pay at a dealership or some other places and fast and honest. We had a headlight out in a 2009 Acura TL. You would think you could do that yourself and sure, you can try. You got to take off the fender cover inside the wheel and leave the wheel off. Acura wanted 400 plus. Jim knocked it out in no time for half the price. This place is a real gem. He even fixed the turn signal which hasn’t worked in 4 years. Love this place! The last of the best car fixing places in Washington.
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November 2023 by Jeremy M.
I brought my car to Jim startup being recommended starting in may 2023 car was overheating each time went back 3 times after got worse last time dropped it off July 11 didn't get car back until November 1 calling weekly 2-3 times a week being told would be done by end of week i finally got it back it's leaking worse plus leaking worse than ever and over heating still he charged me 1571 at that I just want my money back won't ever step foot in his shop again whole experience was horrible made me wait hour every time to get my car
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September 2023 by Meg S.
I went there because my partner had sworn they were the best. Jim was anything but. He won't answer phone calls. He doesn't check his voice mail. He won't read emails. My car was in his shop for two months. When I finally confronted Jim BY HAVING TO ARRANGE SOMEONE TO DRIVE ME THERE BECAUSE HE WOULDN'T ANSWER ANY PHONE CALLS EVEN YHOIGH I CALLED ALMOST 20 times every day for weeks, he wouldn't even look at me. I went with my partner. My partner happens to be male. My partner also knows nothing about cars whereas I grew up on a d*** race track. Jim would comment about something about MY car toward my partner and my partner kept looking at me because he had no idea. After about an hour of me talking about Porche's and Jim still wouldn't even acknowledge my existence, and I kept asking about my car with not even a glance toward me, I finally asked for my partner to leave so I could maybe get Jim's attention. I was then able to close the issue within 5 minutes. It took an hour and making sure the "man" wasn't there so that Jim would even talk toward me. That was the first day I was able to talk to Jim after he had my car for two months. He did receive all the materials needed to repair my car that day, but then a few days later, he said it would be another few weeks because one of his employees didn't show up for work on a Monday. When I mentioned it's not my fault he can't control his employees, he emphatically told me it was my fault the car was in the shop. No s*** sherlock! But I entrusted my car with you to get it taken care of and then it ended up being THREE MONTHS! This dude might be good with a car, but he is absolutely bull shit at being a business owner. DO NOT GO.
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August 2023 by Thomas Parkinson
You gotta love this guy! Great dry sense of humor & honest to boot. I own a 2008 Acura MDX. The dealership reccomended over $3,000 of repairs. Jim checked out my car and said there's nothing unusual or urgent going on. He saved me $3,000. He charged me $0.00 and I had a great time at his shop, too. Good-bye dealership, hello Jim, you've earned my business and trust.Service: General repairs & maintenance
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August 2023 by Jill Spinelli
Where do I start? I didn’t t realize there were Mechanics who actually were this honest, n fast, n kind! Had an emergency on the hwy- on my lunch hour ?- My friends dad followed me to this shop n I was immediately helped, car diagnosed and part ordered w same day completion! My car was done when I got off work! It was extremely low cost compared to the Jeep dealer, where I’ve always gone. The knowledge Jim has is apparent the instant he talks to you. I’m so thankful for everyone at Jim’s startup! They were clearly very busy but still took my vehicle on site! Thank you so much! I’m so excited to have a new, honest n witty mechanic!Services: Auto engine diagnostic
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August 2023 by Addison Maldonado
Jim is one of a kind and a true gem. Honest and knowledgeable with your best interest at heart. There are not enough words to say good things.He has taken care of my brakes, check engine light, my coils and spark plugs. Not that cost matters to me but he provides the most cost effective options.
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June 2023 by Breck Smith
Relied on Jim to keep my 5 vehicles in great shape during child rearing. Down to one vehicle again, now.Jim is an excellent mechanic, an honest person, and will save you money in the short and long term.You will feel confident and safe with the work he does for you.
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June 2023 by Amanda
Jim really saved the day for my family yesterday! We were driving down the freeway when all the sudden our truck started shifting funny and then completely broke down. Our transmission lines had busted. We had it towed to this business after talking with Jim and within an hour we had our truck working again! Very nice and professional, knows exactly what to look for and what he’s doing.We don’t live close by but if we’re ever in the area and need help again we know who to call! Thanks so much!Services: Transmission
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June 2023 by Manuel Chuks
I love Jim Startups AutomotiveI have only been there once 4 years ago. He is a good and straight forward man. He knows his job 100%.
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May 2023 by Carri
Jim saved my bacon when I had a cooling system hose that ruptured. He went above and beyond - totally exceeded my expectations - and all for a very reasonable price! I will absolutely bring my business to Jim's shop again in the future and highly recommend him to others! Thanks so much, Jim!
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May 2023 by Joe McCabe
Jim was everything that everyone else has said about him. Fair, informative, cost conscious, and honest. He's now our go-to!
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May 2023 by Nalan Govender
Jim is honest, maybe the last honest mechanic around. Sometimes hard to get ahold of him because he is busy.
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May 2023 by Carri S.
Jim saved my bacon when I had a cooling system hose that ruptured. He went above and beyond - totally exceeded my expectations - and all for a very reasonable price! I will absolutely bring my business to Jim's shop again in the future and highly recommend him to others! Thanks so much, Jim!
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April 2023 by Carolyn Carchia
Great service. Good pricing. I've recommended his place to friends before and they were happy customers as well.
