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March 2024 by Martin King
Don’t file your taxes over there! They don’t know their work, my first time filing with them was a lot of mistakes on them , I had to file for amendment. They are joke especially the Spanish manager.
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February 2024 by Debbie bismore
Very nice and pleasant and tells me everything and gets it done in a reasonably time
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February 2024 by Courtney Conetto
Shelly is a wonderful tax advisor, she has been so great to work with
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February 2024 by Diana Z
Karen at H& R Block was very helpful and knowledgeable and helped me find ways to reduce my tax burden.
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February 2024 by Cathy
Wonderful people at H&R Block. Pauline at the front desk, is quick, helpful and efficient. JoEllyn Clark, did a great job with taxes. She is very knowledgeable, quick, and explains everything. I will be going back for her help in the future.
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February 2024 by Jacquelyn Vajdik
Very professional and friendly. Quick accurate service. Confident my taxes as any year are completely accurate.
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February 2024 by star salas
Karen has excellent customer service skills. very friendly helpful and caring
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February 2024 by david ohmura
The agent always answer my questions and is very easy to work with
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August 2023 by Emily Rule
Karen Kinmen did my taxes and she is exceptional! She talked me through every step of the way. She’s a very kind person on top of being an excellent tax professional!
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May 2023 by Terrance Gille
Good service. Just costly. I wish I could do this on line but never sure which forms I need.
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March 2023 by Arthur Williams
I should have known not to give a 3rd chance. The receptionist hung up on me a couple weeks ago when I tried to call about the appointment that I had a half hour later. Second time that I called after rescheduling, the receptionist hung up on me again. I just went in for the appointment and the receptionist had a terrible attitude from the first words spoken. I ended up walking out after waiting well past the appointment time. I don't really think that I would have minded the appointment being slightly late had the receptionist not already hung up on me twice and had such a horrible attitude. I don't think that I'll go back again after that experience. I'd give it a lot less of a rating if it were possible. Would not recommend.
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March 2023 by Google user
I should have known not to give a 3rd chance. The receptionist hung up on me a couple weeks ago when I tried to call about the appointment that I had a half hour later. Second time that I called after rescheduling, the receptionist hung up on me again. I just went in for the appointment and the receptionist had a terrible attitude from the first words spoken. I ended up walking out after waiting well past the appointment time. I don't really think that I would have minded the appointment being slightly late had the receptionist not already hung up on me twice and had such a horrible attitude. I don't think that I'll go back again after that experience. I'd give it a lot less of a rating if it were possible. Would not recommend.
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March 2023 by Albert Y.
I would give this location zero stars if possible. I made a phone appointment for a second look review with someone by the name of xiaoping meng scheduled from an online chat with someone connected with the tax software I was using to clarify some ambiguous questions posed by the software on making an amendment to the original filed 1040 form. It was supposed to be today at 2 but no one called, so I called at 2:50 and was told that person mysteriously just cancelled the appointment without any notes on why and I was never notified by phone, text or email either. Supposedly they are open until evening hours but my call inquiry was routed to a call center automatically when no one in the office picked up the call. This experience is infuriating as I was hoping to e-file the amendment today and the person on the line was only able to schedule me with someone tomorrow even though I told him that time was of the essence. What could I possibly do except accept the appointment time. I will never use H&R again and it is enough for me to switch back to TurboTax after using H&R for several years in a row. Not worth my money to throw at them anymore when the software interview process is nebulous enough to have to contact a tax consultant over. It's also outrageous that the person I was speaking to suggested that I waste my time and go physically to the office to see why they were not answering their phone and why the appointment was cancelled. I pass by that office often but now wonder if they are just some shady unreliable fly-by-night outfit recruited by H&R Block. Judging from the reviews left, they seem to have very poor reviews. We'll see if anyone calls back tomorrow at the appointment time. Buyer beware!
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March 2023 by Shenina Charlie
Diane from H & R Block on Evergreen way near Madison St. was so helpful, kind, and quick at preparing my taxes for filing. I would recommend it to anyone who needs help to go here!.
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February 2023 by Eric Lee
The last several years have had no problems of any kind (non weather related.) very professional experts, no confusion, and great environment.
