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March 2023 by Cameron McGinness
Very poor customer service.
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December 2022 by ricardo lopez
I have been Banking with Heritage Banks when it was City Bank a long time ago I love to bank with them because the workers are very courtesy knowledgeable of everything they do that's the reason I give him five stars but from my heart it's 110% satisfaction
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October 2022 by Sy Bunten
All my money was stolen from my acount. It took over a month to get my money back. On top of that. Most employees are slow, there will be no customers. And it will take 10 mins before anyone helps me. This is at most heritage banks.
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August 2022 by Kim Koshak (Kimmy k)
I was a customer of heritage Bank do not care for their customer service or their banking policy for they do not fill in their customers for their new customers might not add you I will never use them again in this life time
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December 2020 by Erendira Chulos
(Translated by Google) I love my bank(Original)Me encanta mi banco
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January 2020 by Candace Crosby
I went into open up a account and I was blown away with everything they had to offer. Kristina was just amazing and very friendly. I was impressed with how she introduced me to everyone who worked at the bank. I'm sure I just found my forever bank. Check it out and see for yourself. Awesome people!
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April 2017 by Rana Zucchi
Professional, efficient, and very personable!
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March 2017 by Affordable Mobile Rv Services
Very nice place, staff went beyond my customer service satisfaction. The mangment is very polite! Shireen is awesome!
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January 2017 by Mark Davis
I have an account with this bank and have been very well taken care of overall. I was having serious issues with the major national banks when the Richmond Beach branch welcomed me. Other branches were not as welcoming though always polite. Being a small bank, there has been about 0% wait times at the Window. Other issues have been dealing with customer service for various issues. Attitudes seem to prevail. People in the bank and on the phone have been at times quite judgmental. I was asked to invest in the bank backl
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November 2016 by nicholas dale
Nice place
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April 2015 by Max C.
If you are looking for a great local bank in Washington look no further. Heritage Bank is here to help you succeed. The staff is very friendly and knowledgeable on the different and account types and services offered. Located on Evergreen Way I have been a customer of this branch since 2002. For a local bank, the technology they have is on par with the bigger banks in the area. Have online, phone and mobile banking with mobile check cashing. The ATM network is part of the money pass so any ATM in that network allows you to not get charged the surcharge fees. I personally know Toni and Anna and they are the most genuine and friendly people that I know. I go visit the branch even when I don't have any kind of banking to do because they are that friendly. Seriously I cannot recommend this bank enough, great local bank with friendly people, and great service.
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April 2015 by Jordan Aaron C.
FIVE STAR BANKING 5/5 Stars I seriously love coming to this bank. The workers here are amazing and so is the Branch Manager, Toni Nicholas. Heritage Bank is the first bank that I approached in Washington to open an account. I recently moved here and I wanted a local bank. My friend and I called in an hour before closing and the branch manager told us to come down and she would assist us. Not only did she help us with an auto loan and opening up checking accounts. She even extended her hands out to help us both find jobs. What an amazing person. Toni was such a blessing for us and she is just the most awesome person I've met with. She has been helping me via email, phone calls and in-bank meetings to help me with my banking and job hunt. As for the bank, they have amazing accommodations and ATMs everywhere with no fees. Best bank I found here and I'm a very satisfied member! I wools recommend this bank to anyone looking for a PNW bank.
