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November 2023 by Edward Kelley
Fastest and easiest oil change ever. I also asked them to replace the wipers and do a coolant flush if they were needed. They told me neither were needed the coolant and wipers looked fine! Love the honesty!Service: Oil change
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November 2023 by Gary Lee
The employees were very helpful and honest, so I went in for an oil change and tire rotation, and upon inspecting my vehicle they informed me that it was not necessary to rotate my tires which was awesome because I was expecting to pay more I even received a discount. Great job thank you and would recommend your service to anyone.Service: Oil change
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November 2023 by Gabby Ochoa
Great customer service from everyone! Took their time to explain what they were doing and any other service needed. Edgar was very helpful and friendly! Will come again for all my future services. Definitely recommend!Services: Transmission
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October 2023 by Kelsey Prokop
Showed up at open. No wait. Only one worker so he let me know it may be a bit longer. I understand, it happens sick calls and things. But I appreciate the heads up but really it was pretty quick. Love coming to Grease monkey, good service they carry the oil I need so it's nice.
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September 2023 by Courtney Bossarte
Wow, where to start.I asked for a complete service with a coupon for $12 off.They did the job but took 2 times the normal time. I was in a rush that day so that didn't help. When I went out to check there were 2 other guys not in uniform in the garage and I genuinely was not sure who they were as they seemed to be lingering and not working while the one in uniform did all the work. One of them talked with me asking what I needed, and eventually drove my car out.When charging me, they put synthetic in my car which I didn't ask for. He said that my complete car only came in synthetic and that I'd have to pay the $30 difference from conventional to synthetic. When I showed him that his own sineage shows complete car covers conventional they said they changed the policy.When I said the coupon also does not reflect that it's only synthetic, he denied my logic.He would not own his part about not asking me, tried to manipulate my emotions unprofessionally around him getting in trouble for changing the cost and not only would he not do that, he refused to acknowledge my side in addition to his own side which I could hold as important.Not only would he not budge, he would not give me what was correct, acknowledge any error on his part, compensate without an emotional scandal as if I was doing something wrong myself for asking and then insisting to be acknowledged also.I asked for his managerThen I asked for his name, neither he would give me.I paid $6+ for the session while he breated me, and threw out he has a family and kids as if I didn't understand his position....yet it was still unable to see himself as a (poor) representative in all of this.He could have asked me what kind of oil I wanted or checked to make sure I was aware of this "new change" the company recently made.Not only did they change my oil to synthetic without consent, they did not vacuum, top off the rest of my fluids (washer fluid was the most obvious) and any of the "complete service" items before even trying to charge me for the complete service.I will NOT go back again. I was forced to pay for that without getting my car back. This should be illegal from my logic.
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September 2023 by Benjamin Tingley
The staff here is awesome and extremely friendly. They changed my oil quickly and properly. I came in real close to closing and they stuck around to make sure it got done today. Thanks guys, I appreciate your work and efficiency.Service: Oil change
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September 2023 by Karyn Isip
I recently had the pleasure of using Grease Monkey's oil changing service, and I must say, I was thoroughly impressed. From the moment I drove into their facility, I felt welcomed and respected. The staff were incredibly courteous and took the time to explain the entire process to me, making sure I understood what was happening under the hood of my car.What really stood out to me was the cleanliness and professionalism of the service area. It was clear they took great care in maintaining a spotless environment, which made me feel confident that my car was in good hands. The technicians were not only efficient but also patient in answering my questions.Moreover, I appreciated that Grease Monkey offered a variety of oil options to choose from, allowing me to select the one that best suited my vehicle's needs and my budget. They didn't pressure me into unnecessary upgrades, which I've experienced at other places.Overall, Grease Monkey provided a hassle-free, transparent, and respectful oil changing experience. As a woman who values trustworthy automotive service, I can confidently recommend Grease Monkey to anyone seeking top-notch oil change services.Services: Air & cabin filter replacement
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September 2023 by Kine Fitness
I recently came to get my oil change and I couldn't be happier with the experience. Their customer service was absolutely fantastic! From the moment I walked in, the staff was welcoming and attentive. They took the time to explain the entire process and answered all of my questions with patience. The service was completed efficiently, and they even provided complimentary refreshments while I waited. I felt like a valued customer throughout the entire visit. I highly recommend this company for your car's oil change needs; their exceptional customer service sets them apart from the rest!Services: Air & cabin filter replacement
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September 2023 by jesus cruz
Not only did they complete the oil change efficiently, but they also inspected my vehicle for any potential issues, ensuring all aspects were in top-notch condition. I loved that they took time to explain what they were doing and showed genuine concern for my car’s well-being.Services: Air & cabin filter replacement
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September 2023 by Sergio H.
Came in for an oil change and saw that there was a few nice cars outside of the shop that caught my attention.I was greeted and stated what I was there for and the gentleman immediately went into action. He then outlined the different types of oil grades, gave recommendations based on my vehicle mileage. Walked me through each step as they were checking my vehicle to ensure I received quality service .He then made me aware of any additional charges.I came here on a Saturday around 2pm and luckily there wasn't much of a line. I literally was in & out in like 15-20 mins haha.Great service! Definitely would come back for service and also for the nice cars outside haha
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July 2023 by Conner Taylor
come to a place with people you know locally and can trust you’re vehicle maintenance on
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July 2023 by ResistingWolf
Really helpful and informative employees. 10/10 would come back for an oil change.Service: Oil change
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July 2023 by Tyrese schulz
These guys are absolutely amazing! Such a friendly and welcoming group of people. All hard workers who will get your vehicle done right and back on the road in no time at all! My fiancé I came out here for cars and coffee and enjoyed free burgers and hotdogs! Edger “owner” is a super cool dude and I can’t wait to come back for the next event! Thank you grease monkey crew!Service: Oil change
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July 2023 by Timika Scisum
This place is absolutely amazing to go to for your vehicle needs . Not only is it family friendly, but the employees are so kind . My favorite thing though is every car place I’ve been to you sit there bored . At grease monkey there is things for kids to do, games to play outside and inside, tv, coffee, and on customer appreciation days they grill for everyone . Come check this place out !!!Service: Tires
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July 2023 by LeeAnne Garvey
Probably the best Quick oil change I have had. Greeted promptly by Conner who was one of the most respectful and professional young men I have encountered in the PNW. After he quoted price (synthetic oil) I hesitated and almost declined service. Because of his exceptional customer service, I agreed. The young mechanic seemed to display similar respect and professionalism. I will be back and will mention the establishment to others. Keep up the good work guys!!!