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February 2024 by ethel eddines
I would like to thank GP Automotive for their excellence in repairing my car in a timely matter. My family have also been able to depend you on your service!!!!!
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January 2024 by Leonid Zelentsov
I paid $200 for the initial diagnostic which didn't bring me any closer to the problem identification. $900 was requested for detailed diagnostic, when a BMW dealer can do the same for $250 and I did it at another place even chiper. My information about the A/C problem (which was confirmed by the diagnostic at another place later) was mostly ignored and they made an assumption that the problem is in the charger connector which was not even close to reality. I disappointed.
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January 2024 by Greg Davarpanah
Not happy with work done. Work done incomplete.
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January 2024 by Abdelouahed Oudani
Knowledgeable, if you ask questions about other cars especially the one they have, they give you time, the prices are reasonable for the serious work they perform. Thank you all.
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January 2024 by Kate Sampsell
Honest, affordable car repair done quickly.
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January 2024 by judy street
I am new to the area and GP was recommended by a friend who lives locally. They were able to make the appointment next day. They were the best example of customer service as well as completing needed service in a timely fashion. Nick and Graceys attention to detail and willingness to answer all my questions mean they have a customer for whatever I may need in the future.
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January 2024 by Karen Crumley
I have been taking my vehicles here for over 10 years. I highly recommend GP Auto. You won't be sorry taking your vehicles here.
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November 2023 by Nathan Carey
Awesome shop, very good work. I had my roof liner replacement and they did a excellent job.
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November 2023 by Jean C.
Great customer service. They take really good care of my car. Such a relief to have a place I can count on to keep my car running well. Thanks all!
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November 2023 by Nancy Thompson
We have a classic car and were unable to find a motor for closing the trunk. GP found one, put it on the car, and our beautiful car was once more functional.
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November 2023 by Dre Bo
I would not recommend this place, I called for a quote on an oil change and tune up and asked to drop the car off at night they said yes. That night drove down to drop it off and gate was closed. The next day dropped it off and they had to keep the car for a few days, each day I got a call for something ELSE needing to be fixed. I said yes to several only for them to tell me on pickup the car had a giant oil leak that needed to fixed as it wasn’t drivable. My car did not have an oil leak before going there, and they wanted $100 to fix this leak. I refused. It was one thing after another, so not recommend.
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September 2023 by Patrick James
We arrived towing our travel trailer with a check engine light showing in our tow vehicle. Eric and his crew quickly diagnosed the problem as a defective EGR valve, which was on a national backorder with the vehicle manufacturer. The techs were able to also solve a couple of other issues, which they noticed with the vehicle while waiting on delivery of a replacement part. Although an appropriate part never arrived, due to the shortage, we were very happy with the service provided by:- Eric (the owner), who patiently explained details about our vehicles diesel engine,-his team, who worked on the car, and- Nick who manned the front desk and kept us informed of all developments.Overall, a good experience and I would recommend this shop to anyone needing repair or maintenance services.
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September 2023 by Piratepatchy243
My ignition issue was resolved in a timely manner, not super expensive in terms of price to dealer. The ability to drop off vehicle late at night was very helpful, great communication between clerk/mechanic to customer. Would recommend and I'm looking forward to consulting with other vehicle issues.
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September 2023 by Heather Harrelson
Good communication and quick service overall. I did expect my car to be ready when I arrived based on conversations, but it was not. However, the wait was not too long. I will use this business again.Service: General repairs & maintenance
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September 2023 by Mike Orgovan
My car had been giving me some intermittent stalling issues and one morning simply would not start. I had it towed to GP Automotive as they had good reviews and were located close to me. This was in February.They investigated and found a lot of parts they wanted to replace. My car being older (2005) I wasn't totally shocked by this but I asked for assurances that this would fix the problem and that the car would be reliable. They assured me this would take care of the issue. It cost $4200.Less than 300 miles later the car again died on me (intermittent stall) and I brought it back to GP Automotive (They hardly remembered me and misremembered the make and transmission of my car). They called me after a few days, said they were unable to reproduce the issue (so, no fix), and that I could pick the car up. I told them to take pride in their work and to please resolve the issue, reminding them that they had already charged me more than $4,000 and that the car was still not fixed, and that I was well within my rights to leave them a less-than-stellar review. They quickly agreed to redouble their efforts.They had the car from mid-May through to the end of July when they finally decided to replace two additional parts (they could still not confirm what the cause of the issue was) for an another $600. In that time frame I reached out for updates 15 times. They reached out to me three times.Again, less than 200 miles from pickup, the car died on me two days ago.I will never return to GP automotive.You should never bring your vehicle there either.P.S. I would like to personally call out Nick for being extremely unreliable with updates, unrealistic on timeframes, and inaccurate in his quotes.Services: Transmission
