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November 2023 by Susan Sutton
We have found them to be very trustworthy and honest they are a great company to deal with will use their services as long as we own our vehicles.
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November 2023 by Lester
I needed a brake job for my vehicle and was looking for a new shop to do the work. Fleet Service was recommended by a friend and after looking at reviews, Fleet Service received much better reviews than the other two places that I used in the past.During the initial inspection, they found other issues which I authorized the work for, while my vehicle was in the shop. Will, the technician, was able to complete all the work in less than the time frame they had given me and Courtney and Elizabeth kept me informed with updates throughout the process. The invoice for repairs was itemized and easy to follow for parts, labor and cost broken down for each individual job performed.Everyone I spoke with was friendly and kind, including the owner, whom I didn't get the name of, when I picked up my vehicle. I finally found a shop that I feel good about bringing my vehicle to and give my stamp of approval to Fleet Service Auto & Truck Repair. They will be my "Go To" shop for repairs. Thank you everyone at Fleet Service!Services: Exhaust
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November 2023 by Susan Nettles
This is the second time I’ve taken a vehicle to Fleet. Both times I was treated respectfully and fairly. I highly recommend to get your vehicle serviced there.
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November 2023 by P Mars
This is my first time having an oil change at Fleet. They were on time, Pleasant, courteous and replaced a part for three dollars that I think was causing an issue with my oil. I am retired and been paying quite a bit more for an oil change and did not receive the same courteous customer service that I experienced my first time at fleet, after having been with the other company for several years.I would recommend fleet to any retirees and anyone else! ??
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October 2023 by Dina Young
Fleet is the best! I almost don't want to tell anyone how good they are so I can make sure I get an appointment when needed. We've been going to them for a little over 7years (pre and post covid). They are honest, hard working, customer service is old school impeccable. It takes a little bit of the awful out of needing work done to your vehicle. As long as they're in business they're the only place we take our cars. They don't even make you feel bad when they suggest other repairs you might need but can't afford. They just say "absolutely! We'll make a note in your file if you change your mind, have a great day, here's a free car wash or coffee"!
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September 2023 by Brent S
A long time ago, they helped me with my jeep. After the radiator fix i still had issues and just chalked it up to a jeeps doing jeep things. The help was clear, great communication and quotes provided prior to work with updates. I would have given them a 5.This is FAR from how it's conducted now.I couldnt even get a rough range of brake pads and a router resurfacing for a 2017 crv. Pretty damn common car imo. This is 1 week after I was promised a quote via email. Only to call and say we don't do that.I Found a shop that gave a range and was very helpful. I'll update with their name after the work is done to see how it all goes.DONT REWARD LAZY MECHANICS/FRONT OFFICE PEOPLEI dont care how long they have been in business. Managers change and clearly so does their level of service.
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September 2023 by Christopher Schwartz
Very polite and detailed, appreciated the update and evaluation calls. Courteous and personable. Very much liked the effort to save me money when possible. Quality work, especially dealing with a blow & go. The free coffee or car wash is a plus. Good looking and pleasant counter staff ?. On time and budget. Maybe could use a larger facility, otherwise wouldn't change a thing. Thank you. It's the first time my engine light has been off for any amount of time since I've had the vehicle for 2 plus years.
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September 2023 by The Late Great Johnson
(update) got my car back runs like a champ just wish the could've got my control arm while it was in but I'll be back
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September 2023 by Buddy Allen
This is the best company you can trust with your vehicle they do a job well done the people that work there are honest and helpful and they work real hard to get the job done . Roy is a awesome guy that is honest with you about any repairs I will always bring my vehicle to them for serviceServices: General repairs & maintenance
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August 2023 by James Gordon
Don't ever come here for diagnostics. You will get from bad computer, bad sensors bad car color everything else but finding the real cause. Sadly on some cars its their curse they end up crushed sold pennies on the dollar. It actually takes work and even hours to diagnose and years and years of experience for certain makes. You shouldn't try skimming out on finding the true diagnostics guys the best there is and only them it will truly be life savings not just money savings. Having a snap on scanner isn't end all solution they know it takes more time to diagnose and they know you don't have thousands to spend on it sadly they will love to string you along as far as they can. $180 to scan codes what almost every parts store do for free and this isn't the only shop doing this.
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August 2023 by Sound Hauling & Junk Removal
I’ve used this shop a number of times for different vehicles. Always honest, always on top of communication and the job is always done correctly. In fact, they rush repaired our AC problem when it failed right before a road trip. Saved us many hot days on the road.
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July 2023 by Ambrosia W
I was referred to Fleet my first time ever by Discount Tire, as one of the tire studs was not securely able to be tightened. Fleet informed me that it was not only one, but three of the four tires they found upon their inspection. The auto staff was fantastic in keeping me calm and assured, as I began to panic and shared how I had driven to them on the freeway, and was glad that nothing happened as a result.They fixed all three tires and did so in the time frame they initially quoted. I was very pleased (still am) with their work, their hospitality, knowledge and genuine care about my exasperation.Thank you so VERY much Fleet! You are an A-1 in my eyes!
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June 2023 by Ian Lome
Absolutely! That’s my answer if someone asked me if I would use Fleet Service again.They were my third attempt at finding a mechanic for a recently purchased used van that was having some really difficult electronics issues. Not only did they pinpoint the problem and repair it, the full inspection that followed the repair was honest and complete (with photos and a glossary of reasons for needed repairs). The person to person interaction was the best I’ve ever had at any mechanics shop on the west coast. They were in contact on all phases of the time my vehicle was with them and William (the mechanic) and Courtney (customer care manager) we’re in touch about any questions they had for me, which is amazing. Fleet Service is my mechanical home always!Services: Electrical repair
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June 2023 by Peter Stollwerck
Had car serviced for the first time here - did a great job! I waited for the car to be serviced, and they finished exactly on time - as they said they would, along with doing a few 'needed' things extra, while I waited... Will definitely go back for my next service. Nice professional staff...Service: Oil change
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June 2023 by Julie Shore
My first experience at Fleet was great! The technician at checkout explained in detail how they repaired the breaks. I really liked the customer reward program. I will definitely return!
