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August 2024 by Sara S
My delivery instructions tell the drivers how to open gate for larger packages. I just bought an outdoor furniture set and fed ex ignored the instructions
I then wrote them a sign asking them to look at the instructions or to call me (i wrote my number down) and again they ignored it
Moving that furniture, by myself, because my husband is deployed really hurt my back. I know the drivers are busy but it’s just opening a gate and driving up to the front door that’s 500 ft from the gate. Plenty of room for a large delivery truck as I just had the movers come.
This is unacceptable.
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May 2024 by Liz G
The first time I encountered such a delivery driver. Luke brought furniture, rang the doorbell (no one answered), called on the phone, and asked where to carry the furniture (by the way, it is very heavy, and I live in a hilly area, even bringing it to the garage is a big deal). Usually, drivers deliver packages to the easiest spot and that's it. But this one called, asked, and ultimately brought the furniture up the hill to the backyard! And he even refused tips. My pleasant surprise knows no bounds. Just a huge thank you, well done! Many could learn from him!
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December 2023 by Catie Hudson
These guys were great. They were open late so that I could come in after work. And helped me figure out a couple things that I didn't even realize myself. They were very kind and helpful from the beginning to the end. And I appreciate everybody being patient while be figured out that they weren't the ones that messed up my address. It was the sender...
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June 2023 by kaleokalani19
Fast and friendly
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September 2022 by Sophia moreno
Love it
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April 2022 by Gabriel Bolles
The reason I am writing this review, is Marco - the extremely hardworking and courteous FedEx freight driver that delivered my flooring today. My delivery was running late, and despite multiple calls to the Everett location I was reassured that Marco would call me before the delivery and show up with the shipment. Sure enough, he called about 10 minutes before arriving, and he was amazing. He is the star of your company, and he went above and beyond to make sure the job was done. All throughout, he was kind, courteous, and he clearly cares about work ethic. Thank you so much Marco, I really appreciate you and I hope that FedEx appreciates you too.
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January 2022 by jim ladd
Right to the door! In plenty of time to be wrapped and put under the tree.
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November 2021 by florb. R moreno
Love it
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July 2021 by Samuel-Quinn Cassella
Annoying to grab a package from but they did load it in like 3 seconds
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July 2021 by Ron Good
Very professional and clean
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March 2021 by Sirikarn Lojanaviboon
Good foods
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November 2020 by Tucker Daniel
Rather austere in setting, and it took a while for my order to be brought out (which I would have had in hand 3 weeks ago if they had called me for the liftgate delivery rather than just giving it to Wal-Mart...) But once some humans appeared they quickly and courteously got the goods loaded and that was that. Check out the paper birches amongst the native landscaping on the right as you leave the truck gate (at least I think it's paper birch). A nice touch.
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October 2020 by Jackie B. Murphy
They are great and they get packages though, when I ordered a something and they get it to my front door and they are so nice and specially I thank them ?
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September 2020 by Cuck Arnt
Brand New Facility
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August 2020 by Chuck Arnett
Brand New Facility