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January 2024 by Patrick Faast
Great showroom. Knowledgeable salesman. Courteous on time delivery guys. Very pleased. Patrick
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January 2024 by Diana Z
I bought a recliner from Erickson Furniture. The sales lady was patient and allowed me to shop with no pressure. They helped me load my purchase into my vehicle. Overall was a good Furniture shopping experience. Thank you!
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January 2024 by Ben Brielmaier
Amazing sales support. Sales team extended themselves further than they had to; Not to get the sale but to really go above the call to show their gratitude for our business. Delivery team was prompt, professional and did a great job setting everything up. This is one of those old school businesses where deals are written up on carbon copy paper and where the customer still comes first. If you need furniture, spend your time and money with this crew.Edit 1/6:Had an electrical issue with our chair and the store owner, Chad Erickson, came to our home on a Saturday to address a chair manufacturer issue. Big box has nothing on this; Old school service goes beyond the carbon paper-Humans who own the store take the time to come out and address issues first hand with direct cell numbers shared. To be seen how the controller swap solves the issue but from an Erickson Furniture perspective...aces. ?.
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January 2024 by Angel Huston
We love our furniture the guys who delivered it were professional and went beyond expectations for helping us. Thank you so much for the quick and professional job in delivering and setting up our furniture. We will definitely buy from Erickson with future purchases
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December 2023 by Carmen Williams
After shopping around we ended up here because they have a great reputation and now we are very satisfied customers. It was the best quality and good prices. We even got one of our pieces early! The sale associate was great and the delivery guys were too. We are pleased with our decision. Thank you Erickson Furniture !!
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December 2023 by jack sorensen
Do yourself a favor and go into the store. The service AND selection can't be beat. My wife and I ordered 4 customized dining room chairs and paid LESS than the equivalent on Amazon. High quality material and assembled by professionals. The Erickson Family will take great care of your needs!
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December 2023 by Jessica Taylor
I just got my BEAUTIFUL sectional from Erickson Furniture, and I LOVE IT SO MUCH!!! It made my living room look so much better! It's so amazing the difference it made! It goes with everything, I'm so happy!! It's the MOST COMFORTABLE sectional/couch I ever had!! Our nephew came over, and fell asleep within the first 10 mins, cause it was so dang comfortable. He said he wanted to fly it home to Vegas. I'm so glad we have a neighborhood Furniture store, Erickson Furniture, that provides this kind of quality, comfort, and style!! This is the best my living room has ever looked, and the most comfort I ever had!!! The best decision ever!!! Thank you Erickson Furniture!!!!
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December 2023 by Lucas S
This is the 3rd time that we have purchased from Erickson Furniture. The sofa was perfect and priced nicely. As usual, the delivery team was careful, efficient, friendly, and punctual. When shopping for furniture, this is always my first stop and usually becomes my last stop, even if I shop around in between. Check out their large showroom. They carry quality.
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November 2023 by Todd
Found the sofa for me in store, but ordered one with firmer cushions. Delivered to my home a few weeks later, love it so far. Price was good. Communication after the sale was great with both the salesperson, Bailey, and Alan, the manager(?) . I have been recommending this store to family and friends and will continue to do so.
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September 2023 by Janis Machala
What a quality experience. Knowledgeable designer, Amanda, with great suggestions, provided me with all the answers I needed to make a decision without pressuring me. They had a great sale and extended it so I could get the fabric I wanted shipped in to have my chaise lounge made, mostly made in U.S. products by small companies. There was a problem with one of our chairs and the store owner immediately contacted the manufacturer to have another one made and said that’s easiest for us and he gave up a production spot to get the new chair made rapidly. He’s going to fix the damaged chair and sell it on clearance but didn’t want me to have the fixed chair. I am glad there is a furniture store I can still rely on near us these days!!
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September 2023 by Edie Perkins
My whole family buys from Erickson furniture. I love the customer service. I had an issue with my three year old Lazy boy, Lazy boy did nothing. Ericksons worked with me to replace the chair, (replacement was my choice) Lazy boy was a POS!! It literally broke out of no where and the material wore out in a spot after 3 years of age in June. I'm so happy with my new chair!!Thank you for being the best furniture business in the County!!
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September 2023 by Anita Reynolds
They had exactly what we were looking for right at the perfect most convenient spot and we were able to easily get it home the very same day.Recently when we needed a repair, Chad (5th generation Erickson) came out and worked on the problem eventhough ot was not on his schedule to do so. When he couldn't fix it, he bent over backwards to as quickly as possible solve the problem for us, even offering a rental while we waited for shipping. Best service I have ever seen. So friendly and caring. Thank you. I recommending you go here first!.
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September 2023 by Carolyn Michels
Unacceptable customer service. We purchased 2 recliners of which the USB port on 1 chair stopped working… within warranty. After 2 years of failed attempts to fix the problem, they are no longer working the issue claiming there is nothing more they can do. There has been no attempt to compensate or communicate with us. Do not buy from them.
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August 2023 by Janet Church
Barb was very helpful and only showed us what we wanted to see. Beautiful solid furniture
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August 2023 by Maria L.
They lie about wait times on orders, send out damaged furniture, and or do very cheap fixes in the back of the store just good enough for you not to notice until the drivers leave so always make sure you look over very well and DO not lose your copy of the receipt they will act as they do not know you. the owner Clay is just as slimy as a used car salesman. do not trust the man bigger man with the comb-over. Chad is the only salesman that's decent to work with but id just stay away in general. take any delivery date with a grain of salt because it won't come when they say.
