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December 2023 by Lisa J.
Out of all the times I rented cars this was the worse!!!Larry from sales left a voicemail "Abby from the Everett office said you be looking for a car in the future, I'd be happy to help you. We sell cars. He called a few times. DARIAN is a psycho stalker! She has left nearly 20 + voicemails on my phone... Even after I returned the car and talked to the office.. She still calls me!!! The office said they reach out to her... l told them to let her know I'm not interested..cause at this point... this obviously isn't about car sales.... I work a 9-5 job, I don't want to spend my breaks on the phone with phone calls... now she still calling... emailed me asking me about the settlement with my insurance which is way outta line and inappropriate...I haven't talked to enterprise about it being total... for the record I only buy from dealerships...
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November 2023 by Ken Charbonneau
Great support getting a rental after an accident. Helpful in dealing with a stressful situation.
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October 2023 by Wes M.
Seriously the best experience I've had renting a car near Paine Field. These guys are professional, courteous, and they go above and beyond with customer service.
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September 2023 by Ryan Olney
Really nice people helped me out start to finish. Quick service each time I was there. I forgot my phone in the car and they had it waiting for me when I promptly returned. Will definitely use again if needed!
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August 2023 by rikal prajapati
Sean was awesome help. We couldn’t decide which car to pick but he helped us pick the right car. Also he described the car’s functionality. You rock Sean, keep up the good work.
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August 2023 by tim grant
Due to insurance claim we had a reservation which made things quick and easy. Car (Toyota Corolla) was clean, full of gas, and ready to go.
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July 2023 by Sebastian O'Shea Campbell-Cooper
Third time I've had an insurance claim rental from this same location they called me,, they were and have always been very professional I did not have to do a thing except show my ID get the keys and drive away. Very easy. I love the fact that they can come and pick you up. In and out in an instant.. And if you've ever had an accident you know it can be very stressful they made it painless. Clean office clean car no issues thank you.
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July 2023 by Miriam Baker
Ben was awesome getting me set up with a car. He was so friendly in accommodating my request and made sure I got all my questions answered. I appreciate him a lot. And Cole helped me out when I returned the rental. He is such an asset to this branch, extra friendly and helpful!! Thank you so much you two!!
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June 2023 by John C.
What a fantastic little bunch of barely educated liars we have working here -- DO NOT LEAVE YOUR CAR IN THEIR PARKING LOT OVER NIGHT. I parked my car in front of their business, picked up my rental and left. No problems. Then when I returned the next day, my car was broken into. I did not sign any liability waivers, nor did I see any signage posted about "the dangers of leaving your car" as a parked in a free spot in front of their business, so this company is completely responsible for what happened to my car under their care and jurisdiction. Private lot. Private Business. Taking them all to small claims and filing a police report tomorrow. Enterprise you suck -- adios.Never had this problem in over twenty years of using your rentals.Won't happen again, letting clients know.UPDATE: Police report filed. This company tried to claim they "talked to me " about leaving my car on their lot. This is a lie. I left the car on their lot. No one spoke to me. I only returned an hour later to remove items and lock the car when someone who didn't indentify themselves or leave a name "suggested" I move car. Pressed for time, I didn't have time, nor did I feel their suggestions to move my car from their lot the street were somehow "safer". They are trying to claim they warned me -- no such thing. This is a sloppy run LLC by Ean Holdings. Do not pay any attention to comments from "Customer S" whoever that might be -- HANDS DOWN SHADDY PEOPLE HERE
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June 2023 by Tom Wong
The staff was very friendly and courteous. The rental minivan was clean and ready to go. I would rent from this location again when I’m in Everett, WA.
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June 2023 by Barbara Reyes
Customer Service is excellent, Branch Manager, Austin, and his team, Hunter and the rest of the gang, thank you for your continued excellent service.
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June 2023 by Stevo Hrnjak
Very nice people very good service thet provide to me when I return the car they give to me drive to hotel where i stay deserve 9 stars
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May 2023 by Heidi Woods
The staff at both the Everett Mall location and Lynwood on 99 were perfect. They were super kind, helpful and efficient. Definitely recommend!
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May 2023 by Ken Hamilton
We were told the day before that the Tahoe we rented was not available. At first we were offered a slightly smaller rental, but Hunter didn't give up. He worked tirelessly for us because we had four large adults and two toddlers traveling with us. Hunter came through for us and got us a very nice Ford Expedition. Well done Hunter we really appreciated all your efforts to make it happen. Thanks again Ken Hamilton
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May 2023 by Khalida F
Second time renting from here and both times we’ve had a great rental experience! It was a smooth and easy process. The staff are kind, friendly and very helpful. Best prices!! Car was perfect for our short trip to Lincoln city. Thank you! This will continue to be our go-to car rental spot.
