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November 2023 by Cathy
They replaced my screen for my phone within a few hours as I had insurance. My first impression was they were a bit frazzled when they were trying to get my info and such, but overall I was pleased.
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November 2023 by Brooke
Had a screen replaced and they also fixed a phone that wouldn't charge for free, when Verizon wanted to sell us a new phone. Have had two good experiences, and definitely recommend them for phone repairs!
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November 2023 by Drew Mccutchen
Fantastic customer service and repair. Go here before spending a fortune on a new phone. Kevin was amazing. 10/10 recommend
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October 2023 by Michael Maine
Keven was very help full! Helped me transfer files from my old phone to my new one. Checked my computer for free and found no problems. Also put a nice screen saver on my new phone, looks nice. Would recommend CPR for all your computer and cell phone needs! Thank you Keven! Mike
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October 2023 by Ashlie Cobain
Excellent place to do business there they are fast and efficient. And they usually always have any parts your little heart desires and if they don't they know somebody that does and we'll get it from them in the same day and make sure that you're talking on your phone again same day service
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September 2023 by Melody Lane
Went in with a broken screen. Ordered a new one, was told Wednesday. The following Monday I still hadn't heard from them so I showed up. He seemed kind annoyed but said they had the part. Went back 3 hours later and he was finishing. The top corner of my phone is still messed up. The touch screen barely works, and it's on constant bright even the always on display. The fingerprint sensor doesn't work, and you can't scan your phone for a qr codes. The screen changes colors and glitches. Save the trouble and buy a new phone. I do not recommend.
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September 2023 by Bill Rockwell
Normally I have had good success here (?). I called to replace a screen on my Note 20 Ultra and the back of my Note 10 Plus. Received the quotes, and said I would check w family. After decision to proceed, called back, different guy answered the phone and quoted $40 more for each item. I persisted with reliance on original quote but he would only lower one but not to original quote from his colleague, and would not budge on the other. When I pointed out that this was reason to bail, he concurred, and I called another service which was rated higher, and they gave a lower total price for both. This influences me to no longer go here.
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August 2023 by Jinjin Ma
I feel so lucky that went to here for I9 verify. The due day is tomorrow, if I got something wrong this time, not sure if I will have chances to fix it. It’s my 2nd time doing the I9. Last time I went to other place and got urged to finish my verification from very beginning. The staff here is so nice, although I didn’t have my paper document ready, he kindly helped to print it out and didn’t charge me. He also informed me what to do if something goes wrong. Very polite and professional.
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August 2023 by gloria cook
Battery wouldn't hold a charge very long on one of my phones. I have two identical phones that i had gotten at the same time. Never had any problems with them and they both had held a charge for four days depending on there use. One of my phones still holds a charge that long. CPR put a new battery in my other phone and it still won't hold a charge for one day when it wasn't even in use. They say thats normal and theres nothing they are going to do even though its always held a charge for three to four days before. I would advise not to do business with someone that doesn't back their work and isn't interested in trying to fix the phone to its previous performance level.
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August 2023 by Reggie U.
My father got his iPad battery replaced here because it was old and losing its charge too fast. Fast forward four months later, his battery won't go above 17 percent and shuts off after a few minutes. Because it's a month over their 90 day warranty, this place didn't offer much to help. The owner I spoke on the phone with a thick accent said it might not be the battery, bring it in so we can look at it, but we'll still charge you.My father was better off with the original fast depleting battery than the replacement battery they put in that crapped out after 4 months, rendering his iPad unusable.Avoid getting your batteries replaced here! They will use cheap low quality replacements, that will conveniently crap out right after their 90 day warranty expires.
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July 2023 by Tyler H
Great place to fix my Samsung Galaxy S10+ screen. After calling a few places, they were the only shop that had my screen replacement in stock. I walked in without an appointment to drop my phone off and came back within an hour and a half to a working fixed phone. Brad and Kevin both took the time to explain to me my different options of screen replacement, and the pros/cons of each, so I could choose the best one to fit my needs and budget. Overall, great experience with two knowledgeable gentlemen. That is why I took the time to write this review on my fixed phone. I would recommend to anyone who needs a device repaired.
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June 2023 by Joseph H.
These guys really put forward their best to make sure customers are satisfied. I have had several interactions with their techs and the owner, professional and mindful of customer satisfaction. I have worked with them on several projects. I recommend them if you're in South Everett and need a place to get your cell phone repaired among other repair jobs they can do it and if they can't they will always recommend the best option for you.
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April 2023 by Josiah Wu
Great experience. Staff were knowledgeable, respectful, efficient and effective. I brought a laptop in to get it looked at and I liked that the inspection fee went toward any repairs. I will go to CPR again for any future repairs
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April 2023 by Darrell Lagasse
They did a great job. They even discovered they errored in the estimate and let me know that the cost was less than expected. The only thing preventing a 5th star is that they took longer than the estimated time. When I arrived for pickup, I had to go kill an additional hour. All in all, their repairs prevented the need for a new phone.
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April 2023 by Marcus Avron
I had three phones repaired here. The first two were flawless and the last had a slight issue that they corrected immediately.Good customer service and quality work.
