CosmoProf® in Everett, WA is a prominent distributor of professional beauty products, catering exclusively to licensed professionals. Customers often praise the amazing and knowledgeable staff, highlighting their patience and helpfulness, particularly noting a positive experience with one staff member. However, the store faces challenges with inventory, frequently being out of stock on various product lines, which can hinder service for hairdressers. The store's layout can be confusing, making it difficult for customers to find what they need, and staff assistance is not consistently available. While the location is larger and offers a range of hair products, it may not meet the needs of all professionals, particularly those seeking supplies for nails. Despite these issues, CosmoProf remains a key resource for licensed beauty professionals looking for specific products.
I love coming to this location!!! The whole staff is amazing, patient and extremely knowledgeable. Jessi was the last young lady that assisted me and she was absolutely wonderful.
October 2024
They have exclusive contracts on professional product lines. Problem is that they don't carry complete lines or they are often out of products. This puts every hairdresser that does business with them at risk of poor client services. Reliability has gone down since Sally's purchased this store.
February 2023
This store is awesome. They have great customer service.
