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December 2023 by Mike G.
Will not be back for service again. Sitting here for 2.5 hours for an oil change and there's no word on when it will be finished. Seems like someone could come in and give people an update, but no employee seems to care to do that.
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November 2023 by Kevin J.
Literally the worst place I've ever been to if I could give them negative starts I would.I've had now two different experiences that were absolutely horrible!!!!The first time I went in for an oil change, came back an hour later, and then they told me that my car went start, which was shocking because I've never had any issues with my car. I was outside yelling on the phone about the situation and woman came up to me and told me that I am not alone and that every time she takes her car there they always tell her that there's other additional problems with it.Recently, my headlight had went out and I tried to fix it elsewhere but with a newer car apparently no one does it so unfortunately I have to take it back to the shop. I was already very hesitant due to my first experience and then this time I take it in there , they install the light a day later my light was out. I took it back to the shop because of the light being out come to find out they didn't even attach it correctly. They left a cap on top of my engine, which was completely neglectful.I've been trying to get a hold of the manager, Travis for several days left. Several messages have not received a phone call. I definitely going to look into contacting the Better Business Bureau. One of the associates in there said that there's a lot of neglect that goes on with the cars this place is absolute trash. Please do not take your car there at all.
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November 2023 by L Perm
Considering buying a vehicle?? Everett Chevrolet is the Best Dealership to purchase a New or used car from!! I have purchased several cars from them and they provide a quality experience from the moment you walk in clear through financing!! Thank you Ward Fleischmann for creating a reliable , trustworthy, transparent, accountable sales and finance team!! I really appreciate you and your team as you have earned my loyalty !! I want to call out Travis Sumpter as a very caring professional who works very hard to ensure customer satisfaction! 2021 Chevy Equinox All wheel drive!!Sincerely, Lisa Perman
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November 2023 by Britt Smith
Shopping for a new car is stressful, but Nathan at Chevrolet of Everett showed us that it doesn't have to be. Walking onto any car lot, I prepare myself to be bombarded with unpleasant pressure from salesmen, so I was pleasantly surprised when he came out to help us. He was kind, personable, and really listened to what we needed. I appreciate his patience while we took our time test driving, asking questions, and making decisions. I highly recommend asking for him when you stop in.I never felt like we were being sold something we couldn't afford, or shamed for not throwing money at a car out of our range. Everyone was transparent and honest. The dealership allowed us to rent a car for the evening to try it out (an awesome option by the way), and when we decided it wasn't going to work for us, they didn't make a big deal about it. Nathan helped us continue our search and we ended up finding the perfect car. Thank you for making car shopping feel approachable and for the enjoyable experience. (Also for my cool rock! Gotta love a fellow Geology enthusiast!)
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November 2023 by Jaime C.
About a month ago I did stop by this car dealer to chek a Chevrolet Camaro out but after driven that car I decided not to purchased that car so even the salesperson supervisor tryed to pushed me to buy this car but I left and a month later I received a letter from a Financial Credit Company saying that they denied my APPLICATION to get a loan to buy that car. Really?????? I never applied for a loan here so how they did that without my information????? I am so glad that I did not purchase their car!!!!!!!!!!!!!!!!! Just be careful with this car dealer!!!!!!!!
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November 2023 by Patty Allen
Wow! I was just checking in to look at different options. Kane was so amazingly helpful and talked me through the different models I was looking at. We ended up coming back later that day and testing driving an amazing car and amazing deal. Kane was so kind and helpful and honest with us through the whole process. I would recommend Chevrolet Of Everett to anyone and if you come make sure you see Kane.
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November 2023 by Brandon Bennett
We just purchased a 2021 Hyundai Palisade and I can say our experience with Chevrolet of Everett was professional from the first communication through the sale of the car. Seim was patient and timely in getting me pictures and a video of the car before we drove from a long distance. They had the car detailed and inside the viewing room when we got there and the sales process was smooth and timely. Seim was great to work with and there was no pressure which made the process enjoyable. I recommend working with Chevrolet of Everett if looking for a car.
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November 2023 by Jeramy Marks
Buying a car is usually a mediocre experience at best. Seim, the sales associate that helped me get into a 4runner, made it an excellent experience. He was a pleasure to deal with, not pushy at all and definitely knowledgeable about the vehicle. Chevy of Everett is somewhere I'd recommend, but even more highly I'd recommend Seim for any individual help you need. I couldn't have asked for better assistance.
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November 2023 by Beth D.
Super hit or miss. I've asked them to add windshield wiper fluid 3 times during my last oil changes and have never had any added.I had a factory defect with my Chevy where water leaked into my car causing mold. It was well documented as a defect and I called and successfully argued my case. When they 'repaired' it, water again started pouring in my trunk causing mold. They refused to reclean the car, citing around a 3-4k deep clean need that they hadn't fully completed.One of their maintenance guys at the front counter with dead eyes (Chris?) went through the motions of pretending to care while he was brushing me off. He tried to charge me for something that was the dealership's fault at not repairing completely and they only acknowledged their mistake after my husband talked to them. Seemed super sexist. Try to find a different place to take your car in.
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October 2023 by Riley Rockwell
We recently had a strong experience working with Erik to purchase a 2016 Toyota Prius.The process was as follows:-Called ahead to schedule the appointment-We arrived, Erik greeted us, and we all went for a test drive-After the test drive we came to a tentative agreement on price with both Erik and Dallas-Dallas suggested that we take the car home to ensure we liked it-We checked 6 months premiums with the insurance company-After sleeping on the decision, we returned the next day to purchase the vehicle at the agreed upon price-We noticed a few unforeseen cosmetic damages to the car when arriving at the dealership and they were willing to take this into consideration before finalizing the paperwork-We went through the process of completing all paperwork with Bob-We wrote the check-Were handed 2 sets of keys-Headed home with a very solid vehicle that we hope to hold onto for 10-15 yearsThank you Erik (sales) and Bob (finance) for making this process enjoyable. We are very satisfied with the experience and recommend the dealership to anyone looking to find a new or used car that they have in inventory.
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October 2023 by aro rolinse
You recognize the good dealership by the way he conducts himself towards the customer, especially when the deal didn't go through in the end. Nathan is a friendly and an excellent dealership. He guided and advised me during each step. I would have liked to lease my car with him, unfortunately the new TRAX 2024 was not available at Chevrolet of Everett and I had no time to wait. I highly recommend Nathan.
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October 2023 by Jose Carranza
Went in to help my mother get a new car. Kane was really helpful as soon as we arrived. He saw we had set our eyes on an spark and made the process easy. Was kind enough to find someone who spoke Spanish as well to help my parents. Would definitely recommend!
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September 2023 by Sama James
My mom purchased a vehicle yesterday, Eddie was exceptional. He was straight forward, knowledgeable and great to work with. The entire team was friendly and went out of their way to make my toddler feel comfortable providing a variety of toys to play with. Despite the lengthy process, it was a highly enjoyable experience. I have nothing but praise for Derek, who was also honest, straight to the point and provided thorough explanations. We left feeling excited about the much needed upgrade for my mom, making it a truly great experience. I am hoping to come back myself when I upgrade our vehicle as we have another little one on the way. Thank you a million!
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September 2023 by Bharat Balasubramanya
Exceptional dealer!We were in the market for a new car and lets say, these guys DELIVERED ! Great team out there, shout out to Kane, Nathan, Joey & Derek. Was a pleasure.Outstanding sales team, welcoming environment, and an all-around joyful experience. Highly recommend for top-notch service and a seamless car-buying journey.
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September 2023 by Sam N.
Best buying experience I had with a dealership EVER. Joe, Sim, Eddie, and Dallas rocked my buying experience. I been in the market for a while looking to buy a suburban premier and when over 7 other dealerships treating me like I owe them something given how hot the market and acted like I would be lucky if they would let me buy their cars, I refused to hand my money to such dealerships and reward their behavior. I waited and not before long Joe reached out letting me know that they just received a Suburban I would like. And true to that, I love it and we were able to work a deal on it. When other dealerships wanted 5 plus K over MSRP in a market where interest rate is over 6%. The people in this dealership made all the difference for real . I will not buy another chevy but from them going forward