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September 2024 by Charity Kelly
They got me a car really fast and easily and I have cheap payments. Everyone is so nice here, and I'm finally driving a car that's not actively breaking ❤️?
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September 2024 by jeffrey hallesy
On 09/06/2024 My Girlfriend and I Purchased a vehicle from car hop in Everett Wa. we did the test drive and noticed that there was a few things wrong with the vehicle after the test drive and went back to the office I Spoke to one of the employees there and told her that there was a few issues with the car and wanted to see about getting them fixed before I purchased the vehicle I was told sorry we only have certain things that are covered by warranty I was like ok no problem . The next day I called a few vehicle dealerships to see what I can do about getting my car in to get it looked at and to see about getting it fixed I was told well it will be a few days as most dealerships are booked up with other repairs I was like ok . I then was able to get my car in to a Chrysler dealer and had it looked at I told them what the issues was and that I wanted to see what I can do to get it fixed. after about 2 hours of waiting I was called by the service advisor and told that the issues I was having with the airbags and the headlights was a safety issue. she referred me to go back to the dealer that I bought the car from and see what they will do about repairing the issues. I had spent $431.59 for the dealership to adjust the headlights which is still not right and broken as well as being aftermarket so they don't sit right and for them to figure out the issues with the airbags. my passenger seat airbags wiring was faulty and that it needed to be replaced and it could have set off all the air bags in the car if the wring was hit just right. WOW WTF I am driving a ticking time bomb for the airbags . Not only was this a issue the other issue was that the car was in a minor accident and that the headlights was not right of course I would not have known that cause I did the test drive when there was light and in the early evening. so the next day I called Everett and spoke to Jordan about this and again I was told sorry this is not covered under warranty. I was told that Micheal would call me back after he was done doing some Inventory stuff I said ok and still have not heard from him .
I guess this is how they treat new customers and don't give a rats ass about the safety of the customers in a vehicle that they sold as long as they make the money and sell a vehicle they just don't care. so not only will I be writing this review I will be contacting the better business bureau to file a complaint . this car is a good car I just want these issues fixed and I wanna keep it . I just wish that tacoma had the inventory cause that is where I started and was very happy in dealing with Mervin and GeeGee, Chris they are great sales people
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September 2024 by Dillon DesCombaz
If I could give this review a -5 star I would. Horrible experience I drove an hour and half away from Bellingham to look at a specific car but instead they showed me a hunk of junk wouldn’t show me the car fax. Come to find out that the car showed me is over priced. The car I looked at was a 2010 Chevy hhr which is not the specific vehicle I wanted to test drive which was a 2014 dodge charger. They gave me a guilt trip about not driving away in the hhr and told me I should be lucky that I am able to get a vehicle bc not so many people are lucky to have a vehicle. I highly recommend going somewhere else super unprofessional and do not spend your money here!
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September 2024 by Lindsey R
Zoe, Michael and Jordan are so amazing and patient! Bringing children in and myself in a shaken state was made a simple, easy, relaxing and comfortable experience. They made it the best miracle!
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August 2024 by Taylor Thiessen
Jordan was very kind, helpful, and honest. Which is not something I was raised to expect from car dealers. Got me off the lot same day with a car I’m very happy with. Thank you all!
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August 2024 by Heather
Very good people very good sales people awesome company good environment
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August 2024 by Travis Rynning
Zoe T got me into a very nice kia and she was extremely helpful at getting me approved and into a car today I definitely recommend her and carhop everett as a place to get your next car.
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August 2024 by Rena Peters
I had a really great, smooth experience buying a car from Carhop. Jordan and the whole team was very clear and helpful through every step of the process. I will definitely be referring to Carhop.
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August 2024 by Isha Kora
When I say the manger at the Everett Car Hop and Michael they are a heaven sent they really helped me out with my situation more then they think THANK U!!!!!
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August 2024 by Cloverdale Official
updated review: we were hoping to get a nicer car and we’re still very appreciative of being able to get into one however we were sold a car with no tail lights, no working blinkers and issues with a strut. Power steering was also an issue at first until I had to take it to a mechanic. It is highly illegal to sell a car without working blinkers and it hasn’t seemed to worry the staff I’ve spoken to at all that this is an issue we just keep being told to bring it to one of their mechanics and that we’re unable to get into a different car.
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August 2024 by Amanda Smith
Zoë was extremely friendly and helpful, amazing communication and help negotiations for payments!
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August 2024 by Amor Sabala
Jordan and Mike got me in a car same day and made it happen! Thanks guys!
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August 2024 by Destiny Teran
Got a great car! Cortez was great.
Edited as of July 2024 - got to trade in my car for a better car. The people were really nice. Turns out the car had a failing transmission, as well as the oil desperately needed to get changed (despite being told it had been worked on in the past two months). I had the car less than a week. There is a warrantee, so I took it to the auto shop that works with Carhop. They have been really nice. They diagnosed the problem, but when they emailed Carhop to approve the work, Carhop didn’t answer for a week. I had to call and ask what’s up. I’m almost 3 weeks from purchase date and I still don’t have my car because of this issue. Paying a payment for a car I can’t use. It’s a shame because I trusted them since my first car from them was great, my experience was great. But now I don’t have a car and I’ve been inconveniencing my friends and family for rides to work all while paying my car payment for a car that’s been in the shop for a failing transmission. I’m just really sad about how this turned out and I really hope to get my car back soon. And I hope it’s not completely unreliable.
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August 2024 by Gianni Arns
I appreciate theses guys! They got me right! This my second car I’ve bought from them! Thanks guys. Good work Jordan!! Great customer service!!
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August 2024 by Steven Williams
Great service, great people, got me into a vehicle, highly recommended
