Open 24 hours
406 SE Everett Mall Way suite 4-102, Everett“Great experience! No one likes to be in a car accident, but my experience here was great and I wouldn’t hesitate to recommend this place.
I was rear-ended in I-5. Not a ton of damage, but enough that I needed a bit of body work. They got me in for an estimate within a couple of days of me calling. The estimate was done in about 15 minutes. After that, they got me in for an appointment in less than a week. I dropped the car off for the body work on a Monday, and they kept me updated with timeline and how it would depend on getting parts, but gave expected timelines for those. They expected the work would be done a week later (parts were all expected the following Monday) but they were done sooner than that (Friday of the same week).
They were slightly more responsive than my insurance company (USAA), which was nice. (I should add this was a couple of weeks after two major hurricanes demolished the east coast, so not surprising with insurance). Overall, lots of quick communication, via text and phone call, and a great experience!
Thank you for making a crappy experience not as crappy!”
“Thank you for the fast efficient service. Customer service is very kind and helpful. This is the second vehicle we have had our windshield replaced with Joes Glass. Highly recommend”
“The guys here were great and quick to respond. Tint was installed without issue and exactly what I asked for with the price being better than anywhere else in the area that I reached out to.”
“Excellent all around. Great customer service from Megan, price was competitive and the car was fixed in a timely manner. I will be a repeat customer and would highly recommend them. Thank you”
“We have had our windshield for 1 vehicle put in here, and another vehicle checked out for windshield leaks. We spoke with Rudy on the phone and set up an appointment. When we arrived ,we called the number on the door, as requested. Rudy and 2 other men came out to take a quick look. We returned a couple of hours later to pick up the vehicle. Both times were very good experiences. They are all very professional, engaging, and know what they are doing. Thanks for taking care of our windshield and windshield safety checks!!! You guys rock!!!✌️???”
“Came same day and installed a new windshield in 20 minutes and they are a life saver and the price was cheap compared to other prices I found online thank you guys so much”
“I’ve used EmTech several times - windshields and the unfortunate side window due to break in. Luis is a nice guy, an independent local business. And he comes to you! Quick, efficient and affordable.
I saw a comment that he was not good with scheduling and customer service. He is his own guy so family, emergencies, etc does come up. Give the one man shop a break!
Highly recommend.”
“Have nothing but positive things to say about this place. They were so transparent throughout the whole experience. They sent me messages letting me know what was going on , what parts they were waiting on, when parts were being installed, and guesstimations on how long it would take. The people at the Everettmall way location were so kind. Thanks, guys, for making a tough situation bearable. You guys rock!”
“Had a great experience. The staff were friendly and professional and offered the right amount of humor for an early monday morning. And while they didn’t have to, they took care of a bunch of sap that was on my windshield. While I hope I don’t get anymore chips or cracks, if I do, I’ll gladly return to this shop for help. Thank you!!”
“Our initial appointment was cancelled day of because the glass was not delivered, we reschedule for a week later. Staff is friendly and helpful. They threw in free wipers for the inconvenience. However, upon looking at their website, safelite is supposed to to include free wipers with a new windshield anyways. Overall experience was good, not excellent, but because the communication was so good, I’m willing to look past the oversight”
“Last minute same-day service! Responsive as soon as I called. I am a local business owner and seeing another business owner work as hard as I do and provide the same quality of service is always outstanding! 10 stars if I could”