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November 2023 by Andrew Filipoff
BJ’s Automotive is a great place to get your vehicle serviced. Honest, knowledgable and very kind folks who will take good care of you and your vehicle!
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November 2023 by Steve Peters
The old 93 Eurovan needed an engine transplant. Sarah detailed and tracked down a used engine and the new parts necessary to make the job work. BJ’s Automotive was patient and installed a used engine with 146,000 miles on it. I got a two year warranty and a new clutch, new cv joints and motor mounts. It drives strong now. I only got it up to 70 but it’s got more pedal. I’m hoping to get another 100k on the Eurovan. I feel like Sarah communicated well when issues surfaced and decisions needed to be made. Overall a positive experience. I didn’t see the PERT diagram on the process, very complicated renovation, not quite the Nautilus, but lot of detail. I thought they were professional. Good job! If you have a car ? or truck you love ? I would recommend BJ’s Automotive to restore it to almost its former glory at a reasonable cost. Steve Peters
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November 2023 by Mason Woolbright
Quick and excellent service. Loved the way they did estimates and had pictures of everything on line. Streamlined everything. Sarah and everyone in the front were amazing and extremely helpful and knowledgeable. Highly recommend this place.
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October 2023 by Gabriel Rinkes
I appreciate BJ’s Automotive repair being able to get my car in on short notice. Though I dropped it off on a Thursday night for diagnostic testing and repairs, parts could not be gotten until Monday morning and though they said it would only be a day, I didn’t get it back until Friday. Also I was originally quoted about $800 less than the actual amount. I am thankful that they got the repairs done and everything is working good.Services: Vehicle Inspection
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October 2023 by Richard Galindo
Great smaller shop where you get actual friendly & helpful service that makes you feel valued as a customer!Great communication letting you know status updates and no long hold times.Other great perks are appointment availability, where you can typically get in that week. Also to mention they have a shuttle service which is a game changer not having to coordinate a second person in the mix.Price is very fair and they have an updated inspection platform that really spells it out and even shows pics.All around, this will be my go-to shop for my vehicles!
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October 2023 by Adam Roehl
Been here 4 times now and it’s 5 star every time! I love how they operate and give full detailed quotes with pictures, explanations, recommendations, etc. mechanics are skilled and it’s always been GREAT work with GREAT customer service and accommodation. Very impressed. I’ll keep coming back over any other shop I’ve been to, hands down!
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October 2023 by Peter Evanson
Great people, Great service!I appreciate my new rebuilt Ford 352 FE engine.Thank You!Services: Electrical repair
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October 2023 by Byllie Ricketts
I went to B&B auto repair for an oil change for a $49 special. They immediately said my Jeep Compass takes 1/2 quart more oil so they jacked it back up to $69, the regular price. They gave a list if repairs I needed. one of them was inner and outer tie Rod with alignment. Les Schwab did the repair for $300. B&B wanted $879.22.Service: Oil change
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August 2023 by Kerrie Doramus
I knew I needed my brakes checked. They were squeaky for a few months. Yes..I was avoiding the truth of what was to come..... NEW BRAKES.My car has only been to the dealership in the 8 years I've owned it. My mechanic friend who did my brakes 4 years ago moved to TN ?. Long story short...I trust reviews and BJs had that. Sarah behind the phone was very kind and knowledgeable. Also completely understood when I had my TN friend call them because I know ZERO about brakes and what is true/false. They didn't make me feel any pressure or treat me differently after talking to MY GUY ?.YES, brakes are costly but needed. All in all I will be coming back..... Sorry Honda I have new mechanic friends I can trust.
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August 2023 by Serina Sanchez
Love bringing my charger here! They provide a great detail of things wrong and are super flexible! Also, love the two ladies in the front office, always super helpful and welcoming (:Services: Wheel alignment
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August 2023 by Isiah Hollinger
Absolutely love these guys! Sarah and Kiera are both amazing people! Not only do they provide honest reports of what needs to be done/what has happened with my vehicle, they also provide some of the best customer service I’ve ever seen and I work for retail! They are some of the most cost efficient companies in Everett that I’ve seen since being up here! 100/10!Services: General repairs & maintenance
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August 2023 by Allan Saldecki
This was my first time visiting this business and they were very attentive listening to my descriptions of what I was experiencing with my car. Their inspection was above and beyond anything I have experienced with auto service. Worth every star.
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August 2023 by Ryan Peterson
Wanted to charge $16k for an engine replacement. Talked to another mechanic that said they'd do it for $8k. Wow.Also front desk lady was nice when I brought it in, but on the way out she didn't want to talk about the engine and kept talking about the gear shifter being damaged. I kept asking about the engine and she was pretty rude saying "we're talking about the gear shifter now" and I was like "I don't care about the thing that cost $200 to fix (and still works), I care about the thing that costs $15k to fix!" Now I know why she was avoiding talking about the engine. The other mechanic said $15k is the "I don't want to do it" price.
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July 2023 by Barb Bess
They warranty their work for 24k miles/24 months! I had call 6 mechanics near me, nothing was available for weeks.... I called Bj's since we had received a post card in the mail. Sarah/manager communicated every step of the way, all of my questions and concerns were answered right away.
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June 2023 by kristie qualls
They were very attentive and took great care of my motorhome. Did an outstanding job on everything. I appreciate them even helping me get my vehicle home safe and sound. I will totally refer my friend to BJ's. Thanks for being so caring.