Bicycle Centres of Silverlake is Snohomish County’s oldest bike shop, serving the community since 1976. It is a family-owned and operated shop with three locations. They can help with anything from a flat repair to custom building the bike of your dreams and carry brands like Giant, Specialized, and Trek. The staff are super friendly, fast, knowledgeable, and professional. They acknowledge customers promptly and speak from firsthand knowledge, as they all ride all types of bikes. Customers appreciate their patience and readiness to explain everything, offering guidance and support. The mechanics are highly experienced and passionate, with certifications from Shimano, Fox, and RockShox. They use state-of-the-art repair tools and can fix even vintage bikes from the 1960s or 1970s, sourcing rare parts. The service is thorough, with mechanics uncovering and disclosing issues without pressure. The shop offers Body Geometry and Retul Fit services. Customers also appreciate the parking for bikes right outside, though bikes are allowed inside. The experience is exceptional, leading to high recommendations for both service and new bike purchases from the showroom. Customers definitely plan to return.
I showed up with a need for a new battery in my electronic shifter paddle. I was able to leave the store paying only for the battery, but the labor involved was not trivial. It was good service with a nice conversation about cycling!
October 2024
Super friendly and knowledgeable staff. Good supply of parts normally needed.
October 2024
Great and quick service with good inventory and very capable employees. Well worth using this store again.