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February 2024 by Charlie King
after having a account for 10 plus years. A check of $2,000 I deposit every month for over a year which has always cleared. This month they put a hold on $1775 this is not the first time it happen which would at times been charged late fees, This month the money would not be available to me until 5PM on the 5th which went my rent would be late which would add $75 late charge so I had to borrow money so I could pay my rent. I was so up set I closed my account so I thought. While closing my account I told the lady who was helping me that there was some fraud on my account. She told me that if I close my account they would follow up on any fraud, I told her I would deal with the fraud my self and confirmed I wanted my account closed. After I closed my account it appears my account was not closed. I'm getting emails that my account saying "Your account may have insufficient funds" showing a balance -$55.33 which included $10 NSF. I'm going to try to make a appointment with the manager.
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January 2024 by John Largent
What kind of bank charges 8 dollars to cash a check written by their own customers. Scandalous banks
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December 2023 by Vadym Kozachyshche
but I don’t like it, they gave me a credit card, but it doesn’t work. I wanted to buy a good mattress for the bed at IKEA, but that’s not the case. was! Why would I even send a card by mail that doesn’t work?
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October 2023 by Daniel B
Everything takes forever, don’t waste your time with the garbage bank. You’re much better off with a local credit union like BECU.
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September 2023 by Ryan W
Went for notary service, was told it was not available. Was told the person who does it wasn't there. Other teller leaned over to one helping me and indicated the person who does it was at her desk, but still refuses to do service as they weren't feeling well. Then go home if you are!
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July 2023 by Avery Brockett
Tellers providing inadequate information when it comes to depositing our own money, it should not take a money order 7 days to deposit- go elsewhere!!!!
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July 2023 by Balla Touba
It's a great financial center,my Experience with the Staff is always welcoming with words of inspiration concerning about Banking Financial information,I like their ideas.
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July 2023 by Black F.
A respectable bank, the procedures are fast and good, and privacy is maintained, especially the accountant, Mr. Reda Sharkawy Thank you so much Mr .Reda sharkawy
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July 2023 by Brett Retallick
The manger of this place looks at you with the blank stare, homeless people inside the bank walking around harassing customers, really makes meFeel like closing my accounts if this is the person we have managing the bank
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June 2023 by David Brown
Jaylynn was absolutely incredible! Went above and beyond. Professional, knowledgeable, empathetic, fun to chat with. You have an all-star employee in her!
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April 2023 by Jatinder Raju
We went yesterday for some reason.Reda,He Working as customers support Reserved us and we happy.He did great job ??
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March 2023 by Melodie Bales
The reason why I gave Bank of America a terrible score,is because they mailed me a check for $200.00 dollars, when I went to cash this 1 week later it didn't clear,so I owe the Money Tree $200.00 dollars, this isn't right at all, this problem is on Bank of America & also they flagged me as being a credit risk too, not cool at all,shame on them :(
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November 2022 by Olek S
Love the new remodel!
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October 2022 by Tina Akinyi
Called to ask a question about my account and a representative by the name Natasha was pretty rude and refused to answer my question. She quickly forwarded me to customer service which is an automated system so I still didn’t get the answer I was looking for. Hopefully they can improve on their customer service.
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September 2022 by Liv Tsang
Great service! I am anxious at banks and everyone here made this a pleasant experience. Great natural lighting too
