AutoZone on Evergreen Way in Everett is described by customers as a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. The staff at this location receives consistent praise for being incredibly helpful, friendly, professional, and for going far above and beyond. Reviews highlight employees who are caring, patient, and willing to listen, providing amazing customer service experiences. Specific instances include staff performing a quick and easy battery check and swap, helping diagnose a vehicle problem by testing it outside, and taking extra time to ensure a customer left with a working part, even after closing hours. Customers report feeling that they are in great hands, with employees making efforts to educate them and ensure they are completely set up with what they need. This service has created forever customers who strongly recommend this AutoZone over competitors, noting that the team makes things go smoothly and hassle-free, far exceeding expectations.
Jackie helped me out with some items I needed for my vehicle. She was super friendly, super kind and made my day a lot easier so I appreciate the service that you guys provide here and I always be a loyal customer.
March 2025
Jackie is amazing very helpful. Thank you for your great customer service
April 2024
The staff at this location is aways helpful and has been a lot of help with me getting my project jeep parts .. Madison Layla Bobby and Nichole are Great and I will always go there !