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February 2024 by Sarah Martin
Not the first time I've been to this shop, but it was the first time with this vehicle. Brought it in on Tuesday night for service on Wednesday, it was making a weird noise when turning the wheel, Britt went above and beyond to find the problem. Vehicle repaired and returned in a very timely fashion at a reasonable price. Will definitely be back for any other repairs that may be needed on both of my vehicles. Thanks again!!!
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December 2023 by Izabelle Bennett
This shop is great! The owner Ben is always very polite and helpful! Derek replaced my bumper cover and headlights, he also installed my dash cam. Very quick and reliable
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December 2023 by Douglas Gilman
Clean shop go very good got a fix done on the warranty no charge God was blessing people all day.
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November 2023 by James Evans
Fast and very professional towing. Friendly and good customer service!!
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November 2023 by Soumya Mohapatra
So we got our house keys dropped inside a hole in the handrest of a car which we had rented obviously unaware of the hole present. We were in a lot of trouble, tried all possible ways ourselves to get hold of those keys but all pain in vain. While heading towards our home we saw this shop and tried our luck to give it a last chance. It was almost closing time we went to the shop, explained them the situation, the gentleman was really generous enough to give it a quick try with a long magnet and it worked. He offered us to help for free which is so rare nowadays to find someone who genuinely wants to help ppl. Quick, efficient and great service. Please do visit if you need any auto repair!!!!
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September 2023 by Virgil I.
I was passing through Seattle. They set an appointment and checked my Mercedes. From tge start I got the impression they knew what they were talking about. Two of the guys stayed late so I could be done in an afternoon...
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September 2023 by ANDREW KOUTLAS
Britt and the crew are top notch! Honest and willing to tackle hard jobs! Thank you.Service: Transmission repair
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September 2023 by Andy A.
I recently went in for an oil change and a general check up. The service was great and the work was completed promptly without issue. Reasonable prices for my work as well.
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August 2023 by Joyce T.
I brought my vehicle in for a specific problem since I had it checked at the dealership first . I told automotive unlimited exactly what was needed to be done to the front differential according to the dealership. When I received my vehicle back according to the them ( on paper) they did the back instead of the front. My vehicle still does the same as when I first brought it in to Unlimited.Unlimited had gave me a story that it was my alignment and tires . I immediately took vehicle to 2 different tire places in which they said the alignment is fine . I have since went to several other shops including the dealer ship and they say the front differential needs the work . I have the same problem as when I told unlimited in the 1st place. I believe unlimited had done the wrong job on my vehicle by doing the back instead ( front differential of what I asked for in the beginning. When I brought my vehicle back to tell them what happen they insisted the back side needed the work .Unlimited gave me a story . Along with all this , my vehicle was parked out side by unlimited without my permission and some body drilled a hole in my gas tank ,which I had to pay for . While Unlimited was waiting on parts. Unlimited use to be a very a honest company with excellent workmen quality in the beginning . If unlimited had done what was told to do in the first place ( the front differential and not the back )my vehicle would have been fixed properly and not wasted my money. I still have the same problem as I did when I brought the vehicle in on day one . I would not recommend them anymore to any one . If they made a mistake and did the back instead of front and confessed to the error then I would say they are honest but to give me a story of feathering and all I need is an alignment etc This all is proven that is not true.
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July 2023 by Will Fisher
It’s great to know that there’s a mechanic shop that’s run by an owner with integrity. If you choose to go here, you’ll receive 5 star customer service along with fair and honest pricing. Can’t recommend them enough!
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July 2023 by sparrow808
Ben and his crew are obviously working harder to make the sometimes painful experience to automotive service, less unpleasant. I managed an automotive service business for almost a decade in Hawaii and I recognize Ben's attitude toward superior customer service!
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June 2023 by Daisy D.
Exceeded my expectations. My car (VW EOS) wouldn't turn off, with the key stuck in the ignition. (I had to remove the fuel pump fuse and disconnect the battery to turn it off.) Most shops wouldn't do a repair for the ignition lock cylinder and suggested I needed to take my car to the dealer. But the dealer wanted $175 for the diagnostic, and yet couldn't tell me what they did to diagnose the issue; plus, getting an estimate was like pulling teeth; and various mishaps/miscommunications/sloppiness left me too nervous to leave my car there.Fortunately, I found this shop, which could do the repair and seemed knowledgeable about what the repair entailed. Their estimate was slightly less than the dealer; final cost was slightly less than the estimate; but most importantly, I had confidence they could do the job. Very pleased with the responsiveness in communication.Initially they were scheduled out over a week; but surendipitiously had a cancellation and were able to get me in that day. The ignition lock cylinder itself is a two week lead time, nonrefundable part per my VIN; the ignition lock cylinder housing/steering lock is a stock part. They were able to remove the whole assembly and salvage the ignition lock cylinder part, just replacing the ignition lock cylinder housing, which saved me going two weeks without my car. My car was ready the next day! Fabulous!
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May 2023 by Joe Irwin
I've had a very good experience in past years from replacing door locks on one vehicle to replacing an engine in another vehicle. I take all my vehicle's there if I need work completed.
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April 2023 by Donnie Davidsen
One of the most professional and honest shops around. Ben is a great guy to work with no hidden fee straight forward and on-time, exceptional service all the way around . Highly recommended
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April 2023 by Bonnie cook
Everyone was super helpful, extremely nice, and kept the car cost as low as possible. We will definitely be continuing any services. Thank you.
