Auto Parts in Everett, WA

“Always friendly. Reliable. Quick to get the job done. They don't BS you like other auto shops tend to do. Overall very happy with their service and I would recommend giving them your business !”

“Absolute best experience I have ever had with any shop, even outside of body shops. They are very knowledgeable and incredibly honest. You will truly not regret coming here, and you will not have to worry about being lied to. If I could leave 100 stars, I would. Wow!”

“Caliber was extremely good at communicating with me. They also had a 5 day turn around when initially they project 2 weeks. The work they did on my front bumper and fog lights was fantastic as well and looks really great. I will definitely use them if ever needed in the future.”

“I wish I could rate them 10 stars!!!

They received my car 20 min before closing because my front bumper came off and treated me incredible nice :) Everyone was super super nice and great work!”

“CBW did an excellent job restoring my car after an accident. Worked seamlessly with my insurance and rental car agency to make sure I was taken care of. Easiest repair process ever. Thank you CBW!”

“Bought a product that didn't fit from a vendor of Joe's racing products. The product was quality but wouldn't work for my application. The vendor wouldn't allow returns but Joe's took the product back no problem. They made it happen without any obligation to take the product back since they didn't sell it to me. Very satisfied”

“Best place ever wyane owner very good an knows what his doing always friendly with a big smile don't over charge !! Very honest,fast treat everyone with respect A1 is the place to go.”

“Stuart at the 6308 address on Evergreen Way rocks!! He was super professional but friendly as well. He also took the extra time to help me with an order that I found to be frustrating but he didn’t lose his cool or friendly attitude for a second! Thanks again Stuart!”

“Best dealership ever!!! Edgard was amazing to work with, such a sweet man. He took time out of a family trip to meet up with us half way between our locations. I bought a 2014 ford mustang and it truly is the most beautiful car, I’m so in love with it and so so grateful to the amazing experience i had with del sol autos!!! 10/10 WOULD RECOMMEND!!!”

“Delayed UPDATE 9/10/24:

Updating from 2 to 5 stars. Had some really good follow-up with the Service and Parts Director Rob E. regarding some disconnects.

The service team, Kai the multi-tasking expert took care of the seatbelt issue by ordering a new unit that was installed. They also replaced and reinstalled the light bar to the truck specs vs the install instructions which were incorrect. Awesome job there.

The never ending accessories issues just continues. The tonneau cover that was separating at the ends was also handled on a subsequent visit. Rob offered a few options: Warranty the entire cover for a new one with the manufacturer, or return it. I chose option 1 - warranty it for a new cover. 2 weeks for the new one to arrive. Reinstalled and all was good.

It’s been about a month with this replacement and unbelievably the ends are again separating. The accessories sold by GM are poorly made, at least the ones that I’ve purchased. So now I am back to square one on this crappy tonneau cover with the same issue. I’ve reached out to the GM store’s CS to figure out a resolution but they redirected me back to the dealership…of which I have not yet contacted. Frustrated and tired of the lack of quality with these accessories, all I want now is to just return the damn thing and be done with it.

To be continued.

Original review below that garnered 2 stars:

Sales Experience:
Brand new truck purchased on 7/1. That was an ordeal in itself with issues that were so completely unexpected but was ultimately resolved. Alex and Jennifer were great during the process. I have to give a complete special shout-out to Hector who literally saved the sale. There was this one person with over ‘25 years of experience’ (M.C.) who almost single handed killed the sale after having to spend 10 minutes with him. I was ready to end the deal and head off to buy a Toyota.

Service Experience:
Literally in the first week of owning this new truck, I had to bring it back for a seat belt retractor issue - it is now waiting on a replacement unit. In the interim I had also purchased a rear LED light-bar from the GMC accessories website. Paid for installation and turned out the bar was defective after installation - found out after I drove home. It was out of spec and was catching on the tail-gate every time you needed to close it. So instead of replacing with a new bar that could’ve been ordered from their Sumner WA warehouse (1 day), it was addressed thru the light-bar manufacturer and is now awaiting delivery from FL. Why would you not just replace it with a new one in stock at your local warehouse instead of making the customer wait for almost 2 weeks. Any type of warranty could’ve been handled AFTER taking care of the customer first. This is a perfect example piss poor CX - Customer Service Experience. Additionally I also purchased an expensive tonneau cover from the GMC website and paid to have it installed at the dealership. This cover is now starting to separate / tear from the lining. I have not yet had a chance to show the dealership because I am waiting on the return trip for the seat belt retractor and light bar replacements. These GM approved and sold accessories have some serious QA problems.

While I understand all of this is not directly the dealerships fault, they do have a responsibility with representing the GM and GMC brand and the customer experience that comes with it. You would think as the brand ambassador, they would try to do everything in their power to make things right in an efficient and convenient manner for the customer. (I can name a bunch of companies that would not make the customer feel like they were doing them a favor by addressing their product issues - yes that is the feeling I get from them.)

…

I am seriously disappointed with GM and I’m hind sight should’ve stayed with Subaru or Toyota, where”

“Hit a felled tree during that wind/rainstorm in mid August. Every other repair shop said they couldn’t look at my car until mid September except Hanson. They got my car in within the week and replaced the front bumper, matched the paint job, replaced the right lower light, and cleaned my entire car on top of it. Very speedy and great service. Definitely recommend.”

“Connor and his team are amazing, friendly and so helpful. Got into hit and run in parking lot with dent and paint scratches onto my car which i take pride keeping in top shape. We had scheduled with dent remover and connor took a further look and save me the time and some funds doing the work himself and getting my car looking 100% ready for the nice weather. Thank you again Connor and team for always taking care of the customer and their cars.”

“Made my older Benz look new again!For the previous eight months my poor car sat under a cottonwood tree, all the while getting completely covered in sap and debris. I couldn't for the life of me get any of it to come off, but Advanced Auto Reconditioning got all of it off and made my paint look great! I didn't think my car could look this nice again. I never would have found them if not for Google, since they are hidden behind a dealership and not visible from the road.Do note that I swapped the front bumper and wheels the day before I dropped it off, but everything else was their handiwork.”

“I was having a crappy day and my car needed a quart of oil added i needed help popping my hood and figuring out what kind of oil my car took let alone where to put it… there were 3 gentlemen standing at the counter and when i asked if one of them could help me if i bought the oil TYLER stepped up right away with excellent customer service friendly helpful respectful and kind. I live in bothell and would return just for his upstanding service!”

“Sometimes you will get someone who knows nothing about cars and sometimes you will get the best free advice. Luckily I recently got some really good help with my car which I appreciate so much. Thanks!”

“Used to shop for truck parts here for a business and they're prices are alot more pocket friendly then others. Customer service is awesome and very helpful. Would definitely come here more often if I owned my own big rig”

“Had rough idle issues with my Mazda, used code reader and it said cylinder 2 misfire. Called and they told me what to do, if it was a bad coil pack or bad plug. Swapped coil packs between cylinders 2 and 3 and had the same 2 cylinder miss fire, turned out to be a failed plug. 15 dollar fix compared to 70. They are great and now my go to part store. Awesome people.”

“We worked with Eddie, who was a great person and a salesman. He patiently walked us through the various options that we had, showed us multiple cars, and explained the features really well. It did not feel like he was just selling a car, rather he seemed invested in making sure that we have a great experience buying the car and owning it. I would again work with Eddie in the future.”

“Excellent all around. Great customer service from Megan, price was competitive and the car was fixed in a timely manner. I will be a repeat customer and would highly recommend them. Thank you”

“Great experience! No one likes to be in a car accident, but my experience here was great and I wouldn’t hesitate to recommend this place.

I was rear-ended in I-5. Not a ton of damage, but enough that I needed a bit of body work. They got me in for an estimate within a couple of days of me calling. The estimate was done in about 15 minutes. After that, they got me in for an appointment in less than a week. I dropped the car off for the body work on a Monday, and they kept me updated with timeline and how it would depend on getting parts, but gave expected timelines for those. They expected the work would be done a week later (parts were all expected the following Monday) but they were done sooner than that (Friday of the same week).

They were slightly more responsive than my insurance company (USAA), which was nice. (I should add this was a couple of weeks after two major hurricanes demolished the east coast, so not surprising with insurance). Overall, lots of quick communication, via text and phone call, and a great experience!

Thank you for making a crappy experience not as crappy!”

“Grandma Pedro and Diego gave me a really satisfactory service on fixing my Prius after it had been in an accident. Their passion for quality was very evident and they went to bat with my insurance company so that it would pay for a really good job and not just to cut rate job and I am very very pleased with the results. He's guys are real advocates folks. You want to have stand by your side when you're going through difficult transitions. Thank you again for such outstanding service”

“The guys at Drivelines NW are amazing! Absolutely top notch! There is no need to even try to take your driveline anywhere else because no one can simply compete with their quality or professionalism.”

“Awesome customer service, these people build cars do they know cars and can actually help you select the correct parts for your project even when you do not know what you need. All you need is your idea and your measurements and a bit of patience. Go hang out and talk to these guys they are a huge resource for knuckleheads like me, my hotrod truck is sic and I built it with a ton of parts&help out of this shop. Go check em out WesternWash. They are our local speed&custom shop”

“PLUS 5 MORE STARS = 10 STAR REVIEW Performance Radiator in Everett has always been my go-to one stop shop for all things radiator. The manager Camilo and his amazing crew are always willing to help and go the extra mile to make sure that they find and locate the correct part and that the customer is satisfied with their purchase. I have worked with Camilo many times throughout the years purchasing different parts and radiators, and his service has always been above reproach. He is also very real, personable, and easy to work with, which is coming to be a rare quality not found everywhere in the customer service industry. In our ever-changing technological microwave fast-paced society, Camilo embodies that old-school, old-fashioned values, hard work, time-tested people focused service where the man or woman comes first in priority in an order, whether large or small. They do so much more than just radiators including A/C Condensers & Complete Air Conditioning Lines, Charge Air Coolers, Gas Tanks, Electric Fan Assemblies including Engine & A/C Cooling Fans, Heaters & Heater Cores, Automotive Lamps, Aluminum Race Radiators, Caps & Antifreeze, Side Mirrors, Tail Lamps, Fog Lights, Headlamps, and much more! If anyone reading this review is looking for an OEM radiator, or other related car parts pertaining to what Performance Radiator can sell, call Camilo and his crew right away @ (425) 252-7330 to get some pricing and to get your order rolling! They will help you with whatever you need or go the extra mile to make sure that you do find what you need. Stay focused and keep looking up!”

“Big thanks to Tory and the team there. They are bringing life back to our 77 F250. He knew our goal was to preserve the vehicle and fix some of the issues. He recommended the bed liner and it turned out great. They did a great job with the clear coat on the hood in order to help preserve it. We still have a few more things to fix on the vehicle with them but this was a great first step. Tory will really educate you on the options and not try to sell you. He hears you out and starts putting together a plan of action. Thanks Again Narrow Way!”

“I have been working with kevin and have decided to buy from your dealership, however i cant get in touch with my sales guy!! I have had great experiences with your store and would live to have kevin help me finish this deal. He is professional and honest and i look forward to working with you all again. I need a new car!”

“Excellent customer service for the entirety of the services -from my phone call to get information before arriving to the installation of my battery. Knowledgeable and courteous staff, good quality products that are responsibly priced”