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February 2024 by Dawn Hendry
The crew at Ace Hardware are amazing. Had a problem with online order and they corrected it for me. Also had to cut a large amount keys and had it done on time. Always very friendly.
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February 2024 by Greg Skyta
Quick stop in to buy pellets. They are a reliable neighborhood hardware store.
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January 2024 by Steve Morris
People working there were VERY HELPFUL and took care of questions I had.
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January 2024 by Casey Munson
Worst hardware store. Multiple times I have had issues at the Silver Lake location. I’ve been kicked out so they can close while standing in line to cash out. I’ve ordered online and they refused to return it at “that store location.” The phones are always ringing and no one answers. Most of the time you cannot find help and if you do “it’s a managers job” and there’s never a manager. I prefer to shop local and small businesses but I’m gonna have to go to Home Depot now
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January 2024 by Paula Owens
My toilet had issues. Which meant I had issues. When things go wrong and won't fix themselves, you find out just how resourceful and handy you can be. I tucked my dog under one arm, had my list in hand and marched right in the door of Ace Hardware. I tried to look convincing, like I knew what I was doing ... but I didn't have a clue. I was impressed with the broad selection of merchandise being sold at Ace. Even my dog was impressed...(they have a pet aisle). After acquainting myself with every aisle, I got down to business: the business of plumbing products. Thankfully for me, a very friendly, knowledgeable staff member saw me staring at toilet stuff, and very politely asked if he could help out. And he was extremely helpful! The employee working the register was also cheerful and I enjoyed a quick chat with him before leaving. If I have to choose between Ace or Home Depot (on the corner of 99 and Airport) I'll choose Ace every time, just for safety reasons alone! I'm glad I stopped in and I'll definitely be back. (By the way, in case you wondered... my toilet is fixed!)
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January 2024 by James Lakey
They had what I needed
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January 2024 by Alex Sargeant
The best Ace Hardware store in Silver Lake. Helpful and friendly staff.
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January 2024 by Wade Cartwright (Booba)
Thanks for being here sure beats going to the big stores
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December 2023 by Eva Roy
Staff is helpful and prices are good. Thank you, ACE for your help!
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December 2023 by Don W
Very helpful and friendly employees
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October 2023 by Mitchell Wanda
They had drip pans for my vintage 32 inch cook top. We have tried everywhere, and the had some that fit, and at a great price.
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October 2023 by Wendy M.
First thing I notice is a guy buying cans of spray paint and wondering why the price was so high even with a discount. Then they tell me they don't accept old batteries for recycling anymore, apparently there is new ownership. All the friendly old faces have slowly been disappearing and now its friendly but I wanted to drop off some things for sharpening and she took so long to look up the prices that I told her that I'm leaving because I have groceries in the car. It used to be a time saver, and the coupons showed up regularly, not anymore.
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September 2023 by John Hunt
I have been in the ACE two times. The person I who i asked to help me look at hand held air blowers was a complete jerk. Stelly Don. I see most one star reviews are about the service "Stelly Don" provides to customers. I asked Don if I can look at the hand held blowers. Like the jerk he is, he pointed to them and said , do you see them. I told him I would like to pick them up and look them. He was not willing to unlock the cable so I could hold and inspect the blowers. I said if you don't want to go to the troble letting me look, I will go elsewhere. Only then would the Stelly Don unlock the blowers and let me look and hold to make my decision on the blower I wanted.Don has no place in working with customers or customers service. They should get rid of him
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September 2023 by David Mitchell
Staff was nice and helpful in our process. We already knew what we wanted from looking online so we just made sure in person we liked it and made our purchase.
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September 2023 by Oleg A
Certainly! I had the pleasure of visiting Ace Hardware recently, and I must say it was an outstanding experience from start to finish. The staff there is incredibly friendly and welcoming. As soon as I walked in, I was greeted with warm smiles and a willingness to assist me with any questions or concerns.What really stood out to me was the level of knowledge and expertise the staff possessed. They were able to guide me through the store and provide expert advice on the products I needed. It's evident that they genuinely care about their customers and want to ensure they make the right choices.The store itself was well-organized, making it easy to find what I was looking for. Plus, they had a wide range of products in stock, so I had no trouble locating everything I needed for my project.Ace Hardware truly offers a superior shopping experience, and I highly recommend them to anyone in need of hardware supplies. Five stars without a doubt! ⭐⭐⭐⭐⭐
