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December 2023 by Airton Santos
THE WORSE COMPANY EVER!!! ALL PEOPLE ANSWERING THE PHONE ARE COMPLETELY IMPOLITE! Not to be trusted handling payment information by email to be deleted later?! Two people hung up on my face in less than three minutes. They may not need any business whatsoever. Please erase my address from your records. I am scared of retaliation.
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September 2023 by Mari Hamilton
They were earlier than expected. The gal driving was a rock star, friendly and took care of business quick and efficiently!
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August 2023 by B W
Don't know if the 1 star reviewers were expecting a silver platter to be presented to them. But this is a tow service. These folks were great and had a better rate than the alternative. Pleasant, punctual, affordable and professional. What more do you want?Service: Car towing
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September 2022 by Gary Bean
Yes they are very helpful people who care and will help and work with you on all of your needs
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December 2021 by David Watkins
Very helpful the guy was actually trying to help me unlike Fred's towing which are kinda cold hearted to you no matter how nice you are to them except the young girl at Fred's she's super nice but the guy who's gut sticks out can be hit or miss sometimes but I guess he's not bad I shouldn't be expecting anything different though because business is business! And how do you want a wrecker to treat you? With tea and crumpets!
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November 2021 by David W
Very helpful the guy was actually trying to help me unlike Fred's towing which are kinda cold hearted to you no matter how nice you are to them except the young girl at Fred's she's super nice but the guy who's gut sticks out can be hit or miss sometimes but I guess he's not bad I shouldn't be expecting anything different though because business is business! And how do you want a wrecker to treat you? With tea and crumpets!
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November 2020 by Jasmine Aguilera
Horrible customer service..rude...and acted as theyve never seen a black person before...i felt so out of place..and WAAAAYYYY over charged for my truck they had imponded ...WORST sevice ever...like how you going to have a company and be so ungrategul,RUUDDEE, and be so unfair and charge so much especially with how things are...
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October 2019 by Kris Garwood
Very good experience with the truck operator (Chris) who was efficient, polite, helpful and professional. However my credit card was overcharged by $136.00 and 2 weeks later, still waiting on a refund check that was promised ?.
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August 2019 by Courtney Smith
Honestly.. this is not how I wanted my Friday to start but my husband and I are beyond thankful for cascade we broke down dead middle of 410 and I called cascade greeted by an Aloha ( having lived there it gave me the best feeling) and the driver was great got us out quick and didn’t break the bank with a huge charge. Thank you cascade I truly appreciate your kindness and great service
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March 2019 by courtney andrews
Honestly.. this is not how I wanted my Friday to start but my husband and I are beyond thankful for cascade we broke down dead middle of 410 and I called cascade greeted by an Aloha ( having lived there it gave me the best feeling) and the driver was great got us out quick and didn't break the bank with a huge charge. Thank you cascade I truly appreciate your kindness and great service
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February 2019 by Eva Erickson
Terrible customer service. I called cause I needed a dead vehicle towed out of my driveway this weekend and the guy litterally only said "we have an auction this weekend so I can't afford to send a truck to pick up a dead vehicle" the whole sentence was short and rude and he put emphasis on the fact that the car doesn't run. I was understanding though and was nice and said okay thanks anyways and h just hung up. So rude. I was really nice this while the too.
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January 2019 by LeAnn Langerud
I was rear-ended on a Friday night where I was taken by ambulance away from the scene. When I called their operator freaking out because I had the back half of my vehicle filled with groceries and they wouldn't be opened again until Monday, he assured me I could get my things the next day. Really showed se humanity and I was beyond grateful for it. Thanks for being the good guys :-)
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December 2018 by Dave Watkins
Terrible pos people making up fake amounts when I know it should have been 150 cheaper because of what the other employee told me
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November 2018 by Spot Ran
Very good experience with the truck operator (Chris) who was efficient, polite, helpful and professional. However my credit card was overcharged by $136.00 and 2 weeks later, still waiting on a refund check that was promised 😕.
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October 2018 by Thrasher987
If there could be a choice for negative stars, that still would not be enough. They have impounded a vehicle which is no longer in my name, and are fighting for me to fund their alcohol addiction by charging me ten times the value of the car for it being on their lot. Corrupt is a simply but concise word to describe their heinous business model. STAY AWAY. STAY FAR AWAY.
