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August 2024 by Craig Anderson
They always treat customers well. Great staff.
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January 2024 by Stephanie Bokor
I was looking for parts for my old chevy and they helped me out!! Great service in the parts department.
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September 2023 by Bob Campbell
Helpful, typical dealership
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September 2023 by Jim Bouchard
Went to see the Corvette Sports Club show. Did not use Gamblins service
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September 2023 by Carolyn B.
We had an awesome experience dealing with Austin Sherbon at Gamblin. He made finding and buying what we were looking for the best ever. He made us feel like family from the start. And Patrick in financing made buying a truck the easiest ever. They both answered every question we had. We highly recommend these guys to anyone shopping for a vehicle. Go see them!! you won't be disappointed....they are awesome !!! thanks guys
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August 2023 by Jennifer P.
Avoid the Chevrolet service department at all costs. They misdiagnosed the problem with our car. Unnecessarily installed a new muffler, without putting in the proper length brackets and ultimately melted our rear bumper. When we called, they said it was our fault because we had damaged the muffler. We took it to a muffler shop, who said they could find no evidence of damage. Gamblin called the muffler repair guy a third rate muffler shop and would do nothing to repair the bumper. It's worth noting that the muffler shop did not say anything negative about Gamblin and that they have been in business for over 30 years. Our money is with the integrity of the muffler shop.
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July 2023 by Josh C.
Visit/purchase at your own risk; hopefully you purchase from a different dealer and don't make the same mistake I did. First off, this dealer pulled a bait and switch on the vehicle. It was so pathetically obvious that they did as well and only honored the original price after I had to show them a screenshot of the sale price. They told me after the fact that "prices are always changing in this industry" ... which I believe but it's a crazy coincidence that a truck that had been sitting on the lot for over 50 days miraculously changed price from the time I left my house to the time I sat down to talk money. They were able to quickly change the price on their website but it didn't go through on AutoTrader and Cargurus fast enough to where I was able to get the sale price. Pathetic. I mentioned this to the owner of the dealer and he didn't really have much to say about "such a coincidence'' in price change just that morning. Pathetic.They also lied multiple times throughout the process. Pretty bad at lying but they did their best. One person said part of the family was on vacation and couldn't be reached and another was in charge dealing with the process. Then another guy there mentioned he was just going over numbers with so and so in his office .... Yet he was supposedly in Hawaii at the time. They should do better at coordinating their lies. In my sales guy's defense, I believe he was new to the dealer so he probably wasn't fully in tune with their shady practices. The owner tried saying they were working mobile yet when this was going down, they were telling me otherwise.Stupidly, I was desperate for the vehicle and I didn't smarten up with all these warning signs and I purchased the truck. These guys went on and on about how this was "Certified Pre-Owned" and that their people do all these inspections and there is that purchase confidence. I purchased this truck based off of that CPO tag on it. A Couple days after I purchased it, the engine light goes on. During the next month, the engine light goes on a total of 6 separate times. When I confronted the dealer about selling a lemon, especially under the CPO tag, the owner basically blamed my local Chevrolet dealership for not knowing what they were doing. I don't want to write a book or waste more time than I already have with this pathetic excuse of a dealer. I was stupid and desperate to buy the truck and in doing so, I allowed these people to try and pull a bait and switch, lie through their teeth multiple times, and sell me a lemon. When I told the owner how much money I've lost because I got rid of it, he let me know they would give me back the pro-rated extended warranty money....I guess he thinks I'm too stupid to know that the money is mine and they don't have a choice in that matter....but they aren't doing me any favors. Even in that process to cancel the warranty, their finance manger would respond with one line sentence/emails (with at least a day later to respond each time) and would not do anything to help cancel it....I had to go on their site, find their admin team's email and have the cancellation be facilitated through her. Common word I've been using on this....pathetic.After a couple direct emails to the owner and the GM, the owner did actually call me to apologize. Then he proceeded to deny everything and make excuses. He took zero responsibility for his dealership's actions and just made excuses for each issue. He would make a great politician. I'm sure they may respond to this with some form of lie but if this review deters at least one person, it was worth the hassle. Hopefully other people don't make the same mistake I do. If you do happen to buy from them, TAKE A SCREENSHOT of the price before they can switch it out on you (they're pretty fast at doing that on their website). Also be aware of their "CPO" vehicles....rolling the dice on that one.
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June 2023 by M S.
This.is the most unscrupulous dealership we've ever purchased from. Don't listen to the salesperson who tells you they're a "DIFFERENT" kind of dealership and they "care" about their customers, because they don't. We bought a used vehicle here and were told it had been through Gamblin's service inspection to correct any issues. If that was the truth, why has our car been in the repair shop more than out of the repair shop in the one month we've owned it? Gamblin does nothing but give us the runaround! They really do suck! Save yourself lots of money and and buy your next car at any dealership in in town other than Gamblin.
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March 2023 by Roger B.
If I could zero stars I would. I have never left a bad review for anything before this.We purchased a vehicle from Gamblin motors this week. When we test drive the vehicle we noticed that it was pulling to the right. When papers were signed they put in that they would fix the issue.A few days later we received a call to schedule the service and that they had entered the incorrect vin on the vehicle we traded in and needed us to sign papers again. We arrived at 9 as discussed and we were supposed to sign papers at 10. We sat in the service lobby/waiting area until after 10:20 then decided we would go up and find whoever we needed to see. We were asked to sit at a desk and when he was done he would be with us. We sat there for 10-15 minutes while the person we were waiting for was chatting with someone in his office. It didn't seem like there was any type of business happening, just chatting. I heard them start talking about how what is being done to end the homeless crisis is not working and how the idea is to tax everyone...this is when they shut the door and we again waited, for another 20ish minutes. It took just 2 minutes to sign.The feeling we got when we went in to purchase the vehicle and when we went back was a totally different vibe. They had their sale and we weren't important because we weren't there to buy anything.When we purchased the vehicle we were assured all vehicles they sell are thoroughly evaluated to ensure there are no issues fluids are good etc. I have attached a photo of the alignment prior and after the appointment. Clearly they didn't evaluate this.When leaving the dealership we noticed that on the steering wheel the leather had a long gouge in it that previously wasn't there. Our service person Chase and another man (not sure his name) came out and looked at it. The other man stated that's been there for a long time, there's dirt in it. There is no dirt in it at all, see the attached photo. This person was extremely rude and confrontational. He stated over and over this has been there, calling us liars and not providing any resolution. It defiantly has not been there and was not when we gave it to them. There is also little pieces hanging from the gouge, if this had been there for a while, those would have been worn off.He told us that there is a device that attaches to the steering wheel, but not in the location of the damage but there is no way for the device to slip and cause any damage. He told us he would need to talk to our sales person to see what he would like to do. Obviously we weren't happy with his statement, the sales person had nothing to do with it. We left the dealership and are waiting for a call but the rude man that said it has been there for a while made it very obvious they will do nothing.However it happened, it happened during our visit to the service department. We will never go back for anything.
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February 2023 by Joe L.
I love my truck i have had for around 5 months now with no problems. Thanks for your service I will be back for my next car.
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February 2023 by Food E.
The reviews here are true this place is a joke. I'm about 2 hours from Art Gamblin so I called to ask for a few more pictures to make sure it was worth the drive down. I was told they'd send them right over. Never got them. Called again and he said they would be on the way ASAP! Never got them. Called a third time, said they would send them. Never got them. Never heard a peep back from them after that guess they don't really want to sell any vehicles. Super poor customer service experience.
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January 2023 by Allison S.
Ilias was fantastic and the entire experience was smooth and pleasant. Would highly recommend anyone shopping to go give them your business!
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January 2023 by Mikaela Cosman
I wouldn't recommend this place I am giving them 2 stars because they were nice. First 2 times I came in with an appointment right when they opened and waited inside the waiting room for 5 hours with a toddler was hell. The next time I asked if they could drop my daughter and I off since we live so close by which was nice but it still took 6 hours. Also the people who do the oil changes its like they font care about there work at all. They spilled oil all over engine and now it has been smelling with oil fumes. Now I'm going to have to take my car to a detailing shop to get all the oil that was spilled out of the engine. I am disappointed to say the least.Service: Oil change
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December 2022 by Andrea Zantino
Excellent managed dealership from the top down. Have always helped my family out. Great cars and trucks alsoServices: Auto emissions testing
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December 2022 by GameSmashDash _
Useful, quick, effective repairs; great customer service, reward customer loyalty, just overall an amazing experience.
