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February 2024 by brianna tomtan
This store has me going back again and again! It seems like the people in there are always so kind and eager to help. They’re professional and not pushy. Exactly what I needed to decide on my perfect bed!
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March 2023 by Paul B
Person working ignored us and just talked on the phone, which was not a problem as we were just browsing. But, when we found a phone we thought we'd take it up to him just in case someone left it. Instead of responding politely and friendly he snapped at us with a "yeah it's mine" with an annoyed unfriendly irritated tone. We were NOT sorry we were showed concern but are sorry we bothered coming into the store. To to person working: show appreciation and be polite to your customers. If you weren't actually open you could have politely said "sorry, but we're actually not open right now".
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November 2022 by Karen B.
I was passing by this store and stopped in to browse for pillows. Boy, am I glad I did! The sales rep was the perfect combination - well informed and no pressure to buy. I was given excellent information on their product lines and material types, along with an overview of their suppliers. I especially appreciate the organic materials and their focus on sustainability. There was also a setup where you could try the various pillow types. After purchasing about a month ago we are very pleased with the result: comfortable and - much to my surprise - no more sore neck from sleeping! Fabulous!
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June 2022 by Ellen Forgett
I purchased the 4" topper and cover earlier this year from Eugenia and absolutely fell in love with her and the quality of their products. Every night my husband and I go to bed feels like we're climbing into a luxury hotel bed. We now refer to our bed as, the cloud!My husband, who is having some health issues, is a side sleeper and I'm a back sleeper so Ive always been okay with the firmness of our bed, but it was too firm for him. So I wanted to surprise him with this topper and make him as comfortable as possible and it definitely has!Now here's why I especially love Eugenia and Soaring Heart! When I shared with her the urgency of my need she contacted the office and they all stepped up and rushed it for me! Additionally, she was so compassionate and kind throughout the process, including helping me load it into the back of my car.I always try to support local brick and mortar businesses, but Eugenia and Soaring Heart went beyond all my expectations. They provided a beautiful earth-friendly product with much love and have gained a forever loyal customer. Thank you.
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September 2021 by Susan Rose Gale
Great service, great mattresses.